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Customer reviews: PC ‑ Product Options

Reviews (1,085)

Overall rating
4.8

What Merchants Think

The "PC ‑ Product Options" app has received predominantly positive feedback from merchants who appreciate its customization capabilities and user-friendly interface. Many have found it particularly useful for offering personalized product options to their customers. The consistent praise for customer service, especially the quick and efficient assistance from team members such as Deep, Shevaughn, and Aman, underscores the app's commitment to support. However, there are some merchants who have experienced technical glitches and pricing concerns, which have affected their trust in the app.

Key Strengths

  • Excellent customer service with prompt and helpful responses.
  • User-friendly interface allowing for easy customization of products.
  • Highly responsive support team, available via chat and calls.
  • Effective for businesses offering personalized or multi-optional products.
  • Offers valuable customization features for merchants with complex needs.

Common Concerns

  • Occasional technical issues and bugs impacting store functionality.
  • Some merchants report slow resolution times for critical issues.
  • Price changes and billing concerns leading to customer dissatisfaction.
  • Compatibility issues with certain themes affecting app performance.

Final Thoughts

The "PC ‑ Product Options" app is well-regarded by many for its flexibility and support, making it a valuable tool for merchants seeking enhanced product customization features. While the app excels in customer service, attention to certain technical issues and transparent pricing could enhance user trust and satisfaction. Overall, it remains a recommended choice for businesses that prioritize personalized customer experiences.

Edje Concrete

Jun 27, 2025  on Shopify

Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.

PDS SHOP

May 30, 2025  on Shopify

A really fast helping team when needed

Buoy4 Clothing Company

May 29, 2025  on Shopify

Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem

Studio 9 Ltd

May 29, 2025  on Shopify

I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!

PuroEGO

May 28, 2025  on Shopify

At the moment, I am evaluating the functionalities of the application to see if it is what we really need in our store, and the support team's treatment of my doubts has been unbeatable.

Lettered + Luxe

May 27, 2025  on Shopify

Lasandra was so helpful and patient with me. She was able to show me exactly what I needed to do and helped me with any obstacles I ran into. I will continue to reach out to them because she was so great!

Little Baby Items

May 23, 2025  on Shopify

Very kind and helpful!

Lily & Simon

May 23, 2025  on Shopify

Etienne was very helpful with setting my app right and all the options I needed. Clear app and easy to use. Thank youu very much

I/M/A

May 20, 2025  on Shopify

Amazing support team! We had a tricky setup using a custom theme and unique product template, but the team (especially Etienne & Deepanjoy!) helped us figure it out step by step. Everything is working perfectly now and we’re so happy with the results. Highly recommended for any store that needs customizable product options! Thanks again!

Love Cardiff

May 16, 2025  on Shopify

Very helpful customer support, and works with other product add on apps. Would recommend

The Sterling Gypsy

May 15, 2025  on Shopify

Lasandra was awesome, very helpful and got on Google Meets.

Treat Republic

May 14, 2025  on Shopify

Amazing Support. Fast efficient and helped immediately when I broke things by updating our theme. Special shout out to Lasandra for being awesome.

Party Paper Co.

May 12, 2025  on Shopify

Great app, allows me to customize so much! Amazing and quick customer support!

Wackers

May 11, 2025  on Shopify

Very happy with the app and support. Its a very useful app allowing you to add important sections on product page.

Samuel Perry

May 11, 2025  on Shopify

Etienne did a fantastic job with the support.

MOGANO

May 09, 2025  on Shopify

love it so far!

Be Chocolat by Michel Clement

May 06, 2025  on Shopify

I received excellent help from Deep! He was really helpful in discovering the issue with our website. Thank you so much!

Hazel + Bloom Co.

Apr 30, 2025  on Shopify

Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!!

FLOPTROPICA

Apr 25, 2025  on Shopify

Great tool for collecting additional properties for customers. Support is very prompt and friendly.

DUACARDS

Apr 22, 2025  on Shopify

Ik ben zo tevreden van deze app! Vooral de support dat ik heb gekregen (Lasandra) wil ik eerlijk toegeven dat ze alles heeft gedaan om mij verder te heplen! Ik raad het ten zeerste aan!

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