Reviews: PC ‑ Product Options

Name: PC ‑ Custom Product Options
Brand: Shopify
SKU: shopify-product-customizer-app-by-shopify
Rating: 4.7 (1014 reviews)

Customer reviews: PC ‑ Custom Product Options

Develop by Shopify

Reviews (1,014)

Overall rating

4.7

5

267
4

11
3
2

3
1

9

What Merchants Think

The "PC ‑ Product Options" app has received predominantly positive feedback from merchants who appreciate its customization capabilities and user-friendly interface. Many have found it particularly useful for offering personalized product options to their customers. The consistent praise for customer service, especially the quick and efficient assistance from team members such as Deep, Shevaughn, and Aman, underscores the app's commitment to support. However, there are some merchants who have experienced technical glitches and pricing concerns, which have affected their trust in the app.

Key Strengths

Excellent customer service with prompt and helpful responses.
User-friendly interface allowing for easy customization of products.
Highly responsive support team, available via chat and calls.
Effective for businesses offering personalized or multi-optional products.
Offers valuable customization features for merchants with complex needs.

Common Concerns

Occasional technical issues and bugs impacting store functionality.
Some merchants report slow resolution times for critical issues.
Price changes and billing concerns leading to customer dissatisfaction.
Compatibility issues with certain themes affecting app performance.

Final Thoughts

The "PC ‑ Product Options" app is well-regarded by many for its flexibility and support, making it a valuable tool for merchants seeking enhanced product customization features. While the app excels in customer service, attention to certain technical issues and transparent pricing could enhance user trust and satisfaction. Overall, it remains a recommended choice for businesses that prioritize personalized customer experiences.

The Creative Maiel

Nov 27, 2025 on Shopify

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Jarlings Custard Cup

Nov 24, 2025 on Shopify

The app is extremely intuitive and Deepanjoy is truly a joy to work with!

Regal Fine Jewelry

Nov 18, 2025 on Shopify

Very easy install. Needed help for custom work. Support was super responsive and very helpful. Highly recommended.

RAIA

Nov 13, 2025 on Shopify

Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well

House öf Eberstein

Nov 10, 2025 on Shopify

Thank you to the software professionals who helped me fix my custom necklace design options. There were a lot of rules to implement and they spent some real time getting it done right. Very happy.

Swank Metalsmithing

Nov 06, 2025 on Shopify

They have great customer support. I needed help on a confirmation email situation and they came through.

CHRONVE

Oct 29, 2025 on Shopify

Amazing Support, they helped me make the app just like i want it

BOOMCUPZ | Custom Bluetooth Speaker Tumblers

Oct 29, 2025 on Shopify

Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

Canvas & Curio

Oct 15, 2025 on Shopify

I had really nice experience using the app. It is very smooth. The support responded to all of my questions and helped me install and customize the app. Thank you very much for helping me Lasandra.

NETTCP

Oct 01, 2025 on Shopify

Lennyco.

Sep 16, 2025 on Shopify

Love this app and the customer service team are fabulous.

Mileluxdesign

Sep 08, 2025 on Shopify

Great support, easy to install, i love this app! AMAZING :)

Fandom Gifting

Sep 01, 2025 on Shopify

Great option for shopify stores and wonderful customer service! I was having issues getting the options to show up and they helped me within 10 minutes on a holiday!!

Therapy Sensory Store

Aug 27, 2025 on Shopify

They are SO helpful. Absolute amazing customer service. Helped me with a problem in under 20 minutes, I have never EVER had such fast communication like this. BRAVO!

Y1 Sport

Aug 26, 2025 on Shopify

Rou Collection

Aug 26, 2025 on Shopify

Bigfishstore.at

Aug 16, 2025 on Shopify

Thank you Lasandra for the best support!

Primm Farms LLC

Aug 15, 2025 on Shopify

The support team was incredible! They went above and beyond to help me get everything working perfectly. Communication was fast, clear, and friendly, and they made the whole process stress-free. I couldn’t be happier with the service — highly recommend this app!

Karishye

Aug 12, 2025 on Shopify

Just started using PC Custom Product and I’m really liking it so far. The support team is super fast and super effective. seriously impressive! Definitely recommend giving it a try

Tote to Go

Aug 12, 2025 on Shopify

The online support is great across all account types. I submitted via the help page and was contacted within minutes to be assisted. The query took Deep just under 10 minutes to resolve which was great - thank you.