Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Audrey was amazingly helpful with helping me migrate to this app, the set up was easy, intuitive and was able to integrate with all my other apps
Magnate Beauty
Jan 08, 2025
on
Shopify
I had a great experience. I asked for help adding the reward icon to the website and my request was fulfilled. Thank you Prakash!
Le Cottage Bohème
Jan 07, 2025
on
Shopify
HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND.
La Casa by Importante
Jan 07, 2025
on
Shopify
Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries.
Roseindigo
Jan 06, 2025
on
Shopify
I had a great help from the support within the app, they help me integrate the app in my shop Abby helped me very quickly and efficiently .
Jodaro.com
Jan 01, 2025
on
Shopify
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"
Let me know if you'd like any edits!
Midnight Reign
Jan 01, 2025
on
Shopify
I am actually very surprised with the swift attention and care to my issues and requests I had regarding custom coding preferences to match the aesthetic of my website. Sonny was very attentive and helpful in helping me on customizing my referral page. I am very impressed with the customer service.
This little boutique
Dec 29, 2024
on
Shopify
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
icecreamsource
Dec 29, 2024
on
Shopify
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
Stein-Insel
Dec 29, 2024
on
Shopify
Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!
EFNE
Dec 29, 2024
on
Shopify
Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.
DK-SILKSILKY
Dec 28, 2024
on
Shopify
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional
Opal Lily
Dec 27, 2024
on
Shopify
The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!
THE EUPHORIKA
Dec 25, 2024
on
Shopify
Had great experience so far. Seems to have great features in free plan compared to other loyalty apps. Great support from Audrey and Andrew.
Think Batik
Dec 23, 2024
on
Shopify
Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far
Sublimation Blanks UK
Dec 22, 2024
on
Shopify
Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had.
Thank you!
veloToze
Dec 22, 2024
on
Shopify
Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.
BYSIX
Dec 21, 2024
on
Shopify
Quel plaisir de découvrir cette application et sa simplicité de mise en place. L'équipe du support a été très réactive pour nous aider à configurer notre programme de fidélité. De plus, l'outil d'importation permet de migrer très facilement. Je commande totalement.
Great Land Bracelets
Dec 21, 2024
on
Shopify
I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
ellashaarshop.de
Dec 20, 2024
on
Shopify
Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!