Jotform AI Chatbot & Live Chat

Develop by Jotform

$39-$129

/ Month

Free plan available

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly."

Shopify integration

Personalized assistance

Ai-powered chatbots

Custom workflows

Omnichannel support

Instant responses

Smart automation

Real-time assistance

24-7 customer support

About Jotform AI Chatbot & Live Chat

Launched Apr 15, 2025

Built by Jotform

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Description

AI chatbot & 24-7 live chat to improve customer service efficiency and conversion

Provide 24-7 customer support with AI-powered chatbots, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically to your store's data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

AI chatbots provide real-time, personalized assistance on products and policies.
Shopify integration keeps product and order details updated — no coding needed.
Smart automation handles inquiries, guides purchases, and recommends products.
Omnichannel support manages chat, web, and phone with human-like AI responses.
Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

Pros

24/7 customer support with AI-powered chatbots.
Instant, accurate responses for common queries like orders, shipping, and product details.
Automation of inquiries enhances efficiency and customer satisfaction.
Chatbot improves its responses based on customer interactions.
Ability to test and fine-tune the chatbot for optimal performance before going live.
Provides real-time, personalized assistance on products and policies.
Integration with Shopify for updated product and order details without the need for coding.
Smart automation guides purchases and recommends products.
Omnichannel support with human-like AI responses, managing chat, web, and phone.
Custom workflows integrate with tools like Google Calendar and Slack for increased efficiency.

Cons

Initial setup and training may require time for optimal chatbot performance.
Dependence on AI may not cover complex or nuanced customer queries effectively.
Over-reliance on automation might reduce the human touch in customer interactions.