Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
icecreamsource
Dec 29, 2024
on
Shopify
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
Stein-Insel
Dec 29, 2024
on
Shopify
Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!
EFNE
Dec 29, 2024
on
Shopify
Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.
DK-SILKSILKY
Dec 28, 2024
on
Shopify
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional
Opal Lily
Dec 27, 2024
on
Shopify
The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!
THE EUPHORIKA
Dec 25, 2024
on
Shopify
Had great experience so far. Seems to have great features in free plan compared to other loyalty apps. Great support from Audrey and Andrew.
Think Batik
Dec 23, 2024
on
Shopify
Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far
Sublimation Blanks UK
Dec 22, 2024
on
Shopify
Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had.
Thank you!
veloToze
Dec 22, 2024
on
Shopify
Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.
BYSIX
Dec 21, 2024
on
Shopify
Quel plaisir de découvrir cette application et sa simplicité de mise en place. L'équipe du support a été très réactive pour nous aider à configurer notre programme de fidélité. De plus, l'outil d'importation permet de migrer très facilement. Je commande totalement.
Great Land Bracelets
Dec 21, 2024
on
Shopify
I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
ellashaarshop.de
Dec 20, 2024
on
Shopify
Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!
Macky's Pet Care
Dec 20, 2024
on
Shopify
Great app for loyalty points. A lot of features and the free version offers more than enough possibilities to see if it fits your store.
Their customer support is fast and always happy to help.
Today I received some help from Hana with upgrading our limit on transactions.
Within 5 minutes it was solved and Hana even took the time to check up on our settings to see if its all set up properly. Thanks Hana!
Casekis
Dec 19, 2024
on
Shopify
The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!
Shayna Gibbons Keeley Boutique
Dec 18, 2024
on
Shopify
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Robocraze
Dec 18, 2024
on
Shopify
Hello Team,
I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?
Looking forward to hearing your response on this.
Update- The case was promptly looked into and resolved. Thank you
Fiestas by Nana, LLC
Dec 17, 2024
on
Shopify
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
La Natura Casa
Dec 17, 2024
on
Shopify
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Cover Home
Dec 16, 2024
on
Shopify
SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs