Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.

absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!

Josh worked through a complicated issue with us and within a day or so helped provide a solution. The App is great even with a catalog of nearly 10k skus we provide to Amazon and eBay.

Works well generally BUT auto list items on eBay that are in draft or out of stock on my Shopify store. Please fix this issue….

Rain was exceptional. I am new to this app, and she was incredibly patient , supportive and prompt with my numerous questions

Great app to connect my Shopify to my Etsy shop. Customer service chat is always super helpful! Thanks.

The Shopify Marketplace Connect app is a game-changer for managing multiple sales channels. Setup was straightforward, and syncing my products and orders has never been easier. The interface is clean, intuitive, and fast—everything I need is in one place. It has saved me hours of manual work and reduced errors across my marketplaces. Highly recommend for any store looking to streamline operations and expand sales without the headache!

Etsy doesn't work anymore! Why is this still even an option and not information about the deprecation?

Carlo was super helpful and professional. Highly rated support service. His assistance was outstanding.

Aldrian - Was very helpful. When i was talking to him, it didnt feel like he was juggling 10 different chats at once, he was on point and quick in his reply. Personally, I like the 1:1 on the chat, and had the chat delays waiting for a responce. His replys were quick and insightful. Next time I have to chat, I hope I get him again. AND... he fixed the issue.

This app has gone from bad to worse. For $99 a month, it should at least work. Support doesn't listen. The app is defective. It causes significant issues with Amazon listings and Etsy. They will not fix it and the recommendations do not solve the problems. Very sad.

I tried using Marketplace Connect as a cost-saving alternative after previously relying on a custom API. Still, it has not been a solution for my most important need, connecting with the Target+ marketplace. After a year and a half of effort, there has been virtually no progress, and neither the app’s support team nor Target’s support seems to fully understand how to resolve the issues. It has been a genuinely frustrating experience. The app does work well with Walmart, eBay, and Etsy, but if your primary goal is seamless Target integration, this is not the tool for you. Save yourself the time and avoid the disappointment.

We used it to connect it to Amazon. It took a bit work to connect, but the customer support has made the difference. The representative (Joy V) was very responsive and helpful. She provided quick and detailed answers to the questions we had. In terms of things to improve, I think development team can work on the error messaging a bit more. The error codes regarding required fields are somewhat descriptive, but sometimes maps to multiple fields and can be cryptic to resolve.. again, customer service shined here to help.

I want to thank the representative who assisted me today. He was extremely helpful, patient, and knowledgeable. He understood my issue right away and guided me through every step clearly and professionally. I truly appreciate the level of service and the positive experience he provided. Thank you for the great support!

Will NOT work if you have multiple variations of colour and size. I wasted a week trying to get it to work. Even got the developers involved, and they couldn't work out how to do it. This would work only with single variations of things, and ONLY if you spend a long time mapping all the fields. Just build excel files for Amazon, it's quicker.

It historically imported a bunch of old orders without any confirmation or clicking anywhere Caused a lot of double orders. Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system" No compensation no nothing. Total lack of care for merchants.

Why doesn't Target Plus support multiple images per variant? Currently, only the main image is correct for each variant, while the other images are all jumbled up...

The app has been flawless with our Amazon connection. Less so with Walmart, but I suspect that this is a WM issue rather than a Shopify one. Support has been very helpful as needed.

Really easy way to handle my Ebay listings from my Shopify store. Dale Jones is an amazing tech support rep who helped us get the Shopify to Ebay connection working very well (give Dale a raise).

Interface is all over the place, but came here because in trying to transfer products, it wiped out all of my secondary images on all of my listings. ....luckily I have a backup for the 4000+ listings on my shop, but this is wildly underbaked as a product