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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,219)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Ceramedx

Apr 24, 2024  on Shopify

Easy to install and simple to use and understand functionality. I did need some support during install for our older Shopify theme. Thanh was responsive and helpful, and even provided visuals to show that the correction was made. Much appreciated, Thanh! Strongly recommend this app.

Caring Solutions Canada

Apr 24, 2024  on Shopify

We needed assistance to install Judge.me, as we have an older site with some custom code. It took over a week for someone to respond, but once they did, it seemed that they did a good job of making the necessary changes. However, part of the functionality of our product pages got broken when they changed the code, and no one responded to multiple emails for help to resolve it. The app looks ok, but the support service is lousy.

Vashon Island Coffee Dust

Apr 24, 2024  on Shopify

This was so easy to convert over from Shopify reviews to judge.me - and the one thing that I couldn't do myself, they took care of as a part of their onboarding process - HIGHLY recommended!

Ted Johnsons

Apr 24, 2024  on Shopify

Abderrahman, was calm and answered all of my questions well. He was a huge help with customization for my site. Thank you!

Suvarna

Apr 24, 2024  on Shopify

We've been using JudgeMe for a long time on a BigCommerce store and are very happy with it. We then decided to use it when Shopify sunset their Product Reviews app. Received very knowledgeable and incredibly helpful support for the install on Shopify.

Züber

Apr 24, 2024  on Shopify

App is really great. Its new interface allows you to easily access all settings. I would also like to thank Soufiane for helping me with all the design changes. The only thing missing is that you cannot edit the translations of all the texts of the application yourself. However, the support team helps in this regard.

Zayna Beauty

Apr 24, 2024  on Shopify

Simple and easy-to-use app. Customer support is helpful. However, the email template customisation could be better...with a little more options and room for customisation.

Din3dprinter.dk

Apr 24, 2024  on Shopify

Great and fast support service from Oualid. He resolved our issue within 15 minutes. Very efficient.

Bedight US

Apr 24, 2024  on Shopify

자세하게 안내를 도와주셨고 친절하게 상담을 해주셨습니다. 또 어플 세팅하는데에 많은 도움을 주셨고 편하게 만들어주셨습니다.

graceandaugust.co.nz

Apr 24, 2024  on Shopify

I am just setting this app up. Ron assisted, it thought it was awesome that someone was online to help straight away. I would give him 5 star, however, this review says rate the app and as I am still setting it up i would have to say it is very confusing and a lot of work. I have had to follow several videos and i still haven't got things sorted.

THKFISH

Apr 24, 2024  on Shopify

I encountered some minor problems, but the customer service helped me solve them smoothly. It is a great app.

Viral Finds

Apr 24, 2024  on Shopify

It just an amazing app and support is really very quick. they just solved my issue in less then 5 mints. highly recommended app for using reviews

No B.S. Skin Care

Apr 24, 2024  on Shopify

AMAZING SERVICE! Pretty much white glove. The app works nice and the pricing is really fair. By far this is the best review app.

The Dating Divas

Apr 24, 2024  on Shopify

Gabriela made the installation process a DREAM!! We are just getting started with Judge.me and so far it's been SO easy! The customer service chat help is the best!

Crystal Happenings

Apr 24, 2024  on Shopify

Loving the app so far, and the support is alwasy very prompt -Gabriela was quick and efficient with her guidance. It's a big time saver for us solopreneurs who are trying to do it all at once! Thank you

Pet Hugs

Apr 24, 2024  on Shopify

I had a great experience with Soufiane from Judge.me who expertly resolved my issue. He was quick to understand my problem and provided an effective solution promptly. I truly appreciate his help and professionalism. Highly recommended!

DAVERRI FASHIONS

Apr 24, 2024  on Shopify

We had a problem with our theme not integrating with the reviews. Customer support is fantastic. They jumped right in to answer all questions and assist with setup. They are a very responsive team to work with and very helpful.

GionnaXAlexia

Apr 24, 2024  on Shopify

This app is so amazing!!! This is my first time using a product reviews app and the customer service is out of this world. I couldn't ask for a better app. The app is very easy to use and the instructions are very clear and easy to follow. I would recommend this app to anyone who is looking to add product reviews to their website. This app is a 10/10 for me. Thank you so much for your time!!!

cavegirlmine

Apr 24, 2024  on Shopify

Great customer service. And he is very nice and help to to match the colors of our web site. Thank you. Must have this app.

Industries™

Apr 24, 2024  on Shopify

El servicio a cliente de la apliación es de otro mundo, realmente muy amables y te ayudan con cualquier duda, incluso te ofrecen recomendaciones de como mejorar tu tienda! lo mejores

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