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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,654)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Oh Yeah Gallery

Nov 19, 2025  on Shopify

Just had a 5* customer experience with Soulaimane at Judge.Me helping me install their customer review app to my Shopify website! As a website owner who doesn't do code, Soulaimane helped get the app running for in minutes - Great job thanks:) Can't wait to see how the app helps to elevate my store in the coming months!

Power Tee's.

Nov 19, 2025  on Shopify

It looks nice when its uploaded and displaying. However, it's not as user friendly when setting it up or on the collection page for that matter. Also there is no way to submit review request through text message. If you don't get the customer email it will be hard to get a review.

RyeCentral.com

Nov 19, 2025  on Shopify

Van was exceptionally patient and helpful in dealing with my request. Rather than me struggling to work out why some things were not fully functioning she took control and resolved the issues. Love the product and looking forward to my customers using it after site launch...RyeCentral

Axobotanica

Nov 19, 2025  on Shopify

Love this app. Functionality is great. SO many features. And even better is the support team if you ever need help with anything. Every chat I have had is so helpful. Totally recommend.

Bolom Treasures, Inc.

Nov 19, 2025  on Shopify

This app is really awesome. I think there should be more features to maneuver with. Overall I love this site.

Pure Hue Cosmetics LLC

Nov 19, 2025  on Shopify

Brian went above and beyond to help me fix the problem. He was patient and explained how to fix it, and after multiple trial-and-error attempts, he helped resolve the issue. This issue has been going on for months, but with Brian's help, I was able to get it fixed.

Snacky

Nov 18, 2025  on Shopify

One of the best - if not the best - review apps on Shopify. Judge.me has everything you need for e-commerce: powerful features, smooth integration, and a very user-friendly interface. But the most valuable part is their support team - incredibly friendly, fast, and always ready to help with any issue you have. (Brian is top-tier just) Highly recommended!

Nae Nae's

Nov 18, 2025  on Shopify

They are ALWAYS available when I need to make quick changes to my site or my review program. Customer Service on point

No Pain Tattoo

Nov 18, 2025  on Shopify

Pretty great review app with lots of recents updates. Really appreciate the ease of use of the app and also the support. Thanks!

Mylani

Nov 18, 2025  on Shopify

Brian was so helpful and patient to walk me through the challenges I was having. I highly recommend this app for so many reasons and the customer service is top tier

Kraina Milusi - sklep pełen radości

Nov 18, 2025  on Shopify

I had an issue with DKIM and Return-Path verification affecting email deliverability. After reporting the problem, the Judge.me team resolved it very quickly. I appreciated the prompt and professional assistance.

More Natural

Nov 18, 2025  on Shopify

I had a question and the support team helped me very quickly. We are very satisfied with the app and I can definitely recommend it.

Vapeglobalstore

Nov 18, 2025  on Shopify

Excellent plugin! We use it on multiple sites, and the support team is consistently fast and incredibly helpful.

Flower Jewellery by Shrieking Violet®

Nov 18, 2025  on Shopify

I needed help after upgrading to 'Awesome' plan getting my reviews set up google. Hakima was super helpful & resolved my issue

MemorialBenchesUK

Nov 18, 2025  on Shopify

I had an issue with my floating review widget only showing 2 stars even though my store has mostly 5-star reviews. Jess was incredibly helpful from start to finish. She walked me through each step, checked my setup, and even took the time to access my store to fix the problem directly. She explained everything clearly and got the floating widget displaying perfectly again. Super friendly, patient, and knowledgeable — amazing support! Thank you, Jess!

Zulu Foxtrot Designs LLC

Nov 18, 2025  on Shopify

So far the free option seems to be working great. A little manual work getting reviews from etsy to shopify. Also, if the product is sold out and the listing is not active, you cannot assign that review, so I am seeing if I can just add it to the store. Overall, for free this has everything I need as a micro business to get reviews listed.

Bob Tema Artiste

Nov 18, 2025  on Shopify

I've been using Judge.me for about a year, and it is pretty good from a user-implementation standpoint, and how it displays on my Shopify store. I don't think I've used all the features, such as "sales attributed to Judge.me" but I'm just trying to first get some credibility to show for visitors to my store.

Luna de Oriente

Nov 18, 2025  on Shopify

Muy bueno, y su suporte es excepcional, con toda la paciencia resolvieron cada uno de lo que queria.

Proactive Recovery

Nov 17, 2025  on Shopify

Felix from Judge.me support was amazing! He guided us to fix an issue on our homepage review carousel, where the “Read more reviews” button was just refreshing the homepage. He shared the instructions link, which we just followed to set up the necessary page, and he handled the rest. The issue is now completely fixed!

Outer Layer

Nov 17, 2025  on Shopify

Excellent reviews app with a free option and paid tiers with additional services. I've just started using the free tier as I've recently started my business and am satisfied with the Review Widget (easy to install and display in my store) and the Automated Review Requests, which are linked to my orders and sent automatically – exactly what I needed! Once my business grows I'll definitely be considered the paid tiers to access more flexibility and tools to harvest and display reviews. Thank you to Mohamed and Soulaimane for their great customer service, too!

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