Just getting set up. The instructions for setting up everything are great and the support from the wonderful folks at Avada has be excellent!

Switching to Joy from our previous app was an easy and seamless process. The support team has been incredibly helpful and responsive throughout the entire transition. We’re very happy with the experience so far!

Unreal customer support from Hana, super friendly, efficient, and uses her initiative to help you set up and get the most out of the app

I've been using Joy on several stores, and it's by far the best app for what it does. The customer service is outstanding! If you're hesitating, just give it a try—you'll see for yourself. Thank you, Joy! (Special thanks to Hana for the amazing support.)

Amazing app! The support is extremely helpful and responsive. Every time I asked a question, they were right on top of it. The features offered in the free and lower paying plan is just what you need to get going. You can definitely scale up with this app as well. It is truly worth the investment.

Audrey is great, i have a range of their apps and she assisted me in all of them, great support from the Avada team, thank you

Amazing service. Sonny was brilliant and honestly deserves some credit. As a business owner I would want to know if one of my employees treated my customers the way I was helped by Sonny! Brilliant app and worth every penny!

Good functionality even on the free version. The customer service and tech support is very good. Abby was really helpful and managed to sort out the issue in a timely manner.

Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.

I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.

Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.

Super application, facile à utiliser avec une prise en main rapide. Un support également très réactif, merci à Sonny pour son aide !

Looks good so far. Customer service is on point and fast. Looking forward to growing my brand with this app. Jade was helpful

Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!

Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.

The customer service is outstanding, they respond quickly and fixed my problem quick as well. I spoke to Hana and she was nice and solved my problem quickly. Definitely recommend.

⭐️⭐️⭐️⭐️⭐️ Service au top ! Un grand merci à Abby et Anivia pour leur aide rapide et efficace ! Mon problème a été réglé exactement comme je le voulais. Support réactif et professionnel, je recommande à 100 % ! ✨

We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.

Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.