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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,219)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Independent Gyal 2.0

Apr 28, 2024  on Shopify

Ron m'a supper bien aidé, il a confirmer mes avis et la couleurs afin que je puisse installer correctement l'application sur ma boutique en ligne. Merci RON !

Effedì Boutique

Apr 28, 2024  on Shopify

Utilizzavo quest'app da anni con tantissimi e-commerce. Dopo vari aggiornamenti e un anno che non svolgo commercio online, sono tornato e l'ho nuovamente scaricata per il potenziale che AVEVA. Ora è tutto a pagamento, dal loro logo nell'email (di richiesta recensioni) fino al comando più basilare, come il titolo di un email. Poi le funzioni sono diminuite, non è più possibile inserire recensioni dalla home, un cliente che acquista 10 pezzi, non può e non vorrà mai inserire 10 recensioni, a meno che non sia un amico! Questo va a discapito nostro, proprietari di negozi online. Contattato più volte l'assistenza, in 3 persone non hanno potuto effettuare nessuna modifica perché l'app funziona solamente così, quindi la utilizzi o la disinstalli. Ho optato per la seconda.

Gentle Nudges

Apr 28, 2024  on Shopify

I'm brand new to JudgeMe, so still getting used to the platform, but what I can say is that I'm blown away by the customer service so far. It's so refreshing to have help in real time. There has ALWAYS been someone who answers my questions right away. No crazy AI bots trying to act human or an autoresponder reply saying how important my questions and business are and they'll get back to me in 3 business days. So grateful for an app that actually has old-school customer support.

BigHappyPlace.com

Apr 28, 2024  on Shopify

Gabriel provided swift and efficient assistance, addressing my inquiries with professionalism. Their dedication to excellent customer service was evident, making the experience seamless and pleasant.

Harram Store

Apr 28, 2024  on Shopify

Very cooperative! Specially Thanks to customer support services ( Nouh aila) she helped me a lot to enabling and coding!

Lurvie

Apr 28, 2024  on Shopify

this review app is the best one I've tried. the UI is great, the customer service is great and the overall customization thay offer is very good. would highly recommend!

Melora

Apr 28, 2024  on Shopify

Great app for reviews. We would like to appreciate their support team, specially "Fatima" for helping us with installation and integration.

Inkuto

Apr 28, 2024  on Shopify

Great service from the start! Issue with visibility was dealt with almost instantly by customer service and everything resolved. Very happy thus far!

ohhunt

Apr 28, 2024  on Shopify

We have been using it for a couple of years now and every time we have had a problem it has been resolved in a timely manner, thank you!

Shelfie Shoppe

Apr 28, 2024  on Shopify

This app was recommended by a coaching group I belong to, Social Sales Girls. The price for the services and support is the best, and that has already been clear to me just in onboarding the app. I'm THRILLED!!! I was a bit confused (my fault, old code was goofing me up), and a customer support person just popped on the screen, solved all of my problems, and was kind and efficient! Like magic!

Petjoyoutlet

Apr 28, 2024  on Shopify

"Han was incredibly helpful and patient during my recent interaction. Despite the complexity of my questions, she dedicated her time and expertise to assist me promptly. I truly appreciate her exceptional support!"

Kitiiinn Blessings

Apr 27, 2024  on Shopify

As soon as I installed it, Han was able to help me do it seamlessly as well as navigating me through adding my logo in. Already love the way it looks on my website and cannot wait to continue using all the features! Cant believe I was not using this sooner.

Creators Journey

Apr 27, 2024  on Shopify

Han from their customer support team was very helpful in getting the app setup in our store. Love all of the additional functionality that comes for free with this app!

Mick's Art Goods

Apr 27, 2024  on Shopify

Good app and responsive help, however the display of the reviews is not very customizable at all, and in my opinion it looks quite bulky at the bottom of a product page.

Ergorangement

Apr 27, 2024  on Shopify

super application! very easy to use and the custom service is really good. They reply super fast and are really helpful

Lunaroma Aromatic Apothecary

Apr 27, 2024  on Shopify

Just set up the App so not sure yet how it will work for us, but the customer service was great. They helped us every step of the way to make it easier to customize. Looking forward to seeing how our customers engage with it.

ROCK AND TUMBLE

Apr 27, 2024  on Shopify

We're using the basic plan for judge.me and it's very straightforward and easy to use. When we had a minor issue with importing, customer support replied to me within minutes and solved my problem. I'm very satisfied so far - so much so, we'll be considering upgrading to the higher plan. Thumbs up.

Deelightful Candles

Apr 27, 2024  on Shopify

Han was a huge help with the app. She was able to help me upload my old reviews and explained a few things about the app. She was AMAZING!

Gear Zone

Apr 26, 2024  on Shopify

The help I received by Hoang with setting up the app on my shopify store was brilliant and so efficient. Could not be happier.

Charles' Custom Creations

Apr 26, 2024  on Shopify

Very fast customer service. I really loved the contact after I installed this app. "Can I make it easy for you" was a great ask.

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