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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,219)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

INACHAR

Apr 24, 2024  on Shopify

Quite an intuitive app with a lot of flexibility. Lets not forget their customer care is fabulous and patient. Highly recommend to stores of any size!

Triple Bristle

Apr 23, 2024  on Shopify

Super helpful and responsive support. We've been using this app for years. The free plan is great but the *awesome* plan is awesome.

For Real Organics

Apr 23, 2024  on Shopify

Very easy to navigate. Live help was very useful. Abraão & Ron, were very nice and efficient.

Simpson & Vail

Apr 23, 2024  on Shopify

I'm new to this app and had a technical question for a feature I did not want to show up on our website. I couldn'y figure it out so I did the live chat with Abraao. Super helpful! The problem is resolved and we're going live tomorrow with this app. Great customer service!

Mika creations

Apr 23, 2024  on Shopify

100% highly recommended. Support Team is always on time in helping and never failed to deliver as expected.

Optipeak

Apr 23, 2024  on Shopify

Ho avuto un grosso problema , di vitale importanza per il mio store, Victor ha risolto il problema in pochi secondi,è stato subito disponibile ed efficente. Davvero TOP

SmashHarry Store

Apr 23, 2024  on Shopify

Answered my question :) Even though I'm currently on the free plan, It's good to know that they are always available to help out on the chat messenger. I'll be subscribing soon :)

Shop Home Max

Apr 23, 2024  on Shopify

O Judge.me é essencial para qualquer loja online! Com este aplicativo, colete avaliações e classificações de produtos para construir confiança com seus clientes.

Scent Lodge

Apr 23, 2024  on Shopify

I have used Judge.me reviews on two sites that I have built. The app works as expected and the customer service staff are very responsive in helping you achieve the look you want for your store. I appreciate their assistance. Great app, highly recommend.

screamstore

Apr 23, 2024  on Shopify

Amazing support, great app. I can only recommend this, even in free plan they are willing to help. I can only rate highest...

Dyad Candle

Apr 23, 2024  on Shopify

I had to get a new review app and Judge.me came highly recommended by others and now I can see why. The free version is great, has more features then Shopify did and the customer service is incredible. I had trouble adding code for one of the widget, I emailed the developers and they fixed it for me within 24 hours. Amazing!

Pink Dolphin Dezigns

Apr 23, 2024  on Shopify

Ron was very kind and helpful! I am so new, and I really appreciated his help! I would recommend judge.me to everyone!

Satsuma Swimwear

Apr 23, 2024  on Shopify

Very helpful and patient with me. Helped to set up the app and add my previous reviews. Thanks so much!

herbishh.com

Apr 23, 2024  on Shopify

Judge.me has great service. Victor helped me with not only setting up my account but also resolved errors we faced in very short time. Customization service it top-notched. Highly Recommended.

Super Deodorant

Apr 23, 2024  on Shopify

This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you. There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem. While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.

YUCO MX

Apr 23, 2024  on Shopify

The App is excellent, but I'm extremely amazed by the quality, friendliness and care the support have for their users. Victor answered absolutely everything and even helped me out install the code since I have little to no knowledge on programming. Judgeme just surpasses my expectations!

Zen Pod Recovery

Apr 23, 2024  on Shopify

Judge.me Reviews app has been a game-changer for my Shopify store. Its simplicity in collecting and showcasing customer feedback is remarkable. The customization options allowed me to seamlessly integrate it into my store's design. Most importantly, the social proof it provides has significantly boosted customer confidence and, consequently, my sales. Five stars, highly recommended!

Anthology Puzzles UK

Apr 23, 2024  on Shopify

Easy to set up with a whole lot of options, plus the team responded within minutes to help with a small custom request at no extra cost.

etienneortega.com

Apr 23, 2024  on Shopify

This is a great app for reviews on your Shopify Store and the Judge.me customer support is top notch as well!

Holy Pots

Apr 23, 2024  on Shopify

How can their application be completely free with so many features to offer? I couldn't find better apps than this, given their outstanding customer support. I appreciate how responsive Fatima is to any concerns you may have. I look forward to trying their paid plans for more unlocked features once I start making sales.

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