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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

ランニングショップHolos

Dec 09, 2024  on Shopify

必要な機能がそろっていて、コスパも良し。設定で不明点があったのでチャットで相談したらすぐに回答してもらえて、大変助かりました。

Filamann

Dec 09, 2024  on Shopify

great support. I talked to Ron on the chat, and he helped me resolve my issue in no time. great job, Ron.

The Zen Rest

Dec 09, 2024  on Shopify

recently had the pleasure of working with Ron from Judge.me, and I can't say enough good things about the experience! Ron went above and beyond to help resolve my issue quickly and effectively. He was not only knowledgeable and professional but also genuinely kind and approachable, which made the entire process so much smoother. What really stood out to me was Ron's attention to detail and his willingness to ensure that I fully understood the solution. He patiently addressed all my questions and even provided proactive tips to avoid similar issues in the future. It's rare to come across someone so committed to providing top-notch customer service. Ron is a true asset to the Judge.me team, and I hope his exceptional work gets the recognition it deserves. Thank you, Ron, for your outstanding support—I truly appreciate it!

Modlyfe

Dec 09, 2024  on Shopify

I have really enjoyed the app so far. Everything has worked as advertised and Hoang from customer support was especially helpful for any questions I encountered along they way.

LivingCanvas

Dec 09, 2024  on Shopify

I went into help when I realized I didn't add widgets. Abraao was extremely helpful, courteous, patient and thorough.

Simon CNC Factory

Dec 09, 2024  on Shopify

ich bin voll zufrieden. Das beste ist das man die Etsy Bewertungen in den Shopify Shop mit einbinden kann!

WNDRbike

Dec 09, 2024  on Shopify

Super helpful customer service. Daniel solved my problem in moments and provided clear reasoning as to why my page was glitching. Super grateful for the support.

Break Beauty

Dec 08, 2024  on Shopify

Ron, the representative I talked to, was really knowledgeable and easy to talk to. He answered all of my question quickly. I was able to solve my problem in an instant.

Sheshinely

Dec 08, 2024  on Shopify

Great help. The representative is very patient and helpful. Thx so much. Love this app. Stable and much recommended

R and R Sports Apparel

Dec 08, 2024  on Shopify

Best support I ever have for an app. Judge me review has a lot more features and customization while they keep it affordable for users.

Hikobayu

Dec 08, 2024  on Shopify

これから使い始めるタイミングです。最初からサポートは新しいと思いました。

VersaVibe

Dec 08, 2024  on Shopify

Solicite ayuda, para hacer una mejora en mi página y me ayudaron a la brevedad ✨️✨️ Es muy intuitiva

Peak Ski Company

Dec 08, 2024  on Shopify

Judge.me has been an exceptional review platform with outstanding customer service. Whenever I've needed help, their chat support has been responsive and efficient and able to resolve any issues immediately.

Urban Deals

Dec 08, 2024  on Shopify

The customer support is fantastic, Abraão did pretty much all of the work for me in getting my reviews set up.

EletroJogos

Dec 08, 2024  on Shopify

Tive um problema com as cores no aplicativo e tive a felicidade de ter um atendimento fenomenal do Daniel. Simplesmente um cara gente boa e que fez um atendimento impecável. De inicio ao fim ele foi super gente fina, me explicou coisas que eu nem sabia sobre o aplicativo e resolveu meu problema em minuto! Simplesmente fantástico a experiência do app e o suporte! Forte, abraço a toda equipe e, em especial, ao Daniel.

Four Brothers

Dec 08, 2024  on Shopify

Claudio did an excellent job helping me with my questions. Also, the entire ap is easy to navigate with a ton of customizable features.

Vashti

Dec 08, 2024  on Shopify

Cassiano and Victor helped me install the review snippet to my outdated theme. There was no "typically responds in 2 hours or more" message, they were immediately available and that's one of the things I really love about using this app. The different ways to show social proof across my website in a professional, cohesive way is unmatched. I highly recommend this app for all business owners.

Athae Learning

Dec 08, 2024  on Shopify

The customer support experience was beyond expectations! Abbraao helped me get set up quickly and was patient with all of my questions. Blown away!

Talking Wood Studio

Dec 08, 2024  on Shopify

Had some challenges getting started and all members of support team were very helpful and I think have me on the right track. Need to see customer results return to judge the app overall, but looks promising.

Daddyin' Since

Dec 08, 2024  on Shopify

Would definitely recommend the Judge.me app! A great way for customers to express honest feedback and provide social proof for businesses! Excellent customer service!

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