Great customer service, communication has been great with follow up and incredibly helpful with my queries. Highly recommend.

Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+

Okendo is solid, has all the features you need, inexpensive and amazing / fast support and will do things for you like set up or any small tasks. they're great

It's a great app with great customer support. Ask for Amanda as your success manager and you will not regret it. app is really flexible and you can do a lot of things, and integration/syndication with other platforms is a must.

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

Jamás esperé que al solicitar ayuda el team de Okendo me ayudarían a configurar. Sin duda fueron un nivel más allá de su atención a clientes. Mis felicitaciones. Hicieron en 5 min lo que llevaba atorada en 2 horas. Gracias!

Favorite shopify app to use - does everything we need to enhance our store and so easy to use! As a marketer, my favorite part of Okendo is how easy it is to integrate with our Klaviyo ESP. The documentation for integrating is robust but easy to follow, and the team is always helpful when you need further assistance!

Laura on the client service team was very helpful in crafting a strategy to increase our site reviews for Google Merchant purposes. Thank you!

Kenn was beneficial when it came to assisting me with my dilemma! He was patient and kind. I have just started getting okendo set up for my store and I am ready to see how it goes!!

The Customer Service team is great at providing solutions and answering all our questions. Shiela has been a great help to us. Highly recommend Okendo for your reviews

Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!

Okendo is an amazing platform! Their customer service is top-notch—fast, incredibly helpful, and always available to assist with any issues or questions. The support team went above and beyond to ensure everything ran smoothly for us, and their responsiveness made a huge difference. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

I updated my review because I encountered a bug with the reviews file import. The text from emojis was not rendering correctly, and the support team wasn't very helpful. They suggested deleting the import and fixing the typo related to emoji encoding in the review content before re-importing the reviews. This response felt like a convenient way out, and I expected better assistance. I'm not willing to manually update the text because it didn't render correctly on Okendo, and I don't want to risk encountering other, potentially worse, bugs. Support said: "You wanted to avoid deleting the import, so I won't suggest a solution that goes against your preference unless the team confirms it's the only option. The imports are the merchant's responsibility, so you need to review all the content to avoid issues." But how am I supposed to review it properly if I can only see the errors after it's already been imported into Okendo? It's not the only option; it's just convenient for them to avoid taking action. They also mentioned that identifying the reasons behind these bugs is outside Okendo's scope. ___ I'm happy with my move to Okendo. If you're frustrated with Yotpo and its customer support like I was, you'll find life much better after migrating to Okendo. Shoutout to Juan for answering my questions and solving my problems. Okendo is not one of those companies that outsources customer support to the cheapest option at the expense of its customers. I highly recommend Okendo.

Best reviews app on Shopify. The way its reviews integrate with quizzes, surveys, and loyalty makes it very powerful. The Okendo team are also awesome.

The best review platform for Shopify without question. What sets Okendo apart, other than the mega amounts of functinality and personalisation even on the lowestplan, is its support. We installed for our site and Josh was an absolute legend and helped get Okendo up and running with a number of personalisations. Great service & great app....thank you

Absolutely love Okendo - easy to use and super effective. Referral system is great! Most importantly, customer service has been perfect.

It is a very good evaluation software to increase the conversion rate of the store and the staff is very patient and helpful!

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.