Gokwik services are not upto the mark, need to make their support more active. Tickets keep pending for long days. But I really appreciate Sambhavi, she helped me very honestly, really she is very kind

Prompt response and Support by Ms Nikita Saha, She quickly understand my concern and provide a quick solution for the same.

Akash Mavi was really helpful in addressing and solving all our issues. We are pleased with his prompt service.

Excellent Service On the End The Best Customer Support Which Does the work for you with no stress on your end my Support Partner Shambhavi Was Extremely Help To Me

They have very supportive staff who listens and understands the problem of there customers patiently.

Very help full support team. I like the clear an concise way of conversations with the support team (Shubham).. Thanks

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.

I have reviewed my bill for this month and noticed an extra charge of ₹2,916.12 for Kwik COD & Checkout service that I have not used. I did not request, activate, or intend to use this service. This seems to be an error, and I kindly request you to review my account and remove this incorrect charge from my bill. Please confirm once the correction has been made.

GOkwik is a good app and has a good customer support , helps you solve problems immediately on live chat , also support many features that help business grow and reduce RTO by providing new features

We recently integrated GoKwik as our payment gateway on Shopify and the experience has been excellent. The onboarding process was smooth and hassle-free, thanks to the dedicated support provided by Sunil Kumar. He guided us at every step with patience and clarity, making the entire setup seamless. Really appreciate his professionalism and timely assistance.

amazing service. and the support staff is also very helpful and ready to help anytime and also quick to responce.

Very help full support team. I like the clear an concise way of conversations with the support team (Shambhavi). Smooth Implementation. Thanks

I installed Kwik COD & Checkout app but never received a single order through it. I even uninstalled it, yet I was still charged ₹859.48 on 8 May 2025. I also sent them an email, but received no reply from their team. This is highly unprofessional and unfair. Be cautious before installing this app.

The company KYC was stuck for months but Sunil Kumar was super helpful in getting the KYC done over whatsapp.

I have been using this app for almost a month now and I can vouch that this is one of the best app for this purpose. After the initial hiccups in installing and activating this, wherein the Team was very supportive, esp. Nikita who made sure that the process goes smoothly. This app has been very helpful in reducing fake orders and cart abandonment.

Sunil is amazinggggg!! He was really helpful and understood my requirement and upon my return he resolved my issues super quickly. Instead of telling to wait for a call back, he called me and walked me through everything. He is great!

We've been using the app for over a month now, app works exactly as described. Shubham from the support team was also very helpful with the onboarding and ensured that all the features were enabled and working correctly.

We've been using GoKwik for a few months now, and the results have been amazing. The 1-click checkout experience has helped us reduce cart abandonment and increase conversions. Their COD confirmation and RTO intelligence features are super useful for minimizing losses. The onboarding process was simple, and the support team is very responsive—they even helped us optimize our funnel for better performance. Highly recommend GoKwik to any D2C brand looking to scale smoothly and smartly.

Good Support Staff. All issues resolved easily. We have been using the app for sometime now. Its easy to install and has all the features you would need to run COD business. YOu can set Shipping Charges and choose what Oincodes you want to give COD.

I’m happy to say that everything on my website is now working perfectly. Yes, it took a little time initially, but I truly appreciate the effort put in by the GoKwik team. Special thanks to Shubham Singh ([email protected]) for his clear communication and quick resolution of every issue. He explained everything to me very patiently and ensured the work was completed within the promised timeframe. Every issue we faced — from the "Buy Now" button to payment integration and performance — has now been resolved efficiently. The site is now running smoothly and I’m genuinely impressed by the outcome. I highly recommend GoKwik to anyone looking for reliable support and top-notch service. Great work by the team!