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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,894)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Cuddle Chick

Nov 26, 2025  on Shopify

Works very well, easy to integrate and setup. Upon any questions, their support is outstanding, especially Lin and Cassie, huge shoutout to them. We had a custom request and they handled it in literally a few minutes. Great product, great support and great overall experience!

fossfour-teamwear

Nov 25, 2025  on Shopify

Sehr einfach und intuitiv zu bedienen und deutlich umfangreicher als andere Apps die ich ausprobiert habe. Für den Preis einfach unschlagbar!

EliteGermanParts

Nov 25, 2025  on Shopify

Installation was simple and it was very convenient to use. Customer service was also very patient in helping to solve problems. Most importantly, there was a free trial plan available. If I need it later, I will definitely upgrade to the plan!

Infinitecarescrubs

Nov 25, 2025  on Shopify

I am pleased with the app, and very happy with the customer service that I received today. The associate was very kind and patient.

Pardo Guitar Straps

Nov 22, 2025  on Shopify

By now all perfect, I have had all the support that i need from several people on the stull, even saturdaty nigh Cherry have beed solved me a problem, b¡very quickly and kind support. From all the stuff. Very apreciated. ¡¡¡

Cubic Zirconia CZ

Nov 21, 2025  on Shopify

The team works hard to implement new features to make the app better and easier to use. We're excited to be able to edit our products in this way.

BS Honey Bees Limited

Nov 21, 2025  on Shopify

OPTIS Product Options has been a game-changer for our business. It works extremely well for our industry’s needs and has allowed us to offer product options in a clean, reliable, and highly efficient way. The app is always improving too – each update makes it more powerful and even better suited to our workflow. Any bugs we’ve come across have been fixed promptly, and the support has been excellent every time we’ve needed it. It’s rare to find an app that combines robust functionality with such responsive customer service. Highly recommended. – Daniel

Phantom Furniture

Nov 21, 2025  on Shopify

Lepszej obsługi na świecie nie ma ;) Poprawcie proszę tylko suwak przy wyborze opcji bo jest niewidoczny dla klientów. Takie wsparcia technicznego jeszcze nigdy nie doświadczyłam jak u was. Jesetem zachwycona

Les saveurs du bled

Nov 20, 2025  on Shopify

L'app est top ! j'avais fait le tours de plusieurs appli pour gérer mes options qui sont un peu complexes, mais c'était pas top, mais là avec OPTIS, je suis trop content :) Le support est parfait aussi, réactifs, à l'écoute et font tout ce qu'il faut. Bravo à vous :)

Snickerdoodle Studio

Nov 20, 2025  on Shopify

This app is easy to use and love the options available in the free version, but am upgrading to take advantage of all customizations. Plus, the customer service team is fast to respond and very helpful!

The Frame Game AU

Nov 18, 2025  on Shopify

I was originally using apo product options for a whole year but i was having compatibility options with my store and the price displaying correctly in other markets (like the US). Switched to Optis and everything works like a charm, options even display when the product is sold out which is great for my customers so that they can see their options for next time, and the customer care team is super responsive and even went out of their way to suggest some slight improvements to my store. Worth the extra money in my opinion compared to apo

Quantum Pro Shop

Nov 18, 2025  on Shopify

Helped me very quickly with any issues I had and even helped work out an issue with a conflicting app as well as making my checkout process look cleaner!

Betterday Studio

Nov 18, 2025  on Shopify

Easy to use app, covers all the product options we need. The best part is the customer service. They are so prompt and so helpful - go above and beyond to make sure everything is running smoothly. Highly recommend!

Ellsworth Creations

Nov 17, 2025  on Shopify

This is the perfect way for my customers to add their personalization to products! I love the way it looks and the ability to use drop down menus or a text box!

Will Sharpen, Inc.

Nov 17, 2025  on Shopify

Cherry was knowledgeable and very helpful! She not only aided me in what I requested (having the watermark removed), but she also made suggestions on how I could improve what I currently had to make it a cleaner, less cluttered experience for our customers! Great customer service!

lusso.au

Nov 17, 2025  on Shopify

Super easy and such an excellent app. Best thing is their customer service super super fast response and helpful.

ZEN BEAUTY

Nov 17, 2025  on Shopify

Thank you so much, Katlyn, for assisting me with my concern. For now, we just need to check and observe the app since we’re still new to it. We might need support soon if any issues come up.

Black Ship Grooming Co.

Nov 17, 2025  on Shopify

Super easy to use and when I did have a question I was able to reach out to Katlyn, Even at a late hour of the night to help me fix a problem that I created. She was quick and got me up and running within just a few minutes. If you need an app for handling options Get this one you wont regret it.

Bernhardt

Nov 14, 2025  on Shopify

Working with the Optis team has been a complete game changer. From the very first interaction, they focused on what we needed, offered clear guidance, and supported us with genuine dedication. Their responsiveness is outstanding. Any question or request we had was handled quickly and with impressive attention to detail. The app is extremely flexible and easy to use, allowing us to offer custom product options that our customers truly appreciate. What makes Optis stand out is their exceptional service. They did more than provide an app. They worked with us closely, helped improve the way we manage our products, and ensured everything aligned with our goals. Our operations now feel noticeably smoother, and our customers are enjoying a much better overall experience. I highly recommend this team to any merchant looking to elevate their store. Five stars from us.

Skinclò Italian Handcrafted

Nov 13, 2025  on Shopify

funziona veramente bene e ha un servizio rapido ed efficente di aiuto per il settaggio di tutto. lo consiglio vivamente

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