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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

fan4van

Dec 08, 2024  on Shopify

Ich nutze die App nun schon länger und hatte nun ein kleines Probelm. Ich habe den Support angeschrieben und bekam sofort eine perfekte Hilfe. Mega!!! Vielen Dank!!!

2668south

Dec 08, 2024  on Shopify

amasing how fast she was . I looked at that code for 45 min. and still couldn't find it she had it done in 3 min. i told her thank you and i'm telling you thank you for her.

AngelicAlchemyHolisticHealing

Dec 08, 2024  on Shopify

Han was extremely patient and helpful in aiding me through my understanding of the backend data for reviews. She did a ver good job explaining it and also correcting some important aspects that were missing in my data. Thank you Han, I've worked with you before and you wee very helpful earlier too.

Meridian Etch

Dec 07, 2024  on Shopify

Great concept and fabulous support from Nouhaila. I had an issue and needed help and Nouhaila responded really quickly and had it fixed in no time. Very happy!

Nova Polewear

Dec 07, 2024  on Shopify

Absolutely amazing app and support team, I always got a reply within 30 mins to help verify a review or any questions I had!

Feel You

Dec 07, 2024  on Shopify

Great professionalism. They are always fast and correct. I recommend using this application. Everything is automated, but the support you get from the support is invaluable.

סבבה קידס

Dec 07, 2024  on Shopify

Great customer service! Very fast response, and all my requests were fixed right away with the generous help of Hakima, who was professional and kind. The prices are cheaper than most of the other apps I've checked, but I feel that I got everything I needed and more. Highly recommended!

Apothecary's Garden

Dec 07, 2024  on Shopify

Wonderful app. Reasonably priced, well thought out and effective. The support is fast, friendly and extremely helpful!!

AG Art Design

Dec 07, 2024  on Shopify

I would recommend this app becouse at first time, without i ask, they help set my page and they did it all, i don't, i'ts very recommended

matte porcelain design

Dec 07, 2024  on Shopify

Ron was very helpful in installing my widgets and formatting my email review requests. Just installed the app today and looking forward to how this will help improve my website. Thanks!

Nourisharvest

Dec 07, 2024  on Shopify

Andrew, just helped me set it up on my site, I have been struggling for a few days, and he did it in minutes. Thank you.

Caramel Kitchen

Dec 07, 2024  on Shopify

Andrew did a great job installing the app onto our shopify page and also made it match our color scheme. He then went above and beyond by getting rid of the wording and buttons from our old review app. Thank you!

Misfit Legacy

Dec 06, 2024  on Shopify

I had an issue with uploading my brand logo via url to my app and they responded quick with a solution. Great customer service!

SusyRDesign

Dec 06, 2024  on Shopify

Easy to understand and manage. I am so happy that i could import my reviews from an other platform. Thank you!

English Decoratives Originals

Dec 06, 2024  on Shopify

So far I have managed to work out this app with ease. Not bad for someone who is usually not very tech.

COREMIND

Dec 06, 2024  on Shopify

Han from judge me is the best. Veryyyy fast answer, very helpfull, very professionnal 10/10 Good app

Cool Beans Vanilla

Dec 06, 2024  on Shopify

Han was extremely helpful and knew exactly how to fix the problem I was having. 5/5 5 stars these people are amazing!!!

JL Break Designs

Dec 05, 2024  on Shopify

Ron was both amazingly friendly and helpful. He made a stressful situation pleasant, and I can't thank him enough. I wish all support reps were like him, it would make the world a better place. Thanks Ron! You are the best. The app so far is great! Jessie

NWA FINE ARTS

Dec 05, 2024  on Shopify

I had an excellent experience with the support team, especially Hoang. He was incredibly quick to respond to my inquiries and provided thorough, helpful answers. His efficiency and professionalism made the entire process smooth and stress-free. Highly recommend their service!

Shred Gear Concepts

Dec 05, 2024  on Shopify

I was having issues (because of my abilities) and "Jess" from customer support stepped right in and helped me set up everything. Could not be happier!

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