thanks or resolve my issue regarding rto and I got very good support from your team specially tushar

Took forever for completing the KYC and onboarding. I had to chase them like crazy, they were non responsive.

Manshi assit very politely and smartly. She is very amazing presence of mind, she helped me in every possible way she can. Thanks for the support.

Currently we are availing the cod hide & cod verification feature of this app and is amazing in terms of cod verification and our fake orders reduced. Though the overall orders have reduced but whatever order we receive in our Shopify panel they at to the extent genuine. Thanks team GoKwik. Keep up the good work. All the best...

Its been almost 6 months since we are using Kwik COD app and really appreciate the efforts they put into it. Initially when we were onboarded there were some glitches but the support is very flexible to help you out. I must say that I have never seen such support team put this much effort for their clients. The product is very great and recommendable. The features they are providing by under standing the market and business needs is upto the mark. Really great support they have given.

Shreya, a team member of Gokwik, helped in every possible way and i love the customer support by the team. Thanks a lot

"GoKwik COD is a fantastic app that makes cash-on-delivery so much easier! Their support team is super responsive, friendly, and quick to resolve any issues. Highly recommend for anyone looking for a smooth COD experience! "

I had some issues with the features of the app. The team patiently heard and tried to resolve it and have taken it into consideration. Really appreciate the merchant support and hope the app will only improve for the better in future.

Worst experience ever. you can not use the app untill you fix a meeting with their team which takes 7 freaking days and only then you will be able to know how the app works. Very stupid

I recommend call service. please make it available. I talked in chat for 1 hour but didn't get any solution. when connected via google meet I got solution in only 5-10 minutes. so, helpline number is most need.

This very great app. It's genuinely reduced the number of fake orders in cod and gokwik did not charge anything for there services.

Best App. Solved my lot of problems with COD, Coupons, COD additional Charges. Thanks, Manshi for Instant support.

I liked the interface and the functioning of the application especially after using other alternatives, I find this app more suitable for beginners like me.

Good to talk to Mr Arora , Helped me lot to set up the App . But the actual app - CHeckout is very costly (2.5 % fees) . The CASH on delivery is free for 1000 order , but in the setting showing 2% fees . There should be no Prepaid now button in the final check out box .

No castomer Support . Hidden charge . Not free to use . Not able to find any quick support . very confusing

The app needs some work in customization, rest assured, it works seamlessly, and their support team is helpful (unlike the Advanced CoD app where no one was actually listening). Manshi in particular was really understanding. Do ask for her if you need quick resolution.

It is a wonderful app covering all features which would be needed for any store with a cash on delivery payment method. Has a great support staff as well who are just a message away to help set this app up correctly for use. Recommend it!

I am currently utilizing this product and have encountered an issue that remains unresolved. Despite being assigned three customer support representatives, Shreya, Manshi, and Tushar, I have yet to receive a satisfactory resolution. I have provided a screen recording of the problem, but unfortunately, the support team has struggled to understand the issue and has only offered automated responses. I appreciate the efforts of the support team and would like to request further assistance to resolve this matter. I look forward to a more personalized and effective solution

Great service, quick turnaround from technical team and very patient support person. Also when I uninstalled the app thinking it is not working after many trials, I got a call from another team personnel asking for reason and telling me if any issues I can directly escalate to her. So I think they are really working to be a full fledged COD app.

The product is good, and the support staff is quick. They try to solve errors asap. overall good experience