The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.

I would rate them 10-stars. The best customer service. even at midnight they were promptly up there resolving a query I had at midnight. Fast resolution. Excellent customer service.

I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!

I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond!

I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp.

Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem! Excellent add-on!

Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!

Had a couple of slight integration issues, messaged support and they helped out immediately! Thanks for all the help!

Great customer service. My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported. I was guided towards new themes that would work. I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.

This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time. The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.

What a great app. Does exactly what I need & the customer service is incredible. Had a few times I've had to use the support and within an hour my problems are solved. Absolutely love the WhatApp support feature too. Thanks guys!

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.

Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly

Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.

Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.

Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface. Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.

Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend ✨⭐