Joy is helping building loyalty for our brand. I'm currently using the free version, and still it's super complete and customizable. I contacted the customer service twice, and both times they were super friendly and helpful! I 100% recommend this app, and look further to try the full version.

Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.

Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

Merci pour l'aide immédiate trouvée auprès de Hana via le chatter. L'application répond pour le moment à mes besoins : programme de fidélité : récompenses + parrainage. Gratuite (je démarre mon activité doucement) + en français ;)

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

I was really excited to start my journey with Joy app. But when I installed the app it was promoting all over to contact their friendly support to get help for installing the app. But unfortunately the support was useless. The person was not engaging and responding after 5-10 minutes between each short answer. And in the end he said he will be back and did not return with an answer for a simple question. I'm so sad for this. I will update this review when I hopefully get the right support that they promise in the ads.

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app. Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!

Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!

Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry

I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically

great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)