We are not using the app due to an internal decision to offer multiple payment gateways but giving 5 stars as the functionality of the checkout itself seemed good and the problems in uninstalling the app were promptly resolved by the support team despite them not being sure of the possibility of future business. Will be open to using this or any other service from GoKwik in the future as well.

This is a fantastic app for e-commerce—easy to use and perfect for everyone. The support team is responsive and very helpful. Highly recommended!

I had a great experience with the Gokwick support team, especially with Shubham Sir who guided me patiently throughout. They were very responsive, helpful, and made it easier for me to understand and use the COD module effectively. Highly recommended!

Customer support does not exist. I completed all the onboarding steps, but no one responded. Seems these positive reviews are fake or doubtful. I reached out to the support team via email, but never received a response. I had to uninstall the app. Based on my experience, I would not recommend this app.

We recently started using GoKwik cod and checkout for a couple months for our brand VishwaMed, and the experience has been great. a big thanks to Sunil sir from the KYC team he personally made sure our KYC was done smoothly and on time. He kept following up, explained everything clearly, and got it sorted without delays. Sunil sir's general support and help with the KYC process really stood out. Thanks gokwik team and sunil.

We recently concluded our GoKwik Checkout integration, and we’re pleased to acknowledge the exceptional support provided by Thalari Sunil Kumar throughout the process. His professionalism, deep technical understanding, and timely communication played a critical role in ensuring a smooth and efficient implementation. Sunil’s proactive approach and attention to detail greatly contributed to a hassle-free experience. We truly appreciate his commitment and expertise.

Persisting issue on KYC submission due to automated system which is detecting anomalies. Yet no response or resolution despite promising resolution within hours.

We cannot use it for 2 months because for the past 1 month waiting for KYC approval, and every time they say someone from the KYC team will call or mail you. Dont know if some major issues there how many days they will take to respond

After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.

I've been using Kwik COD & Checkout, and it's an excellent app for setting additional charges on COD orders. It allows us to apply different conditional COD fees based on order value or specific collection names, making our checkout process more flexible and efficient. The support team is also very helpful. Highly recommended!

The support team was nice they assisted me with the overall issue that was occurring and resolved that. Thanks

I want to extend my heartfelt appreciation to Niharika from GoKwik for her outstanding support and dedication. She went above and beyond to help me get my KYC approval done on priority, ensuring a seamless process even when challenges arose. What truly stood out was her commitment—she was working on weekends to assist us, showcasing her customer-first approach and professionalism. Her proactive communication and problem-solving attitude made the entire experience smooth and stress-free. Thank you, Niharika, for your exceptional support! Your dedication truly makes a difference.

Easy to use, Quick installations. Thanks to Deepak Sharma, for the quick implementation and helping me with the use cases

We recently integrated GoKwik Checkout for our brand, and the experience has been seamless! A huge shoutout to Deepak for his exceptional support throughout the integration process. His responsiveness, technical expertise, and proactive approach made the entire setup smooth and hassle-free. GoKwik’s checkout has already started showing positive results, improving our conversion rates and reducing drop-offs. The platform’s features, combined with the team’s dedication, make it a fantastic solution for any D2C brand looking to optimize their checkout experience. Highly recommend GoKwik for its efficient tech and outstanding customer support!

It was great connecting with Deepak Sharma. Explained the whole process and features of GoKwik to me. He was really helpful throughout the call. Solved the payment issue within minutes and setup the whole thing.

Integration experience is good and smooth. The testing was done properly. It works better than other paid apps. The Integration manger Deepak helped me get onboard seamlessly.

Checkout integration was seamless and Mr.Deepak was very helpful in the entire process and helped in resolving all the queries that came in the integration process.

More than 2 weeks. Onboarding is taking too long. Shiprocket checkout did it in 2 days. If support is this slow, I doubt if it will be any efficient. Please improve on your TA time.

Salaj has help me to resolve my issue very promptly and was very helpful. My issue has been resolved and guide me well to complete my KYC process.

Great service by Deepak and Salaj Deepak guided me throughout the larger onboarding process and made it seamless.