After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.

More than 2 weeks. Onboarding is taking too long. Shiprocket checkout did it in 2 days. If support is this slow, I doubt if it will be any efficient. Please improve on your TA time.

Very bad exeperience no customer support, they dont care about customers I had an issue with KYC and they adidnt even care to resolve, our team asked to come, vsisit and verify our business location as they as they are asking for some 3rd party verifciation team to complete KYC.

Every order is marked as a Low Risk order. The only reason we installed this app was because it claimed to reduce RTO. But if it marks every order as low risk, we are better off not using it.

not helpful

I am writing to express the concern regrading the customer support of Kwik COD. Despite raising the ticket regrading the not able to getting Login OTP on my mail ID, they have not solve problem yet.

signup has error

Took forever for completing the KYC and onboarding. I had to chase them like crazy, they were non responsive.

Its Customer care is very poor

Worst experience ever. you can not use the app untill you fix a meeting with their team which takes 7 freaking days and only then you will be able to know how the app works. Very stupid

worst app every , lost over 100 order because of there bug

they blocked my cod orders, leaving us us with big loss, very bad, do not use them

TUFF TO USE

Very bad interface, not working, no installation guidance, no support

No support. Not working as expected. Installation process is not working

I am currently utilizing this product and have encountered an issue that remains unresolved. Despite being assigned three customer support representatives, Shreya, Manshi, and Tushar, I have yet to receive a satisfactory resolution. I have provided a screen recording of the problem, but unfortunately, the support team has struggled to understand the issue and has only offered automated responses. I appreciate the efforts of the support team and would like to request further assistance to resolve this matter. I look forward to a more personalized and effective solution

App not working. Giving Error. Even Support is poor

Worst App ever. DO not work Properly Almost lost 1000 Sales Due to this app and Even After uninstalling the app it is showing at my checkout

Extremely Bad Customer Service !! I have installed the app, raise request for support...they took my details, my website details and close the case after 5 days of repeat pursual without even resolving it.. I suggest to stay away from this..