The support of the app is very fast and efficient. I got a query solved from Hana. it was quick and very helpful.

jsut downlouded the app and i didnt realy know anything about it but this employee Audrey helped me so much so yeah iyts a great app and also shows more trust to your website vistors

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!

We have been really pleased with the many options this app gives. The support has also been really great and the installation has been seemless.

Hanna has been a great help with the setup. Looking forward to the good things to come with this app.

Have had a great experience with the app so far, huge shoutout to Elle and Sonny specifically who have provided amazing customer service and have been able to assist me with a number of questions and concerns I've had. The app itself is really quite good and we've been enjoying our trial of the Professional plan at this stage. But even the Free plan has some very generous features most other apps would expect you to pay for.

so far so good. Easy set up yet the end customer gets a detailed well thought of program. Had a few questions and Hana assisted me through them all. She was quick to reply and very helpful.

Il Supporto è eccellente, rispondono immediatamente e fanno di tutto per fornire le risposte che cerchi. Hanno una knowledge base da consultare, che non è una cosa da poco, non tutti i distributori di app la forniscono. L'app si integra con Shopify POS, che è quello di cui avevamo bisogno per avere una anagrafica clienti omnichannel. Insomma, fino ad ora, meritano 5 stelle.

I had a few setup questions and issues and contacted support where Hana was very helpful and solved my problems asap

Great app! Works smoothly and the support is excellent. Sonny from customer service was super helpful and quick to assist.

We're thrilled with this loyalty app! Integration with our Shopify store was quick and seamless. I especially want to highlight the outstanding customer support – Audrey was incredibly helpful, friendly, and patient with all our questions. Thanks to her guidance, we were able to unlock the full potential of the app. Our customers love the rewards program, and we've already seen a noticeable boost in customer retention, and it is highly recommended!

I'm thrilled to have discovered Joy Rewards & Loyalty Program after being underwhelmed for a long time with Loyalty Lion. Joy Rewards is so easy to install and use and it looks clean and inviting. And truly amazing is the completely supportive Support! Actual people (!) who know what they're doing and give excellent advice. And they're available all the time! Thank you Jasmine and Doris, I'm very grateful for your advice and guidance in setting up Joy Rewards.

Très bon système, je le teste depuis peu, il est pratique et rapide à prendre en main. Le système de chat intégré est efficace. Hana a répondu très vite à mes questions.

Prakash was very helpful. He immediately responded to a question that I has and helped me to fix a problem on my website. Thank you! Great app.

I can't say enough good things about the customer service. Their responsiveness was a game-changer, and they didn't just give surface-level answers – they were incredibly thorough. A huge shoutout to Jasmine, who went way out of her way with extra advice that directly contributed to a smooth program launch. That level of support is rare, thank you Jasmine!

Nice app. still checking its feature but its worth to use. ms. Audrey helped me to resolved setup issues.

Very easy to use with a lot of customisation available. We have found benefit to our business. Great support from both Jasmine and Jade

Amazing support from the customer service team, super responsive and helpful with customising the app to fit with our website

Have been so helpful with an issue I had (my fault, no them) and they helped resolve it so quick. Highly recommend Audrey and Raymond for their customer service.

Sonny heeft me super goed geholpen en is heel erg snel met alles hij draait er niet om heen al met al top!