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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,470)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Olivia Grace Paper

Mar 03, 2025  on Shopify

Product works really well. support has been super responsive when questions or problems arise. I do wish I could create separate a master variant and import the variant into the sets so there's less overall work, but its a small price to pay for a great product.

The Milkshake Wagon

Mar 03, 2025  on Shopify

Very user friendly service, had to contact the help desk via chat and i spoke with a very helpful young lady that was able to assist me in a matter of minutes Highly recommend

Rivete

Mar 02, 2025  on Shopify

After Scouring endlessly and fruitlessly for hours, with option add ons and variant customizations: Ill say this is a gem. Its perfect and saves you time getting the information out. its FREE without any strings and I think very few apps can offer you high end custom options with more appealing switch and options customizations than this app. Leah was extremely helpful and the customer service is spot on for a free app they truly care about your success!

Jems and Juliette

Mar 01, 2025  on Shopify

I had an issue with my store, the price was not updating dynamically when I select a variant, and OPTIS Product Option Support team help me with it. I was incredibly impressed with the professionalism and speed of their response. The Support team quickly understood the issue and resolved it. They were efficient, knowledgeable, and made sure I was completely satisfied. Truly top-notch customer service! Thank you for your amazing support!

UPR Products

Feb 28, 2025  on Shopify

Excellent app. Easy to use, setup and the import / export feature makes short work of importing product options. Tech support responds quickly and can usually resolve issues fast. They really should be charging for this app. It is excellent.

Emmrelle Jewellery

Feb 28, 2025  on Shopify

Very easy to install and to use app! I was able to create new product options very quickly. And the customer support is great! Cassie helped me remove the watermark and install the "Price increased with price add-ons" very swiftly. thank you!

SIMFIRE

Feb 28, 2025  on Shopify

100% recommend this app! The features you are getting for a free app are amazing and the live chat support is really helpful. 10/10!

Dbackdropcouk

Feb 28, 2025  on Shopify

This application is done very well. With the support of customer service, I have configured what I want. Thank you very much and I hope they can do better and better

Northeast Amateur Golf Tour

Feb 27, 2025  on Shopify

The team was amazing I worked with Cassie and she helped with custom CSS suggestions that worked first try, and also removed my watermark for free. No costs at all and I had no issues applying the options to my products.

Everything Wellness

Feb 27, 2025  on Shopify

Would definitely recommend this app. Customer service are great and seems to be the only free app that can do the job! Really easy to use as well.

Foxa Art Création

Feb 27, 2025  on Shopify

Super application, simple à utiliser et professionnelle, elle permet aux articles de ma boutique d'avoir de vastes choix de personnalisations, y compris des champs de textes pour que les clients entrent des mots ou des prénoms. C'est idéal pour les boutiques d'objets personnalisés et l'équipe est à l'écoute et disponible en cas de besoin.

Orange Cube

Feb 27, 2025  on Shopify

It is an amazing app to use. I have a few questions about the color swatch. Leah from customer service helped me a lot with my questions. She provided detailed answers and solutions. I definitely recommend this app. The functionality is easy to use and explore. It can satisfy most product options and variants.

Les Trois Sorcières

Feb 26, 2025  on Shopify

La meilleur application pour ajouter des variants et j'en ai testé plus d'une dizaine. Le support est également super réactif. Je recommande !

Henry Keat

Feb 26, 2025  on Shopify

What an excellent app. Cassie (online support agent) was so helpful on the two occasions I contacted her (first to remove the watermark and second to resolve a query about adding new variants). It is rare to come across a free app that works so well and offers such good support. Thank you.

Chumart

Feb 26, 2025  on Shopify

I recently had the pleasure of using OPTIS Product Options, Variant and I must say, the experience was exceptional. The customer service team went above and beyond to ensure that all my queries were addressed promptly and efficiently.

Labasics shop

Feb 26, 2025  on Shopify

Easy to use with professional support, though the response time is slightly longer than other apps. Still, highly recommended!

Authentic Taste

Feb 26, 2025  on Shopify

Super einfache Handhabung und umfangreiche Optionen zum Anpassen von Produkten. Netter und kompetenter Support!

Underground Leather

Feb 26, 2025  on Shopify

easy to set up and has a free version that's actually free for new businesses to try out. tech support is really helpful as well

Nissimoo Corporation

Feb 25, 2025  on Shopify

We needed a quick, easy way to offer a custom t-shirt option for our store and this app delivered and then some! The customer service is super fast, friendly and very happy to help you out with whatever you need. I wanted a few custom options and they even provided css to fulfill my needs. Plus, nothing can beat free, so stop searching for a do-it-all options app, you've just found it!

URBANLUSA

Feb 25, 2025  on Shopify

Highly Recommend! Easy to use, well-designed, and packed with useful features. We had some issues, but their customer support team was amazing! They responded quickly, solved the problem in no time, and were super friendly.

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