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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,219)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

TED MOON

Apr 25, 2024  on Shopify

A very positive experience with Jude me. If anyone is looking for a product review app, this is definitely a 5-stars or maximum number of stars for customer service even on a free plan.

Lavender Boutique Farm

Apr 25, 2024  on Shopify

Ron was simply awesome in helping set up the review app and really improved my website with his suggestions. Looking forward to great reviews from clients... Lavender boutique farm

Zari Hijabeez

Apr 25, 2024  on Shopify

Ron was very helpful, fast and clear in his answers. He solved my all questions and helped me to organize my review app. Thanks

Regal Fine Jewelry

Apr 25, 2024  on Shopify

Great app works flawlessly, customer service is amazing as answered all my question and helped with importing my reviews within minutes.

Kidzstuffonline

Apr 25, 2024  on Shopify

just downloaded the app and Ron came into Chat and helped sort out my widgets. Very helpful customer service thank you

Lazybut

Apr 25, 2024  on Shopify

Abraão from customer service has been helping me setup the widget for about 3 to 4 hours now because my theme is custom made and he keeps editing till we find the problem and i couldn't be more satisfied with this customer service! Definitely keeping the app forever! Thank you Abraão!

Forest Run Creative

Apr 25, 2024  on Shopify

The app has just been installed, all previous reviews uploaded and some simple customizations already made. So far, zero issues and looks great on the store. Cassiano from support was quick to assist with the install and I'm relieved to have a replacement for Shopify Reviews which was hit end of life- Judge.me was the perfect replacement. Thank you, forestruncreative.com

Idola

Apr 25, 2024  on Shopify

Amazing customer service. Big thanks to Gabriella who fixed my issue within 10 minutes of contacting her. 10/10

charlie&livi

Apr 25, 2024  on Shopify

Ich brauchte Unterstützung bei der Einrichtung des Bewertungstools in meinem Onlineshop. Ich habe schnelle und total nette Hilfe bekommen. Alle Änderungen wurden mir per Screenshot zugeschickt, sodass ich jeden Schritt nachvollziehen konnte. Toller Service.

Dirt Cowboy Café

Apr 25, 2024  on Shopify

So far, great. Gabriela gave me some great onboarding advice on how to best capitalize on the app to boost sales. Thanks Gabby!

Midknit Cravings Yarn Co

Apr 25, 2024  on Shopify

I was having trouble getting my widget to work properly, even after deleting my old review app. Cassiano helped me out immensely, working behind the scenes to work out the coding. He had it up and running within 5 minutes, and we appreciate it so much!

Amina AlTai

Apr 25, 2024  on Shopify

I've only just installed the app so this is not a review for the app itself but for the customer service. Let me just say that if the actual app performs half as well as Abaão on my customer care team, then you've got an outstanding platform. Our site is heavily coded so installing something is not an easy task for me - a lot of questions, a lot of uncertainty. Abraão took over and made sure that we were set in 15 minutes. Headache averted! Give 'em a raise as it's so well deserved! Thank you, Abraão!!!

Lil' Libros

Apr 25, 2024  on Shopify

downloaded this app and Cassiano from customer service was very quick to answer all my questions and help me with the installation of the app widget!

Borlino

Apr 25, 2024  on Shopify

After wasting 2 hours of my time, I deleted the app to find another one. Changing over from Product Reviews as a mandatory change from Shopify, this app was recommended. But they require their own .csv format which requires you to MANUALLY change each product link and date of review removing the TIME of the review manually and adding the LINK MANUALLY because it is different the the Product Views Export. Unless you are a new business, save yourself a nightmare.

PracticOffice

Apr 24, 2024  on Shopify

Ya son muchos años trabajando con su aplicación y sus técnicos, me atienden en mi idioma y son eficaces y amables. Cada vez que actualizo un tema me instalan los widgets y me configuran las reseñas. Tienen muy buen servicio.

APEX pro series

Apr 24, 2024  on Shopify

I had deferred moving my reviews away from Shopify Reviews, however the deadline was fast approaching so I took the plunge and made the change today. I selected the Judge.me reviews app ... and I can tell you I am 100% satisfied. Big shout out to Ron with their customer support team, he customized a few features for my Shopify store in just a few minutes. I plan on leaning more features very soon and I would full recommend Judge.me to fellow ecommerce stores!

All Around Snack Co.

Apr 24, 2024  on Shopify

Awesome app and so easy to use! Customer service helped me set it up on my website and it was a breeze. Thanks so much!

Stewarts Menswear

Apr 24, 2024  on Shopify

I am using the free version of the Judge Me app on our Shopify store. I love that Judge Me automatically forwards emails to our customers (which I have been able to customise) to remind them to write a review for the product they have purchased. We get a good result from these emails with over 50 verified reviews to date. I have found their customer service to be helpful on the few occasions I have needed to contact them.

Elizabeth Marion

Apr 24, 2024  on Shopify

Han went above and beyond to help me. highly recommend. This is the second time I had an issue and needed help and it was solved promptly.

FlowstateCoffee

Apr 24, 2024  on Shopify

Fantastic customer service! Helped me right away with all the questions I had. I'm creating a headless version of our website and their ability to show reviews on external developments is so great. Not many review platforms offer that.

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