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Customer reviews: PC ‑ Custom Product Options

Develop by Product Customizer
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Reviews (1,019)

Overall rating
4.7

What Merchants Think

The "PC ‑ Product Options" app has received predominantly positive feedback from merchants who appreciate its customization capabilities and user-friendly interface. Many have found it particularly useful for offering personalized product options to their customers. The consistent praise for customer service, especially the quick and efficient assistance from team members such as Deep, Shevaughn, and Aman, underscores the app's commitment to support. However, there are some merchants who have experienced technical glitches and pricing concerns, which have affected their trust in the app.

Key Strengths

  • Excellent customer service with prompt and helpful responses.
  • User-friendly interface allowing for easy customization of products.
  • Highly responsive support team, available via chat and calls.
  • Effective for businesses offering personalized or multi-optional products.
  • Offers valuable customization features for merchants with complex needs.

Common Concerns

  • Occasional technical issues and bugs impacting store functionality.
  • Some merchants report slow resolution times for critical issues.
  • Price changes and billing concerns leading to customer dissatisfaction.
  • Compatibility issues with certain themes affecting app performance.

Final Thoughts

The "PC ‑ Product Options" app is well-regarded by many for its flexibility and support, making it a valuable tool for merchants seeking enhanced product customization features. While the app excels in customer service, attention to certain technical issues and transparent pricing could enhance user trust and satisfaction. Overall, it remains a recommended choice for businesses that prioritize personalized customer experiences.

Karishye

Aug 12, 2025  on Shopify

Just started using PC Custom Product and I’m really liking it so far. The support team is super fast and super effective. seriously impressive! Definitely recommend giving it a try

Tote to Go

Aug 12, 2025  on Shopify

The online support is great across all account types. I submitted via the help page and was contacted within minutes to be assisted. The query took Deep just under 10 minutes to resolve which was great - thank you.

MaMontessoriBox

Aug 08, 2025  on Shopify

Very good and quick help from Lasandra. Thank you very much. I fully recommend.

Sarah & Mael

Aug 05, 2025  on Shopify

Very helpful staff. Thanks

Lustra Water Systems

Aug 05, 2025  on Shopify

This might sound too good to be true, but never have I experienced a better software service (in my life). Not only did the software work superbly, but the customer support during and after was both speedy and world class. Lasandra, thank you for your attention to detail and professionalism. My business owes you a lot for your dedication.

MrPuzzleman.com

Jul 30, 2025  on Shopify

Very patient very helpful

&then_some

Jul 28, 2025  on Shopify

The integration is great and the support is instant and super helpful. Did not expect such mindful support but pleasantly surprised to have received it. Would definitely recommend.

J.A.M.S. Twisted Tees

Jul 23, 2025  on Shopify

This app is perfect for offering my customers a custom t-shirt product. I allows me to add front and back design options with upcharge for additional selections. It's perfect for my small business (side hustle). I would 10 out of 10 recommend.

Puzzle Tumblers

Jul 21, 2025  on Shopify

Love this app. Have used it several times for customized products. Had issues and tech support messaging responded in less than 10 minutes. Lasandra was amazing and very helpful. I love how easy it is to use and the support is amazing as well. Highly recommend.

Gift Solution

Jul 16, 2025  on Shopify

Very fast on support!!

Autorad

Jul 16, 2025  on Shopify

It was super easy to set up, and the customer service is top-notch.

Kaleida Health Employee Store

Jul 11, 2025  on Shopify

easy, simple, great customer service!

Stiques and Stones

Jul 10, 2025  on Shopify

Simple App to use but I'm not very computer literate- Lisandra helped me embed the app to get it started on my site! Now it's up and running- so excited to add these features to my shop.

Wolfhead Distillery

Jul 09, 2025  on Shopify

Customer support is quick and fantastic.

Compra Mágica

Jul 09, 2025  on Shopify

Customer service call was really helpful and I strongly recommend the product you won't regret

Doglys

Jul 01, 2025  on Shopify

Good app for customized products and the support is very fast and helpful.

Molly Bee Jewellery

Jul 01, 2025  on Shopify

Very quickly replied and issued fixed

Edje Concrete

Jun 27, 2025  on Shopify

Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.

PDS SHOP

May 30, 2025  on Shopify

A really fast helping team when needed

Buoy4 Clothing Company

May 29, 2025  on Shopify

Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem

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