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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Talking Wood Studio

Dec 10, 2024  on Shopify

I had some challenges getting started and all members of support team were very helpful and I think have me on the right track. It took me several interactions to get things the way I wanted them. The number of interactions were the result of my evolving understanding of the app and how to use it effectively for my Shopify store. They were very patient and guided me step by step until I was satisfied. They actually performed the task for me once we reached an understanding of what I was trying to achieve. Thank you support team. I am up and running.

AOSABER

Dec 10, 2024  on Shopify

Perfect work! I wanted to modify the layout and colors of the components, and they patiently answered my questions. They even directly helped me adjust the code to achieve the desired effect. Extremely professional and very patient!

The Squared Paper Co

Dec 10, 2024  on Shopify

Hakima was so amazing and patient helping me figure out the best way to implement the widget i needed on my site! she went above and beyond!

Self Reliance Outfitters

Dec 10, 2024  on Shopify

Had a issue with the centering a widget on a page. Contacted support got a reply with a simple resolution in about 9 hrs. Ending up being some conflicting code my team put in place in error. Couldn't ask for better support service than that!

Unexpected Esse: every design, a story.

Dec 10, 2024  on Shopify

I talked with Soufiane and he was precise, fast, accurate and really very helpful. It solved all my problems! 5 stars for you!

PUPA CAMP JP

Dec 10, 2024  on Shopify

I had difficulty with the installation, but real-time chat support helped me successfully set it up. The staff member's response was very helpful and timely. I appreciate it, and I’ll also try the free trial.

CLEAN'IT

Dec 10, 2024  on Shopify

Ron helped me to understand the product and adjust it to my website, so i was ready to use Judge.me the correct way.

Chilli & Charli

Dec 10, 2024  on Shopify

Mohammed was super helpful and friendly, answered quickly and gave me the answer I needed right away.

BIBA-RICAMBI

Dec 09, 2024  on Shopify

Mai visto un app cosi ben fatto ! Ragazzi funziona alla grande.. ecco come viene instalato.. www.biba-ricambi.eu

Poet Dresses

Dec 09, 2024  on Shopify

I have had a very good experience with this app so far. Especially customer support. They are prompt and make solving any issues or answering any questions sooo easy. I've used it for several years and will continue to do so.

GrindandRefined

Dec 09, 2024  on Shopify

Abraao was incredibly helpful in setting up the Judge.me app on my Shopify store. Their professionalism and quick assistance made the process seamless and stress-free. Highly recommend their support!

Desir

Dec 09, 2024  on Shopify

I have just installed the app and an employee contacted me directly via the chat and helped me set it up. Everything went extremely quickly and professionally. I'm very satisfied so far :)

LAWÉ BEAUTY

Dec 09, 2024  on Shopify

Super Service! Schnelle Antworten, super Support und schnelle Lösungen. Wirklich sehr weiter zu empfehlen. Bin super happy mit der App.

Skin2Care

Dec 09, 2024  on Shopify

I always use this app on my online shops. Super usefull, with great features. The costumer support is prestine! A special thank you to Mohamed who addressed promply my assistance request. 10/10

Kraas Clothing Co.

Dec 09, 2024  on Shopify

Got a small issue with my account and Abderrahman helped me kindly. Great app with great support. Thank you

BAD BATCH

Dec 09, 2024  on Shopify

Soulaimane is a genius. Went above and beyond to help me. He deserves a bonus or a raise or something!! Thank you so much!

Template Takeover

Dec 09, 2024  on Shopify

I was in the process of fixing to import my reviews from Etsy when a rep with Judege.me immediately reached out to assist me. He even gave me a tip that I probably would've overlooked if he hadn't suggested it. I'm extremely happy with this app.

Rollr

Dec 09, 2024  on Shopify

Perfect app with all the integrations you could need and amazing customer service who are really responsive. Soufiane has been amazing so dar.

Russell Steele

Dec 09, 2024  on Shopify

Great help. I had Ron actually help me (no bot). had me set up in no time and even gave me some pointers

Gym Generation®

Dec 09, 2024  on Shopify

Hoang provided excellent support, quickly resolving my issue and ensuring everything is set up perfectly. Highly knowledgeable and friendly – thank you!

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