I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!

Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend

best experience sir helped me very politely and very calmly and he also gave me solution regarding other things.

Unreliable App – Causing Significant Business Losses I’ve been using the "Product Customizer" app for some time, and unfortunately, I’ve faced numerous issues that have seriously impacted my business. Most recently, the app completely stopped allowing customers to add products with file uploads to their cart, which has caused a major loss in sales since this morning. This is a key feature for my store, and when it doesn’t work, it directly affects my revenue and customer experience. This isn't the first issue I've experienced. Previous bugs with the app have also disrupted my business, and while support has been responsive in the past, the frequency and severity of these bugs have made it difficult to rely on the app for consistent performance. As a business owner, I depend on reliable tools, and these ongoing problems have made it challenging to trust this app. I hope that future updates will address these issues, but based on my experience, I cannot recommend this app to other store owners who need reliable customization functionality.

nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...

Fantastic assistance.He was so patient and kind and I truly appreciate his help. Very knowledgeable and so happy to help. Thank you so much for your time.

This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive!

Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.

Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store. Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you

PC helped me a lot today with refreshing my app on my new Shopify theme! He was very helpful and I appreciate his time and assistance a lot. Thank you!

I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!

I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.

Great service! We ran into a problem and the app team responded quickly and worked efficiently to get the issue resolved. Been using this app for years and will continue to use :)

This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!

THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!

This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.

I had a great experience tonight using this app. The service I received was topnotch. I was panicking from not being able to figure out what was going on with my subscription. I was walked through getting everything fixed. I'm grateful and I truly appreciate everything!!

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.