Great service! We ran into a problem and the app team responded quickly and worked efficiently to get the issue resolved. Been using this app for years and will continue to use :)

This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!

THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!

This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.

I had a great experience tonight using this app. The service I received was topnotch. I was panicking from not being able to figure out what was going on with my subscription. I was walked through getting everything fixed. I'm grateful and I truly appreciate everything!!

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.

I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now

Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.

A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs. Customer support is very helpful and responsive. All in all one of my better app purchases.

The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!

Buggy app. Support is slow to fix. This app has single handedly complicated or messed up a lot of orders from my store.

When this app goes wrong... which it can do, they are extremely slow to fix the issue with your store and are not bothered about you losing sales and money. Can take them long times to fix problems and support staff can just ghost you. Would not recommend... lost thousands when they refused to make simple fixes over night. If anything goes wrong out of hours be aware that they cannot fix and you will have a broken website all night and make no sales.

Aman was not only responsive, communicative and professional, he was able to fix our problem in almost NO time. We were thrilled to work with him and he saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for you.

I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.

They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend

The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly

I downloaded app and instantly had questions. I hopped on chat and Deep got me on a Zoom call and helped answer all of my questions!