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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

chiclara

Sep 08, 2025  on Shopify

Van has been extremelly helpful. I had some custom coding requests and she was extremelly patient and solved all my problems.

emmi-pet

Sep 08, 2025  on Shopify

Customer support was always immediately available for multiple issues and also provides helpful tips on how to use the plugin correctly.

Botanica

Sep 08, 2025  on Shopify

Easy to use, bit of complications with getting the reviews onto the product page but that was just me not looking in the right places, but a bit difficult to find, would highly recommend the imports from other apps and the google hook up is a major reason we installed this and its worked great.

Maluna Coolers | EUFOURIC BRANDS

Sep 08, 2025  on Shopify

I use Judge.me on all 3 of our shopify stores. The App is great and features work well. Good response rate and good follow up. I have never had an issue that was not resolved immediately.

LOKI PATERA

Sep 07, 2025  on Shopify

Great help from Lorenzo (customer support) very quick to resolve minor display issues on my site etc. Easy to use app and its helping with conversions already

Stella Preziosa

Sep 07, 2025  on Shopify

Excellent help desk. resolved my issues perfectly and on run time. very very good service . support team is amazing

Sunshyne Naturals™

Sep 07, 2025  on Shopify

I had an issue with my Shopify store where customers were unable to leave reviews on our website. I've reached out to the team over at Shopify and they've put me in contact with the team over at Judge.Me and from start to finish, the team have been involved and provided me with step-by-step instructions on how to resolve and fix the issue. They were very professional every step of the way and addressed all of my concerns. I'm glad that I connected with their support team. Thanks Judge.Me!!! :-)

Thandana

Sep 06, 2025  on Shopify

This is a great system to capture real time responses on the purchased product from your store and have instant feedback for how the product made your customer feel without this feeling being lost later on. That's real feedback

MagnetizaMe

Sep 05, 2025  on Shopify

La aplicación es muy sencilla y para el uso gratuito esta excelente como apoyo a nuevos emprendedores. Seguiré trabajando con ella.

APAC Dental

Sep 05, 2025  on Shopify

We having been using this app for many years now. It is very user friendly and the support team are always accessible and helpful to resolve any queries. We would highly recommend this app to other users.

Lux Lamp Shades

Sep 04, 2025  on Shopify

We have been using the review app for a while, but today was the first interaction with customer service. Daniel did a great job helping us get the review to the correct product. Knowing that Judge.me works hard on the customer service side is vital to us....I was also impressed that they asked us to validate that the review was placed on the wrong product. The review process and the integrity of the reviews is really important to everyone, so thank you Judge.me.

Hope Garments

Sep 04, 2025  on Shopify

Excellent app, even the free forever options are great, not as good as the paid ones of course, but surely does the job, still, I'd recommend the paid version, what's really awesome as well is the swift, patient support team who are always available, thank you guys And shoutout to Daniel, very patient and professional! Well done!

Shi-Zen

Sep 04, 2025  on Shopify

This app can do everything I need it to, and the price is the most reasonable on the market. There was a bug with a small feature of the app, but the team fixed it right away when I told them about it. There was no "we'll put it on the list of things to fix with the next update", the dev team just fixed it on the spot. Thanks to Felix on the support team for the help.

Gibbon Mounts

Sep 04, 2025  on Shopify

Customer service responded quickly and solved the problem quickly. It was very good and a great experience.

SunDaze Surf

Sep 04, 2025  on Shopify

I'm very happy with this app and their support! It has everything I need for my store and they are quick to resolve issues. Highly recommend

VIPnumbersUK

Sep 04, 2025  on Shopify

“Excellent app! Judge.me has really helped build trust on my website vipnumbersuk.co.uk. Since adding it, my sales and customer confidence have both improved. Easy to use, great features, and fantastic value. Very happy with this app and highly recommend it!”

Cramcharts Media

Sep 04, 2025  on Shopify

Really happy with this app! Easy to install, works perfectly, and the customer service is top notch, professional, fast, and always helpful.

GALILEO FARMA

Sep 03, 2025  on Shopify

Es excelente e intuitivo y el soporte es inmediato y resolutivo. Únicamente le falta un sistema de envío independiente para la solicitud de reseñas de la tienda.

Peters Gourmet Market

Sep 03, 2025  on Shopify

This is a game changer for getting our products reviewed and building customer confidence in our products. Within weeks we have over 1000 new product reviews and store reviews. Customer support is also excellent and the app is strait forward and easy to set up and use.

Gecko Studio

Sep 03, 2025  on Shopify

Amazing customer service. (Thanks Lorenzo!) App has everything I need for collecting and easily managing reviews. Integrates easily with other services like Klaviyo, Google Shopping etc.

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