Hana was great!! got me all set up and everything woking. looking forward to trying the app now :) 10/10

As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)

thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!

Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use. And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!

I'm very happy with the Joy App so far, I could customise it to suit my brand which I love. Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before. I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.

We recently started using the Joy loyalty app for our business, and the experience has been fantastic! The app is incredibly user-friendly, making it easy for our customers to engage with our loyalty program, track their rewards, and stay connected with us. Since implementing Joy, we've seen a noticeable increase in customer retention and overall satisfaction. A special shoutout to Hana, who was instrumental in helping us set up the app. She was not only knowledgeable but also extremely patient and responsive throughout the entire process. Hana made sure everything was tailored to meet our needs, and her support has been invaluable. If you’re looking for a reliable loyalty app with exceptional customer service, I highly recommend Joy!

We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!

Support team and Dev Team are very helpful! Especially Sonny, Jade, Audrey many other members from support team. Thank you! One of the the easiest add-on apps that we have used.

I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise). The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!

I have yet to utilize this app to it's full capabilities but the support upon setup was completely handled for me by Hana. She did a great job walking me through the process and performing most of the setup tasks herself. This app has a lot of clever features that I am excited to add to our new site.

Technical support and customer service at Joy are great - quick response time and friendly staff! Sonny helped me to manage the widgets and theme settings quickly! We are happy to have chosen Joy!

I love the service this app is providing as well as the customer service. The staff of them are so good. I got a staff member named Audrey, who helped me out in all thing setting up program, designing it, instructing me! they are too good,

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)

비용이 합리적이며 제가 찾던 기능이 모두 있는 유일한 서비스였습니다. 이제 세팅해서 잘 모르겠지만 좀 더 써보고 리뷰를 남기고자 합니다. Thanks to Emily.

Excellent support on all 3 of the apps from this company, chat is very fast and the apps excellent value! Allowing cooperation within the admin has been very fast and professional, Nolan one of the support guys took little more than 2 hours to implement an edit to our theme once we asked him.

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA. DEEPA