this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work

joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!

We run a fashion retail business and recently started using Joy Loyalty to manage our membership rewards and points. The setup process is very straightforward with step-by-step guidance, which makes it easy to get started. Special thanks to Sonny for the great support — the customer service team is always available, very responsive, and helpful. Overall, a really good experience, and I’d recommend this app to other merchants looking to build a loyalty program!

I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.

Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.

The Joy: Loyalty Program & Rewards app is just what we needed at The Dock Drop! This gives us the ability to customize our rewards program, and we were able to build it out just as we had designed. The support that we received during setup was amazing and we look forward to a long and successful partnership as we continue to offer our exciting rewards program! We recommend this app to any business that is trying to implement a customer rewards program!

Their team are good and very supportive in finding and fixing out errors hana helped me a lot thanks hana i really love your support i recomend this app for loyalty if your are building your shopify store

The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. 
Mais do que super indico.

Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar

Asked the chat how to do something, he said i needed to buy the pro plan to do it, so i purchase the pro plan then the next person that joined the chat said i can't do it and i need to pay 10x more! NO NO NO! lost a customer.

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!

The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness. Thank you very much, Sonny!

So far this app has been relatively easy to understand and set up for our business. More importantly any questions we have have been handle quickly, efficiently and friendly Thanks to Hana & Audrey.

Hana du support a été super efficace. Elle m'a installé le programme. J'ai juste à fignoler le programme. C'est parfait. Merci beaucoup

We’ve had an excellent experience with the Joy loyalty app. It’s quick to install, easy to use, and backed by outstanding customer service — fast, clear, and always helpful. A smooth setup and reliable support make this app a great choice for any loyalty program.

We are under the Free Trial currently, and we had a few questions. We contacted customer support, and Hana was amazing. They answered all our questions quickly and provided screenshots to help guide us through our questions. So far, we are liking what we see from Joy and we are considering signing on for it!