Terrible Customer Service Experience I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism. When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!

It was difficult to install the app at first, but I got an outstanding support from Abraão (Guarulhos, Brazil). He was kind and knowledgeable and went above and beyond. I am very pleased with the customer support, and I am looking forward to using the app with my recently launched business.

Had a small issue with the app, chat with customer service and they resolved it with in minutes. Good work. The app itself is amazing and I am using it on my multiple stores.

very easy to setup and the customer service is fantastic. they helped me within 60 seconds and they fixed everything i needed fixing. would definitely recommend them.

Easy use and freindly!

I love this app , we were even able to import from other sites helping endorse our products even more.... Love this APP and highly recommend for your store.

So far our experience with Judge Me and their customer support team has been awesome. We are switching over to Judge Me from the Stamped product review app and the process has been seamless. Also, the customer support team has been very patient with me, answered all of my questions about how the app works, and even helped me manually install a star rating widget on my product page template. I recommend Judge Me to any Shopify merchant looking to add and manage reviews on their Shopify Store.

Andrew was faced with a coding upgrade that I noticed and he was able to apply the edit very quickly. He is excellent in what he does and deserves a raise!

Customer service is the most important part of any business and Ron exemplified awesome customer service. He was quick to respond, very thorough and eager to be of help. He solved our issues easily! Thank you!

Very limited with the free version of this app, but had great help from Nouhaila via chat - thank you!

Truly amazing support team. Migrating from Stamped.io was super easy with the team plus they helped customise the styling of some of the widgets!

Wonderful help by Hoang. Its always a wonderful day when i get connected with a knowledgeable support team member. I wish all are trained well. Its the same problem in all over the world.

I received a very helpful person that guided me to my issues and walked me through the resolution. Thank you

I talked to Igor. Handled me patiently and professionally. The app to in itself is great to use. Surely Recommend

Rodrigo è stato preciso e competente. mi ha aiutato a risolvere i problemi ed ha trattato tutte le mie domande !

My customer support rep Faissal, had my problem resolved rapidly and did so with kindness and professionalism! Was an absolute breeze to deal with Judge.me support !

I was having an issue importing reviews from Etsy and the rep who helped me went above and beyond to assist me.

Great experience with their support team! Able to answer all of my questions with onboarding in minutes. The widget looks great on my site!

Always improving. I've been with Judge.me for years, and collected 10,000 reviews. They've been nothing but great to work with!

So helpful, fast to get any queries resolved. Very friendly and helpful, couldn't ask for better service. Igor assisted and dealt with my 2 queries quickly and made sure I was happy with everything.