There are issues with respect to the implementation of app, constantly chasing the team to but no one is reverting. This is not acceptable

Be careful of using this app. We had only installed this app on our website, but were not able to get it working, and the kyc was incomplete as well. We were still charged though not a single order was placed through Gokwik checkout app. Also they added something called address prefill charges, though the app was not active on our website's theme. They were not able to explain the charges when we contacted them. It's really disappointing though as we had great expectations from them.

GoKwik has made accepting Cash on Delivery orders smooth and risk-free for my store. The integration with Shopify was effortless, and the OTP verification helped minimize fake COD orders and RTOs. Support is responsive and the dashboard is very user-friendly. Highly recommend if you want to improve COD success rate, speed up checkout, and reduce manual work managing orders. Great app for growing D2C brands!

Gokwik services are not upto the mark, need to make their support more active. Tickets keep pending for long days. But I really appreciate Sambhavi, she helped me very honestly, really she is very kind

Prompt response and Support by Ms Nikita Saha, She quickly understand my concern and provide a quick solution for the same.

Akash Mavi was really helpful in addressing and solving all our issues. We are pleased with his prompt service.

Excellent Service On the End The Best Customer Support Which Does the work for you with no stress on your end my Support Partner Shambhavi Was Extremely Help To Me

They have very supportive staff who listens and understands the problem of there customers patiently.

Very help full support team. I like the clear an concise way of conversations with the support team (Shubham).. Thanks

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.