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Okendo: Reviews & Loyalty logo

Okendo: Reviews & Loyalty

Develop by Shopify

$19-$119

/ Month
Free plan available 14 Days Free Trial

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

About Okendo: Reviews & Loyalty

ZB: Facebook & Messenger Chat logo
(16 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
  • Extensive range of fast, customizable review formats.
  • Power post-review, post-checkout, and onsite referrals.
  • Build engaging product recommendation quizzes with rewards.
  • Display reviews in your online store and Shop with Shopify Shop integration.
  • Automatically save customer data to a unified customer profile.

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Top Helpful Reviews

Path Projects

Oct 29, 2025  on Shopify

We had such a great experience onboarding with Okendo! Chelsea made everything smooth and easy to follow. She was patient, responsive, and really went the extra mile to make sure we were set up for success. We’re very thankful for her help and support throughout the process!

Shop Chunks

Oct 23, 2025  on Shopify

Our customer success manager is great and gave super helpful feedback on how to get the most out of Okendo. Looking into more services from them, but so far, it's been 10/10.

Buddy Keychains Ltd

Oct 23, 2025  on Shopify

We switched from Stamped to Okendo. The customer support for making the transition effortless was amazing from Okendo (Josh) helped us with everything making the switch effortless. top tier customer support, thanks!

Salutoceuticals

Oct 22, 2025  on Shopify

This app is incredible! And the support is amazing and fast and actually super helpful (unlike some other apps)! For us there's been a bit of a learning curve to get loyalty points in place but support has helped so much it's making it easier. It's great to have reviews, loyalty, surveys, and quizzes, all in one place. Definitely would recommend Okendo. Not the cheapest, but you get what you pay for and they definitely deliver!

Wholi Supplements

Oct 22, 2025  on Shopify

Josh from the support team was patient with anew user and quickly helped me fix my issues while saving me money! Highly recommend

ATIKA Inc.

Oct 22, 2025  on Shopify

Great app. Fantastic customer service. Paulo in particular has been incredibly helpful, responsive, and competent. Very happy with Okendo and would recommend.

Journey Health & Lifestyle

Oct 21, 2025  on Shopify

We've been using Okendo for just over a year now, and we highly recommend it. The user experience on our site is seamless, making it easy for customers to engage with reviews. On the backend, it's incredibly intuitive for our team to manage. Plus, the integrations with Klaviyo and Shopify are smooth, reliable, and have streamlined our workflows.

Perfec-Tone

Oct 21, 2025  on Shopify

Okendo has been a total game-changer for Perfec-Tone! It beautifully showcases our customer reviews and transformation stories while staying true to our brand’s look and feel. The setup was seamless, the customization options are great, and their support team is top-tier. We’ve seen stronger trust, better engagement, and higher conversions ever since. Highly recommend!

LesserEvil Snacks

Oct 20, 2025  on Shopify

Laura was incredibly helpful and thorough during our call. She did an excellent job walking through the platform and actively listening to the client.

Sullen

Oct 20, 2025  on Shopify

Very robust reviews solution with plenty of options, more than enough to grow a solid social proof.

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