Reviews: PC ‑ Product Options

Customer reviews: PC ‑ Product Options

Reviews (1,764)

Overall rating

4.8

5

194
4

10
3
2

1
1

9

What Merchants Think

The "PC ‑ Product Options" app has received predominantly positive feedback from merchants who appreciate its customization capabilities and user-friendly interface. Many have found it particularly useful for offering personalized product options to their customers. The consistent praise for customer service, especially the quick and efficient assistance from team members such as Deep, Shevaughn, and Aman, underscores the app's commitment to support. However, there are some merchants who have experienced technical glitches and pricing concerns, which have affected their trust in the app.

Key Strengths

Excellent customer service with prompt and helpful responses.
User-friendly interface allowing for easy customization of products.
Highly responsive support team, available via chat and calls.
Effective for businesses offering personalized or multi-optional products.
Offers valuable customization features for merchants with complex needs.

Common Concerns

Occasional technical issues and bugs impacting store functionality.
Some merchants report slow resolution times for critical issues.
Price changes and billing concerns leading to customer dissatisfaction.
Compatibility issues with certain themes affecting app performance.

Final Thoughts

The "PC ‑ Product Options" app is well-regarded by many for its flexibility and support, making it a valuable tool for merchants seeking enhanced product customization features. While the app excels in customer service, attention to certain technical issues and transparent pricing could enhance user trust and satisfaction. Overall, it remains a recommended choice for businesses that prioritize personalized customer experiences.

Empreintes Éternelles

Jan 21, 2025 on Shopify

SAV très bien, à résolu mon problème rapidement. :)

HIGH-5 PRINTWEAR

Nov 28, 2024 on Shopify

Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.

Apex Performance Premier Racing Outfitters

Nov 10, 2024 on Shopify

Once the app was set up correctly, it seems to work great.

Crazystore

Oct 18, 2024 on Shopify

best experience sir helped me very politely and very calmly and he also gave me solution regarding other things.

Shedlife Workwear

Oct 02, 2024 on Shopify

Powerful tool for a very reasonable price, live chat team is very helpful.

Police Seating

Jun 28, 2024 on Shopify

I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.

Billots Chabret

Apr 22, 2024 on Shopify

Bonne app mais support qu'en anglais... Réagis plutôt rapidement aux problèmes Je recommande malgré tout car c'est très intuitif et cela fonctionne bien

Feed My Paws

Apr 16, 2024 on Shopify

Service is prompt (Deepanjoy just fixed an issue for us extremely quickly) but the app does run into issues every now and then hence not the full 5 stars :) have been using this app for a few years now and will continue to support it.

zoo&roo

Apr 13, 2024 on Shopify

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

Malibu Skate Wear

Apr 11, 2024 on Shopify

it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.