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ReplyFront AI Chat & Helpdesk logo

ReplyFront AI Chat & Helpdesk

Develop by Shopify

$14-$149

/ Month
Free plan available

"Streamlined AI chat for improved Shopify customer support and efficiency."

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About ReplyFront AI Chat & Helpdesk

Launched May 22, 2026

Categories

Chat

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI chat and helpdesk for your stores. Automate support and answer customers faster from one inbox

ReplyFront helps Shopify merchants manage customer conversations from one place. The app combines AI chat, live chat, and a helpdesk inbox so stores can answer questions faster and reduce manual support work. Merchants can use ReplyFront to respond to product questions, order questions, FAQs, and common support requests. When the AI cannot handle a conversation, the customer can be passed to a human team member. ReplyFront is designed for stores that want to improve customer support.

ReplyFront helps Shopify merchants manage customer conversations from one place. The app combines AI chat, live chat, and a helpdesk inbox so stores can answer questions faster and reduce manual support work. Merchants can use ReplyFront to respond to product questions, order questions, FAQs, and common support requests. When the AI cannot handle a conversation, the customer can be passed to a human team member. ReplyFront is designed for stores that want to improve customer support. more
  • AI chat replies to common customer questions automatically.
  • Live chat inbox lets your team take over conversations.
  • Order, product, shipping and return questions can be handled faster.
  • Custom chat widget can match your store branding.
  • Human handoff keeps complex support requests with your team.

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