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Aigento ‑ AI Helpdesk Solution logo

Aigento ‑ AI Helpdesk Solution

Develop by Dash Labs SIA

$29-$79

/ Month
7 Days Free Trial

"Unified AI Helpdesk: Streamline Support, Enhance Efficiency, Maintain Control."

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About Aigento ‑ AI Helpdesk Solution

Launched Aug 21, 2026

Categories

Helpdesk

Built by Dash Labs SIA

Address

Rīga, Krišjāņa Valdemāra iela 24 - 5, Riga, LV-1010, LV

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Description

AI helpdesk that drafts replies from your store data — your team approves before anything sends.

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies.

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies. more
  • Unified inbox for email, chat, and contact forms — with live Shopify context
  • AI triage and grounded drafts from your knowledge base and order history
  • Approve every send, or auto-send per workflow with confidence gates
  • Visual automations with honest dry-runs: reads execute, sends stay gated
  • Smart knowledge base flags gaps, contradictions, and stale articles

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