Aiva: AI Inbox Assistant

Name: Aiva: AI Inbox Assistant Introduction Video
Uploaded: 2026-01-23T22:36:06Z
Duration: 1 min 33 s
Description: Streamline communications with AI-driven, unified inbox for Shopify store management.

Develop by Shopify

$35-$239

/ Month

7 Days Free Trial

Streamline communications with AI-driven, unified inbox for Shopify store management.

About Aiva: AI Inbox Assistant

Launched Jan 22, 2026

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Introduction Video

Description

One AI-powered inbox for all customer messages. Respond faster using your store's context.

Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.

All customer messages from email, Slack, and social channels appear in one place
Generate personalized response drafts instantly with optional auto-send
Action items mentioned in messages become tasks automatically