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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Purpose Performance Wear

Sep 03, 2025  on Shopify

Judge.me has been amazing for collecting and displaying reviews on our store. It’s easy to use, customizable, and helps build trust with our customers. The support team is also very responsive and helpful. Highly recommend!

Luxebamboo

Sep 03, 2025  on Shopify

Fast technical support for customisation. Makes it slot easier to streamline process for collecting reviews

Fastachi

Sep 02, 2025  on Shopify

Very fast and responsive support team. They handled my issue with the storefront visuals within minutes.

Femlycare

Sep 02, 2025  on Shopify

Very customizable software. Support team is really helpful- even with custom technical setups. And they are really fast too!

Author Kristeen Groth

Sep 02, 2025  on Shopify

Very helpful customer service! App does everything I want it to and is very easy to use. Much better than another similar app that I tried. I'm very happy with JudgeMe.

Simons Shoes

Sep 02, 2025  on Shopify

Recently made the switch to this app for our business, and the support has been so helpful and patient and really wanting to help! Easy and great to use for our website. Highly recommend!

plant makeup

Sep 02, 2025  on Shopify

The customer service is stellar!! The person who helped me was able to help customize my judge.me widget with specific colors and aesthetics for display. Also, they answered all my questions in a way I was able to understand so I could easily further customize on my end and with ultra kindness. Thanks so much!

AVÔNA

Sep 01, 2025  on Shopify

Absolutley disappointed! We used Judge.me for our other stores before, without any problem. When we started using for this store, they made an update, that deleted ALL personalized emails, coupon setting, EVERYTHING. Emails were not sent to customers, we lost a lot of money on this. We reached out to them, but they keep delaying the solution for weeks and weeks now, while we keep paying the fee also, without using the app. Overall, since the new update, it is a complete disaster, before the update it was a VERY good app. Such a shame.

ONYXCOOKWARE SE

Sep 01, 2025  on Shopify

The app is easy to setup and use, have most of the needed functions. Customer service responds quick and being helpful with everything.

STREETMARSHALL®

Sep 01, 2025  on Shopify

I really impressed with judgeme customer service, able to solve my problem within a reasonable time, awesome app, awesome customer service, good job.. very recommended.

blue cottage lane

Sep 01, 2025  on Shopify

Tasnim was very patient, kind, understanding and very helpful. Eventually I was able to add him as a collaborator and he was to remedy this issue right away. Easy, peasy!

Bare Tallow Co.

Sep 01, 2025  on Shopify

I'm a shopify newbie and completely butchered my website (while live) and somehow ended up with double rows of ratings on each product. Daniel was quick to respond and quick to fix the issue. So grateful and glad Judge.me is so amazing to work with!

GateKeeper Off-Road

Sep 01, 2025  on Shopify

We have been loving this app since we installed it. Great customizable options and a VERY helpful staff whenever something isn't working right or needs to be customized beyond the basic settings in the app. Really cool to have a way to easily collect, display, and scale your reviews for a very decent price. Kudos to these guys being one of the only apps I haven't wanted to delete from my store for inconvenient reasons. Thank you Judge.me!

Naked Life Non-Alcoholic Spirits

Sep 01, 2025  on Shopify

We moved from another app that we loved but was too expensive. Judge.me was a little tricky to transfer over as we needed to move all our reviews but we worked it out and support has been very helpful from their end. Thanks!

Shadow Samples

Sep 01, 2025  on Shopify

We’ve just started using Judge.me and overall it has some really solid features. Importing reviews was straightforward and the display widgets look good on our store. The ability to automate review requests and offer discounts is a big plus. That said, we’ve run into a few bugs and quirks that make it feel a little rough around the edges at times. Some settings don’t update right away, and the interface can be a bit confusing until you get used to it. Nothing deal-breaking, but it does need more polish. The big positive is their chat support- it’s excellent. Every time we’ve had an issue, their support team has been quick to help and walk us through fixes, which makes the bugs much easier to deal with. So far it does what we need, and with their support I’m confident it’ll keep improving.

SleepSpot

Sep 01, 2025  on Shopify

I upgraded to a paid plan as was having a few issues. Support desk was amazing. Binh answered all my questions and made it super easy to implement onto my Shopify site. Highly recommend.

NUMA

Aug 31, 2025  on Shopify

A Disappointing and Frustrating Experience. I encountered several bothersome bugs in the template editor. The most frustrating issue is the what you see is not what you get problem, where the live email does not always match the preview in the editor. This makes it impossible to trust the tool, forcing you to constantly send test emails to verify every change. Additionally, the customer-facing flow is broken and cannot be fixed. For example, the review page mixes my chosen language with English, and there is no way to edit or correct this. The lack of proper language support is a major flaw. Finally, the support was mediocre. I lost my patience after a few hours of trying to get help, and I don't feel they will provide a timely solution. Due to these unresolved issues, I am looking for an alternative.

Moon Child Magick

Aug 31, 2025  on Shopify

Omgeee I was having a hard time trying to get my review to show. I reached out and immediately received assistance. The first person who knew my issue was out of their hands transferred me to Binh. Binh's amazing. Binh helped w| everything from adding the widgets to the correct places, transferring my reviews to the right spots and keeping me informed on what accessibility I have without having to upgrade. [Which I will when I start getting sales]. But thank you so much!! I am relieved and extremely happy!! I will stay using this reviews app & will brag about the service to everyone I know who owns a store. Thank you again!

Angela Wozniak Jewellery

Aug 30, 2025  on Shopify

I was on the free version and I got help in setting up my reviews importing from Klaviyo. Brian went above and beyond and I upgraded to the paid version. Would recommend because the customer support is to good!

Binky Belle

Aug 30, 2025  on Shopify

Extremely helpful team, great easy app to use and integrate. Super flawless! Would definitely recommend as the best reviews app

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