Shopify Helpdesk inbox apps 2025

Chatway Live Chat & WhatsApp

$15 / Month

9

349 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Spark Tools for Inbox

$5 / Month

9.1

2 Reviews

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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

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ChatBot AI Assistant For INBOX

$1.99 / Month

9

2 Reviews

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Affordable AI chatbots for seamless inbox integration with OpenAI API. Show more

ChatBot AI Assistant For INBOX is an innovative AI solution designed for seamless integration with your site's inbox. This cost-effective app utilizes the OpenAI platform, allowing users to leverage their own OpenAI API keys for a customizable experience. With this app, users can effortlessly create and manage AI-powered chatbots that engage customers through Chatbox and Inbox. Security is a top priority, as API keys and Assistant IDs are securely stored in the Developers > Secret Keys section, safeguarding sensitive information. One of the standout features of this app is its flexibility, offering unlimited usage without the restrictions of monthly message limits imposed by other third-party solutions. This makes it an ideal choice for businesses seeking a scalable and affordable AI assistant option.

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Seamless inbox integration

Customizable ai assistant

Unlimited ai usage

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Chatway Live Chat & WhatsApp

$15 / Month

9

349 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Keeping ‑ Helpdesk for Gmail

$30-$48 / Month

8.2

3 Reviews

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The customer support helpdesk that integrates with Gmail

Advanced reporting

Support ticketing

Gmail integration

Team sync

Order information

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Contlo ‑ Marketing & Helpdesk

7.3

74 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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NS AI Chatbot, Helpdesk & FAQs

$5.99-$34.99 / Month

7.3

96 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Replydesk Helpdesk and CRM

$39-$199 / Month

8.2

11 Reviews

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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.

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Ai-powered responses

Centralized interaction management

12+ integrations

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Chatlake: Live Chat & Helpdesk

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Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

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Commslayer ‑ Helpdesk

9.2

27 Reviews

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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.

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Ai-drafted replies

Real-time access

Auto-moderation

Macros automations

Advanced role management

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Kim: AI Helpdesk & live chat

9.1

3 Reviews

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AI Helpdesk with Customer Support Experts for growing brands Show more

Kim: Customer Support HelpDesk is an all-in-one platform designed to streamline the process of handling customer inquiries for growing brands. By integrating with multiple communication channels like Email, Chat, Messenger, and Instagram, Kim ensures that businesses can efficiently manage customer interactions without exceeding their budget. The platform leverages AI technology to assist users in drafting quick and accurate responses, reducing response time significantly. Additionally, Kim provides seamless access to vital information related to Shopify, subscriptions, and customer data, allowing support teams to deliver personalized assistance. To maintain a consistent brand voice, the app includes features for monitoring the quality of customer conversations. With Kim, brands can enhance their customer support experience, ensuring satisfaction and loyalty.

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Multi-channel inquiries

Ai response drafting

Shopify data access

Quality monitoring

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File Upload To Inbox

$9-$24 / Month

8

14 Reviews

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Accept file uploads with orders, directly to your Dropbox Show more

File Upload To Inbox is a versatile app designed for businesses that sell custom products, like personalized t-shirts, allowing customers to easily upload files with their orders. Whether it's custom images, logos for engraving, or personalized signs, this app supports an unlimited number of file uploads, making it seamless for customers to provide the necessary files for their customizations. Compatible with a variety of file types, including images, videos, ZIP, PDF, Excel, and Word documents, the app handles files up to 3 GB, ensuring flexibility and ease of use for diverse customer needs. All files are directly stored in your Dropbox account, providing secure, cloud-based access that persists even if the app is removed. File Upload To Inbox works smoothly across all platforms, including mobile, tablet, and desktop devices, with full support for Windows, Android, and Mac systems. Additionally, Dropbox Business integration allows your entire team to easily access customer-uploaded files, streamlining the customization process and enhancing collaboration.

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Unlimited file uploads

Supports all file types

Mobile and desktop compatible

Dropbox integration

3 gb file size

Dropbox business support

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Ablestar Email Reports

$14.99-$49.99 / Month

9.1

8 Reviews

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Keep track of your store from your inbox Show more

Ablestar Email Reports is an intuitive application designed to streamline the process of generating and delivering comprehensive email reports for e-commerce businesses. It seamlessly integrates with platforms like Shopify to provide merchants with vital insights into their store's performance directly in their inbox. Users can customize reports to include key metrics such as sales data, inventory levels, and order summaries, ensuring that they stay informed without having to manually extract and analyze data. The app's user-friendly interface allows for easy setup and scheduling, enabling reports to be sent at regular intervals or on-demand according to user preferences. With a focus on enhancing productivity and decision-making, Ablestar Email Reports saves time and effort by automating report generation, allowing business owners to concentrate on growth strategies.

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Automated reports

Sales insights

Custom schedules

Supermoon: AI Customer Support

$19-$299 / Month

8.2

9 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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Interactify

$49-$949 / Month

8.2

3 Reviews

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Let customers shop directly from their inbox. Show more

Interactify is a dynamic application designed to revolutionize social engagement and communication. It serves as an interactive hub where users can connect, share, and engage effortlessly across a variety of platforms. With its intuitive interface, Interactify enables seamless integration of social media accounts, allowing for streamlined management and interaction in one centralized location. The app boasts a suite of innovative features including customizable engagement widgets and real-time analytics, empowering users to track and optimize their communication strategies. Additionally, Interactify offers personalized content recommendations and collaborative tools, enhancing user experience and fostering a vibrant online community. Ideal for influencers, marketers, and everyday users, the app is engineered to amplify online presence and facilitate meaningful connections in the digital age. With security and privacy as top priorities, Interactify ensures a safe and user-friendly environment for all.

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In-email shopping

Shoppable emails

Interactive emails

Email product catalog

Purchase from email

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AI Live Chat & Email, Helpdesk

$20-$119 / Month

(1/5)

1 Reviews

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Streamlined AI chats: support, CRM, marketing, automation—all in one app.

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Corner FAQ Page & Help Center

$5.99-$11.99 / Month

8

143 Reviews

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FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.

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Easy setup

Translation support

Fully customizable

Drag & drop

Rich text editor

Product-specific faqs

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BiteSpeed ‑ Whatsapp Marketing

$249.99-$349.99 / Month

(4.9/5)

264 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Shopify Helpdesk inbox apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Chatway Live Chat & WhatsApp

Spark Tools for Inbox

ChatBot AI Assistant For INBOX

Chatway Live Chat & WhatsApp

Keeping ‑ Helpdesk for Gmail

Contlo ‑ Marketing & Helpdesk

3Dsellers ‑ CRM & Helpdesk

NS AI Chatbot, Helpdesk & FAQs

Replydesk Helpdesk and CRM

Chatlake: Live Chat & Helpdesk

Commslayer ‑ Helpdesk

Kim: AI Helpdesk & live chat

File Upload To Inbox

HeloRobo : WhatsApp & LiveChat

Ablestar Email Reports

Supermoon: AI Customer Support

Interactify

AI Live Chat & Email, Helpdesk

Corner FAQ Page & Help Center

BiteSpeed ‑ Whatsapp Marketing