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Kwik COD & Checkout logo

Kwik COD & Checkout

Increase Prepaid Conversions & Reduce RTO Rate

Discount offers
Smart analytics
One-click checkout
Address validation
Smart login
Prepaid payment methods
Abandoned carts detection
Cod customisation
Shipping fee rules

About Kwik COD & Checkout

Built by GoKwik Commerce Solutions Pvt. Ltd. c/o 3R Infotech Singapore Branch

Address

3R Infotech Singapore Branch, 72 CIRCULAR ROAD #02-01, SINGAPORE, 049426, SG

Website Privacy policy FAQ
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Description

Seamless checkout & COD with reduced RTO, higher share of prepaid orders, and pre-filled addresses.

Kwik COD & Checkout is a solution designed to streamline COD management and improve conversions effectively. Verifying customer intent, COD blocking, COD fees, and Partial COD options give you control over cash on delivery orders. Pre-filled addresses reduce cart abandonment, and offering prepaid options with multiple discounts encourages customers to opt for prepaid payments. This combination boosts your prepaid order share while improving both conversion rates and average order value (AOV).

Kwik COD & Checkout is a solution designed to streamline COD management and improve conversions effectively. Verifying customer intent, COD blocking, COD fees, and Partial COD options give you control over cash on delivery orders. Pre-filled addresses reduce cart abandonment, and offering prepaid options with multiple discounts encourages customers to opt for prepaid payments. This combination boosts your prepaid order share while improving both conversion rates and average order value (AOV). more
  • Hide COD based on 10+ parameters including orders, products, pin codes, & more.
  • Verify buying intent at checkout via COD OTP verification, Captcha, & COD fees.
  • Easy checkout with smart login, pre-filled address & customizable checkout flow.
  • Boost prepaid conversions with Dynamic discounts, bundle offers, and partial COD
  • Easy plug-and-play setup, with 24/7 live chat support.

Pros

  • Increases prepaid conversions and reduces RTO rates
  • Boosts overall sales and identifies abandoned carts
  • Smart login and address validation features
  • Diverse prepaid payment methods
  • Easy installation process (60 seconds to start using COD suite)
  • Premium features like risk-based RTO interventions and smart analytics
  • Customizable shipping methods and discounts
  • Positive reviews on customer service and support
  • User-friendly interface and flow that improves customer retention
  • Pre-filled customer addresses for easier checkout

Cons

  • Reports of extremely bad customer service by some users
  • Issues with proper functioning leading to lost sales
  • Problems with app remaining on the checkout page after uninstallation

Top Helpful Reviews

Rudjap

Jul 22, 2025  on Shopify

My experience with GoKwik has been extremely disappointing overall — except for one person: Sunil. He helped us with KYC and account approval quickly and was responsive and professional throughout. If it weren't for his support, I would have given only 1 star. However, once the KYC was done and our website (https://rudjap.com) went live, we started facing serious technical issues with the payment gateway – including slow checkout, payment popup failures, and redirection problems. Despite sending multiple emails, we have received no calls, no proper follow-up, and no resolution from the rest of the GoKwik team. It’s unfortunate that even after so much escalation, there is no accountability or urgency from their end. We are losing customers and revenue daily because of these unresolved issues. Sunil did his job perfectly, and I appreciate his dedication — but the overall support and technical handling by GoKwik has been extremely poor.

LOOPS8

Jul 21, 2025  on Shopify

Wonderful service thanks to miss Nikita she helped me alot with the setup and explained me all the important features .

Skinaa

Jul 21, 2025  on Shopify

Dear Niharika (Gokwik Team) I wanted to take a moment to sincerely thank you for all the support you've extended to me—especially during my account activation process. Your help has truly made a world of difference. Without your consistent guidance and effort, things would not have been possible, and I’m genuinely grateful for everything you’ve done. You’ve been incredibly dependable, kind, and efficient, and it hasn’t gone unnoticed. It’s always a pleasure to work with someone as dedicated as you. Wishing you all the very best for your future—may it be filled with great success and happiness.

Rudjap

Jul 21, 2025  on Shopify

We at Rudjap had a good overall experience with the brand and support team. Although there was a bit of a delay from the technical side, we would like to especially appreciate Thalari Sunil Kumar for his constant support throughout the process. Sunil was always available on call, extremely patient, and ensured regular follow-ups. His dedication truly made a difference, and thanks to his efforts, our KYC was finally approved. Yes, the delay was longer than expected, but Sunil’s supportive attitude and commitment made the entire process much smoother and stress-free. We’re very happy with the support received from him. Great job!

blissbysiddhi

Jul 20, 2025  on Shopify

Absolutely amazing support from Shubham! He quickly resolved the COD checkout issue I was facing, which was causing a lot of fake orders. His communication was prompt, clear, and super helpful. Everything is working perfectly now. Thank you so much for the efficient assistance! Highly recommend his support.

Books and You

Jul 19, 2025  on Shopify

We have been using GoKwik COD for over a year now and was working fine with whatever limited features they offer. However, over the last 2 months, we have noticed a functionality issue with cancellation of COD orders in their app with stock not getting added back to inventory even though restock option is selected. Their support staff, Ankush claimed it was not their fault and closed the ticket. After sharing more specific information and how the app should work, they realised the issue but are now ignoring it. Time to get rid of GoKwik and look for another working app.

Kookee.in

Jul 18, 2025  on Shopify

Initially, I had a frustrating experience with the Gokwik app due to a delay in KYC verification, which led me to leave a negative review. However, within a few hours, I received a call from Mr. Maus, who personally took charge of the situation. He promptly coordinated with his team and ensured that the KYC setup the same day and Gokwik implementation was completed smoothly across both my websites. I truly appreciate the quick response, professionalism, and dedication shown by Mr. Maus and his team. While the start was rocky, the way the issue was handled shows that Gokwik does care about its customers. Grateful for the support and now very satisfied with the service.

Masi Originals

Jul 17, 2025  on Shopify

My onboarding process was very smooth All because of Niharika Kokkirigadda. Also, gokwik it pretty smooth and easy to setup. Everything is up to date here, PERFECT GATEWAY FOR PERFECT STORES.

Quote Unquote Store

Jul 16, 2025  on Shopify

Big Thanks to Sunil Kumar and GoKwik team, Thanks for helping wrap up the KYC and onboarding. Everything got sorted, and I appreciate your steady follow‑ups and clarity throughout the process—smooth, quick and efficient. Cheers.

Cell Vitals Nutrition

Jul 11, 2025  on Shopify

We had the absolute pleasure of working with Ms. Niharika during our onboarding process with GoKwik, and we couldn't have asked for a better representative to guide us through it. From the very beginning, Niharika was not only prompt and professional but also extremely patient and supportive. She walked us through each step of the documentation and KYC submission process with utmost clarity, ensuring there was no confusion or delay. Her attention to detail and willingness to go the extra mile truly stood out. What really made a difference was her human approach—she was always just a message away, ready to resolve queries, provide updates, and encourage us through the process. It’s rare to come across someone so committed, calm, and courteous, especially when dealing with technical procedures. People like her are absolute gems in customer support roles and are the reason onboarding journeys feel smooth and stress-free. We genuinely appreciate her efforts and wish her nothing but success and happiness in all her future endeavors. Thank you, Niharika, for being a shining example of professionalism and empathy. Warm regards, Cell- Vitals Nutrition

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