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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

thegoodbug

Dec 12, 2024  on Shopify

The support is really prompt and goes extra mile to get the query resolved Really need to mention Hakima from support team who help us well with problems that we were facing in notifications

TBL Boutique

Dec 12, 2024  on Shopify

Great app. We have been using it on our shop and it has been generating sales through SEO for us.

Prepper-Store.com

Dec 12, 2024  on Shopify

Top Service! Nouhaila hat mir sehr geholfen und sich Zeit für meine Anliegen genommen. Besten Dank :)

SWIMSARA swimwear

Dec 12, 2024  on Shopify

Nouhaila was amazing she rectified all my issues very quickly, I had emailed a few times and got no where so I am delighted!!!

Rising Tide Soulpothecary

Dec 12, 2024  on Shopify

I just started using it, but Brian was wonderful when install had a bit of a hiccup. He was prompt, and helped me troubleshoot the issue. Quick responses, quick resolution. For that alone, I recommend this app.

The Forager's Daughter

Dec 12, 2024  on Shopify

Victor helped me troubleshoot when my reviews weren't showing up on mobile. It was a quick fix, and he was very helpful. The app overall seems really intuitive and pretty easy to use!

Skillard

Dec 11, 2024  on Shopify

The customer service for this app is TOP TIER. I was adding the UGC media widget and there was a feature I wanted to change the appearance of to streamline visual overwhelm. Sending Hoang a heartfelt high-five and deep gratitude for making a CSS change that added a real asset to our homepage. Start to finish in less than 9 minutes.

Page Four

Dec 11, 2024  on Shopify

The customer service support is super helpful and fast. They helped me check I had set up the app correctly and it's a very easy-to-use review process for customers!

Isaac Cider

Dec 11, 2024  on Shopify

Easy to install and got instant feed back when I needed help with one issue. They fixed it in about 10 mins! Would recommend.

Cold Showers

Dec 11, 2024  on Shopify

Great job from Andrew helping me get set up. I believe this app will be a game changer for my Shopify site!

TobyCollection

Dec 11, 2024  on Shopify

I just started using this app, and so far, I’m very impressed! The customer support team is incredibly helpful and quick to respond. A big shoutout to Ron, who did an amazing job helping me set up the page.

Balanced Bio

Dec 11, 2024  on Shopify

I had the pleasure of working with Leandro on Shopify, and I am beyond impressed with the level of customer service he provided! From the moment I reached out with my queries, Leandro was incredibly responsive, friendly, and efficient in addressing all my concerns. Highly recommend Leandro and the Judge.me team! :)

Jour de Légende

Dec 11, 2024  on Shopify

Franchement l'appli rêvée pour les e-commerçants shopify. 12x moins cher que Trustpilot et tellement plus souple... Bravo !

Yiyi Beauty

Dec 11, 2024  on Shopify

Excellent option to get and share reviews! Lots of functional widgets to show your reviews Igor help me to customize my app fast and now i get a full custom Reviews widgets on my store.

LifeItaly

Dec 11, 2024  on Shopify

Permette di avere recensioni, molto importante per condividerli con altri e aiutare i clienti a fare le scelte giuste anche per la qualità del cibo. Lifeitaly Sagl

Sandy Store ByNet

Dec 11, 2024  on Shopify

Abderrahman est une personne professionnelle et attentive. Il est réactif et attentif. Merci pour votre précieuse aide. Sandrine

Woofy Lab

Dec 10, 2024  on Shopify

Thank you Claudio for your incompetence. If you want to waste time, write to Judge support. I ask for help with something very simple, and Claudio doesn't understand everything. 20 minutes of conversation and in the end he doesn't even help me find the solution and leaves me all alone. For the price of the application, this isn't right.

JANE

Dec 10, 2024  on Shopify

I had an excellent experience with the support provided! The responses were prompt, clear, and incredibly helpful.

TheRightOne

Dec 10, 2024  on Shopify

The judge.me team is amazing. They are always super fast at responding to any question and are willing to help you make customizations so the design matches your branding.

Trailrunpets

Dec 10, 2024  on Shopify

The customer service can accurately solve the problems I'm having, and even though I'm currently using the free version, the service is still good.

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