Shopify Helpdesk software apps

Customer Service Helpdesk App

$49-$199 / Month

6.9

31 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat

Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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SJ Customer Support App

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A simple and effective customer support helpdesk software

Task automation

Team collaboration

Canned responses

Unified inbox

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

7.8

1 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback

Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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Customer Service Helpdesk App

$49-$199 / Month

6.9

31 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat

Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

Try for Free

Contlo ‑ Marketing & Helpdesk

7.5

69 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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NS Live Chat, Inbox & Helpdesk

$5.99-$34.99 / Month

7.9

93 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk.

Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Replydesk Helpdesk and CRM

$39-$199 / Month

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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.

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Ai-powered responses

Centralized interaction management

12+ integrations

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Chatlake: Live Chat & Helpdesk

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Live Chat & Multi-channel HelpDesk with CRM features

Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

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Kim: Customer Support HelpDesk

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AI Helpdesk with Customer Support Experts for growing brands Show more

Kim: Customer Support HelpDesk is an all-in-one platform designed to streamline the process of handling customer inquiries for growing brands. By integrating with multiple communication channels like Email, Chat, Messenger, and Instagram, Kim ensures that businesses can efficiently manage customer interactions without exceeding their budget. The platform leverages AI technology to assist users in drafting quick and accurate responses, reducing response time significantly. Additionally, Kim provides seamless access to vital information related to Shopify, subscriptions, and customer data, allowing support teams to deliver personalized assistance. To maintain a consistent brand voice, the app includes features for monitoring the quality of customer conversations. With Kim, brands can enhance their customer support experience, ensuring satisfaction and loyalty.

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Multi-channel inquiries

Ai response drafting

Shopify data access

Quality monitoring

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Corner FAQ Page & Help Center

$5.99-$11.99 / Month

7.9

143 Reviews

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FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.

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Easy setup

Translation support

Fully customizable

Drag & drop

Rich text editor

Product-specific faqs

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WhatsApp Chat & Abandoned Cart

$249.99-$499.99 / Month

7.9

260 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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