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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,538)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Adhezive Studio

Aug 03, 2025  on Shopify

Great app! Very simple and easy to use, even for beginners. The support team is extremely fast and kind, they respond quickly and really take the time to help. Highly recommended if you're looking for a smooth product customization experience!

Baseball Mode

Aug 01, 2025  on Shopify

amazing customer service. Helped me get set up quickly with pretty complex add on and variant options.

Me and Mary Shop

Aug 01, 2025  on Shopify

I've needed troubleshooting about three times since I installed the app and they have immediately responded with clear instructions and I've been able to fix all I needed in a timely manner. The app works just as I needed it to and I'm happy I went with this option.

My Store

Aug 01, 2025  on Shopify

I really love this app, a great help for my store, if you have a personalized product or any product, i recommend this store to use, and also the customer service is so great very accommodating, always ready to help your concern. specially to cassie :) note: this is my 3rd store using this app :)

The Muslim Comeback

Jul 31, 2025  on Shopify

Super Amazing, I get an answer really quick and the people are very handsome. 5 Star for sure. Using this in my store is a big advantage for it and I very great full, also with free version you can do a lot of things, for me at the moment it's enough.

Mr. King Pong

Jul 31, 2025  on Shopify

Muy amables el chat vivo, te ayudan y la aplicación funciona bien y sirve exactamente para lo que necesitabámos.

ASIMETO Germany

Jul 31, 2025  on Shopify

Great app. Had a few things to fix in the beginning (due to our theme) but the customer service/dev team did a great job and now everything works perfectly. 100% recommend.

The Nomads Essentials

Jul 31, 2025  on Shopify

Really useful tool that enables more product options and has already increased my AOV. Never experienced an app with such a helpful team, always on hand to answer questions and go above and beyond to support and provide service. Highly recommend!

Martha Almeida Jewellery

Jul 30, 2025  on Shopify

Experimentei usar a aplicação na minha loja online e funciona muito bem! Excelente!!! Vou continuar a trabalhar com esta app!!! Esta app permite que os meus clientes possam personalizar ainda melhor as suas encomendas! Sempre que tenho alguma dúvida, tenho acesso ao suporte que me dá o apoio que preciso para otimizar a app!!! Super profissionais!!! Recomendo!

Pasotti 公式サイト

Jul 30, 2025  on Shopify

The app is beyond our expectations. We were able to install a very satisfactory app. In addition to fixing errors, customer support provided detailed assistance tailored to the site. We were impressed that the app company went to such lengths to assist me. Even for features that were not available, the customer support and technical team worked together quickly to propose and implement alternative methods, and the installation and implementation were completed in a short time. Thank you so much!!

Korth Creations

Jul 29, 2025  on Shopify

I've only worked with OPTIS for a few days, but the support has already exceeded expectations. The team has been incredibly responsive, knowledgeable, and proactive—often addressing my questions before I even asked. Their insight has helped me get up to speed quickly on complex setups for customized products. Based on this early experience, I'm confident OPTIS will be a solid long-term partner in my store’s growth.

Binnenprentje

Jul 28, 2025  on Shopify

Goede app om productopties toe te voegen. Ik zit nu nog op het gratis plan wat basis functies heeft, bij het goed lopen van de producten overweeg ik een upgrade. Klantenservice is aardig, je wordt direct geholpen.

UNIFORMS.COM.AU

Jul 28, 2025  on Shopify

My site would be useless if it wasnt for this app! This app has been amazing for my business but even better is their service. I can highly recommend.

What Pets Dream Of

Jul 27, 2025  on Shopify

I was able to easily add options on to my product pages that helped make my customers shopping experience much simpler. Customer service was outstanding at a late hour, they were there to assist me immediately until any issues I had were resolved. Highly recommended!

Black Creek Works

Jul 27, 2025  on Shopify

Oh my goodness, this is EXACTLY what I needed for my store! After trying to get things working on Wix, I realized that it just could not do what I needed it to, so I moved back to Shopify. As I attempted to determine how to configure multiple color options, I began to feel frustrated. And then, I found OPTIS Product Options. Game changer! I sell products on my site that can be customized by the user in different colors. The problem with 3D printing filaments is that some don't mix. I needed a way to answer that problem, and OTPIS Product Options has solved it! When you select a filament type, it allows you to choose colors that are compatible with that filament type, and it won't let you mix them. What a time-saver this would have been had I made the move so much quicker. Shout out to Cherry and Cassie for helping to figure a few things out!

Kustom Wordplay LLC

Jul 25, 2025  on Shopify

This app is awesome! It really caters to all my needs with selling customized items. There are many options to choose from to give customers the choices the choose from several different options and the customer service is wonderful! They made recommendations and walked me through the steps to making my store look super professional!

Twist of Nature

Jul 25, 2025  on Shopify

I just installed the app and had issues with my theme code not being compatible. I spoke with Cassie at 9pm on a Friday after the automated message said they were out on weekends. She replied right away and fixed everything for me on the spot. Best customer service I have ever had. Give that girl a raise!

My Store

Jul 23, 2025  on Shopify

I was charged just after the trial period, even though I had uninstalled the app. This is really bad. I contacted them by email, but the response was too slow, and they didn't respond to me for more than 24 hours. I will delete the review after the refund is completed

SHARKRINO

Jul 23, 2025  on Shopify

I came across OPTIS more or less by chance after struggling with a few other apps that didn’t quite do the job. Setting it up was surprisingly easy, and the interface feels modern and clean, nothing cluttered, just straightforward and intuitive. The support was fast, friendly, and genuinely solution oriented helping me out with all questions never seen that. This App gets from me 5/5 Stars for a Product option solution on the market!

Natrume Doll Craft

Jul 20, 2025  on Shopify

Simple inter face, very easy to use. Making sets of options for your products is very efficient for product adding. And it also helps your customer purchase if you provide customized products. Highly recommend.

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