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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,753)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

cuddleberry

Dec 05, 2024  on Shopify

Love this app! Works great and they have great customer service that answers/helps very quickly. Hoang was able to help me change the settings I was searching for

Urban Elegance Fashion

Dec 05, 2024  on Shopify

Jess was excellent! I had no clue what I was doing installing the app and she jumped right in and offered to help! It couldn't come at a better time! A job well done!!!

Verve & Vibe Australia

Dec 05, 2024  on Shopify

The customer service rep Igor was very helpful & insightful in making us understand the review management part of the app!

Etikashion

Dec 05, 2024  on Shopify

very helpful customer service, quick to answer and to help, very good app. Special thanks to Abraão

Shoobie

Dec 05, 2024  on Shopify

I have nothing to complain about so far. I used a different review program for a previous brand i had and it was costing me an absolute fortune each month. Judge Me might not be the prettiest option but it does the job very well. Support was also amazing when i had a small issue that they got fixed straight away.

Ide Designs

Dec 05, 2024  on Shopify

Really easy to use and to integrate external reviews from Etsy to my shopify website. Response to any queries via the online chat is brilliant and quick to help find a solution to any queries :-)

Angler's Coffee

Dec 05, 2024  on Shopify

Incredibly prompt and effective customer service. Emailed for help with review requests and within a few minutes received an answer back, and within 1 more response my issue was completely resolved!

Balance Factor

Dec 05, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing Review App - A Must-Have for Shopify Stores! The setup was super easy, and the app seamlessly integrates with my Shopify store. I love how customizable the review requests are, allowing me to gather valuable customer feedback while keeping everything on-brand. Great pricing! A must-have tool!

Aqua Research Store

Dec 05, 2024  on Shopify

Our integration of Judge.me has been seamless. Seeing the valuable feedback from our customers not only helps to promote our products to others, but also helps us to understand what customers are looking for in our technology. I also just discovered that we can use Judge.me to solicit reviews on other platforms. This is a great app!

REEF Perfumes UK

Dec 05, 2024  on Shopify

Easy to install, easy to use especially with the help from the support member abderrahim, helped alot and made it work like a breeze.

ThriveNShine

Dec 05, 2024  on Shopify

The app should make it easier to enlarge it when necessary. I was straining my eyes to see the images posted.

Orlane Paris

Dec 05, 2024  on Shopify

La personne avec qui j'ai été en contact (Jess) a résolu mon problème en quelques minutes, une personne super sympa et efficace !! je recommande :)

Soft Essentials

Dec 05, 2024  on Shopify

Helped me merge reviews when we re-organised our product pages in a couple of minutes - super responsive and helpful

BilliardCuesOnline

Dec 04, 2024  on Shopify

Ron was proactive to help us get started with the app on our second store. Even though we've used Judge.Me in our other store (with ease), it was always nice to have dedicated service from an app that goes an extra mile. Thanks!

Eva's Joy

Dec 04, 2024  on Shopify

What made the experience truly exceptional was the support provided by Ron. He went above and beyond to ensure our setup was seamless and tailored to our specific needs. Whether it was customizing the review widgets to match our brand’s aesthetics or promptly answering our questions, his assistance was unparalleled.

Scooterbio

Dec 04, 2024  on Shopify

Amazing Support from Ron! I had an incredible experience with Judge.me, especially thanks to Ron from their support team. Not only did he respond swiftly to my concerns, but he also went above and beyond by communicating with me in my own language, making the process seamless and comfortable. His professionalism, patience, and ability to resolve my issue quickly left me truly impressed. It's clear that Judge.me prioritizes their customers and ensures every interaction is a positive one. Thank you, Ron, and the entire Judge.me team, for your top-notch service. Highly recommend this app to anyone looking for a reliable and supportive reviews platform!

Dulytek Equipment

Dec 04, 2024  on Shopify

Had a question about Shopify recent updates. The app support team responded almost immediately. The representative Han was very courteous and helpful in answering questions! Very happy with the service and the app itself!

GravityOutdoorAndSurvival

Dec 04, 2024  on Shopify

To be perfectly honest it's too soon to tell. I just installed it, and need to experiment with it first. That said I'm happy with the results after being held by your online help. Abraham was very and helpful. I will give a further review after having done some testing but so far I'm liking what I see.

Vintage India Ca

Dec 04, 2024  on Shopify

I was getting frustrated with this app initially, then I discovered the live chat icon which seemed hidden away on the page. Initially it said "bot" then I typed in-human support & Cassiano answered. He was an amazing help and extremely patient. I have a full copy of the transcript addressing all the issues I have been having for the last week. I went from being minutes away from deleting the app to believing that it can be a great addition to my store. Many thanks to Cassiano!

ROADDEFINED

Dec 04, 2024  on Shopify

Love the app so far, really happy to finally have reviews on the website. Abraao was of great help editing the code for the review carousel

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