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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Bronco Western Supply Co.

Aug 26, 2025  on Shopify

Very easy to navigate and integrate with your theme. Their customer service team is very knowledgeable and responsive. Pricing is also a 10/10!

Mind Vapes

Aug 26, 2025  on Shopify

Awesome app and customer service! Whenever I need help, including coding help, they take care of my request right away.

Poker Provoke

Aug 26, 2025  on Shopify

Really good app for collecting reviews. I'm on the free plan and it sends out review requests automatically and gets me reviews. Abraão also helped me out when I had issues and he was very patient with me and I got everything resolved. Popular app for a reason.

Chalet Boutique

Aug 26, 2025  on Shopify

Always go above and beyond for our business. I had some really specific design elements I needed help with and they spent quite some time helping me get it right. 10/10 and 5 gold stars from us.

ROMAG Store

Aug 26, 2025  on Shopify

Very easy to install on your Shopify store, even for a beginner with no IT background. Also, one of the best support team that i collaborated with in any domain

Söderlunds Guld

Aug 26, 2025  on Shopify

Great customer service. They help with any issue you might have and give you code so you can customize the features and everything to how you prefer it

Island Life Essentials

Aug 26, 2025  on Shopify

I am very pleased with this app and highly recommend. I am even more pleased with Judge.me's customer service chat feature. I spoke to 'Tasnim' who instantly resolved an issue for me. Thank you so much!

VIVA LA VIDA

Aug 26, 2025  on Shopify

Die App versendet eigenmächtig E-Mails an Kunden!!! Bitte aufpassen!!! Der "Autopilot" ist standardmäßig aktiviert und schickt einfach ungefragt E-Mail ab, die möglicherweise noch nicht einmal konfiguriert sind! Auch wenn die App sonst keine schlechten Funktionen haben mag, haben wir uns so sehr darüber geärgert, dass wir sie vorerst nicht weiter benutzen möchten.

ProKases

Aug 25, 2025  on Shopify

judge.me is a very practical app for managing customer reviews directly integrated with Shopify. The integration with Klaviyo makes it easy to automate review requests and personalize emails, which is a real plus. The support team is also very responsive and takes the time to explain each step clearly. Thank you for the help and availability .

HOOKSTER

Aug 25, 2025  on Shopify

Looks and works great! Ron helped me get everything setup properly. What a fantastic company to work with!

Megan's Mini Magnets

Aug 25, 2025  on Shopify

I had issues with the in-store form and it not allowing for scrolling, so my customers could not leave a review while in my website. The Judge.me team took a look at my website and realized that I accidentally had two review widgets on my page, creating the issue. After a 5 minute fix, the form was back working! Now I have received so many reviews after fixing it. I really appreciate the Judge.me team taking a personalized look into my website and walking me through step by step on how to resolve!

Kandix

Aug 25, 2025  on Shopify

The app works really well and the team is very responsive. I had an issue with points being awarded for photo reviews, and it was resolved. Efficient service, I’m happy with the result.

Bullion Baddies

Aug 25, 2025  on Shopify

Judge.me support is very attentive and can fix issues right away. I was talked with Hakima, she figured out the issue and fix it in just a minute.

The Sugar Art, Inc.

Aug 24, 2025  on Shopify

Rodrigo was an enormous help transferring our reviews from a competitor's app to Judge Me. I was lost in how to get this done, the documentation provided to me by the other service was not accurate - Rodrigo stepped in and fixed everything! I am so appreciative of his help and I really love the way the reviews look on our website. I strongly recommend Judge.me if you are looking for a great Reviews Service! Ed Frys, Owner The Sugar Art, Inc.

EL&RO Jewellery

Aug 24, 2025  on Shopify

I had a glitch with the app and reached out via webchat. Felix responded straight away and resolved the issue within minutes. Really appreciative of the quick response and speedy fix.

Victory Serums

Aug 24, 2025  on Shopify

Needed help to implement a change in code and Binh stepped in and did straight away after the AI bot hit a wall. Great job, solution implemented. Very happy!

3keys Nutrition

Aug 24, 2025  on Shopify

Jeg har haft en rigtig god oplevelse med Judge.me. Appen er nem at installere, brugervenlig og tilbyder mange funktioner, selv i gratisversionen. Jeg kan nemt indsamle og vise kundeanmeldelser, inkludere billeder og videoer, og tilpasse widgets, så de passer til min webshop. Supporten er også hurtig og hjælpsom.

Space Bear Bags

Aug 24, 2025  on Shopify

I migrated away from Stamped.io after they eliminated their free tier. As it turns out, I'm going to be paying for a review software anyway because Judge.me is so darn good! First of all, the import process was a cakewalk. So easy. Also I want to mention that having the settings interface right in Shopify instead of opening an external page is SO NICE. Then I started a chat with their customer service because there were some things that I wanted to look a certain way. They helped me by not only adjusting my templates and writing custom CSS to accomplish the things I was looking to do, but also went so far as to do some custom widget HTML/CSS so I could move the review carousel as a block on my home page - something my super ancient theme was not able to do. So yeah, I will be subscribing to their paid version. I could not justify it for stamped.io, but after using Judge.me, seeing the features that would actually be useful, and working with their customer service I feel like their paid tier is absolutely worth it.

Moggans

Aug 23, 2025  on Shopify

Daniel was excellent. We were not able to find the solution as the tech team need to now have a further look. Daniel was amazing to deal with now over to the tech team :)

LACHOI-Q LLC

Aug 23, 2025  on Shopify

I can’t say enough good things about Lorenzo and the Judge.me team! From the very beginning, they made me feel supported and valued as a customer. Lorenzo went above and beyond to answer my questions, walk me through the setup, and make sure everything worked smoothly for my store. Switching from another review app was stressful at first, but Judge.me turned it into the best decision I could’ve made. The app is easy to use, the features are powerful, and the pricing is so fair compared to others. Most importantly, the customer support feels genuine they actually care. It’s rare to find a team this dedicated, patient, and kind. I’m beyond grateful I chose Judge.me and would highly recommend them to anyone serious about building trust and growing their business.

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