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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,389)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Dan Commerce

Mar 04, 2025  on Shopify

Este app é perfeito porque permite a adequação da loja à legislação pertinente! Além do suporte que é imediato, feito pelo John!

KatieKellArt

Mar 04, 2025  on Shopify

Georgi helped look over my site for GDPR compliance and guided me through what I needed to do. His instructions were very clear and he was quick to find what needed changing. Thank you Georgi!

HarmoniEvolution Europe

Mar 04, 2025  on Shopify

Facilité de mise en place de l'app et merci pour la réactivité de l'assistance pour la vérification de la bonne installation sur mes 3 boutiques

GLASSBRIXDESIGNS

Mar 04, 2025  on Shopify

Georgi on support chat really helped me out with setting the App up. Very impressed with the service. Thank you.

PATTYG MODA LATINA

Mar 03, 2025  on Shopify

I’ve been using this app Consentmo GDPR Compliance for my Shopify store, and it has exceeded my expectations! The interface is user-friendly, making it easy to set up and customize. It has significantly improved my store's functionality and helped streamline my operations. The customer support team is also very responsive and helpful whenever I have questions.

Karité Naturelle

Mar 02, 2025  on Shopify

I am really happy with the support I received. Georgi helped me a lot and he was very fast with all his replies!

Eric Senmartin Créations

Feb 28, 2025  on Shopify

Superbe app ! et support très réactif pour la vérification de la compatibilité google Great app! and very responsive support for google compatibility check

Boxed Water Is Better

Feb 27, 2025  on Shopify

When I have a question, the support team has gone above and beyond to help. Georgi assisted with updating a page template for me and took the time to even consider formatting and all the details. Very helpful and a great value.

Ori Lifestyle

Feb 27, 2025  on Shopify

I installed this app because for an app to have 5-star rating from over 1.5k people means there is something really exceptional about it. I was not disappointed, the interface is great and when I opted for help from support, I got an instant response from a human not bot. The support rep guided me through to ensure the setup was done properly for over 1 hour. Zeus is a great guy, this is the guy that was so patient and professional in ensuring I got all my queries sorted in over an hour. Really great app and awesome customer experience. Keep it up guys. I strongly recommend this app, cheers!

Nikopok

Feb 26, 2025  on Shopify

Recomiendo la app, Zeus me ha brindado el soporte adecuado y me ha guiado con mucha paciencia en el proceso.

JOOLA

Feb 26, 2025  on Shopify

The Consentmo team is very supportive and it is a breeze to work with them. I interacted with John today, and he went above and beyond to ensure my queries were answered. Definitely recommend!

Carbyne Tools

Feb 26, 2025  on Shopify

Just installed the app. Install was quick and easy. For whatever reason - perhaps my error - I needed Support to guide me through enabling the app on my store. They shared a very short gif video which was clear and easy. Support then answered a few general questions and we are done. Overall, a great experience and one less thing (Cookie Consent) to worry about!

watchandstrapco

Feb 25, 2025  on Shopify

Great application so far, John was really helpful with the setup. Looking forward to seeing how we get on with it long term.

Proporta

Feb 25, 2025  on Shopify

The app has served us very well for years. The cookie scanner makes it fast and intuitive to find all active cookies and setup the descriptions for them. Custom CSS support leaves full control over the look and feel of the cookie bar. Support responds very quickly and helped us with the Google GCM V2 implementation.

All Y’alls Foods

Feb 24, 2025  on Shopify

It was the best support experience I have ever had. Thanks to John for his direction, patience, and execution!

Hawaiian Store

Feb 24, 2025  on Shopify

I had an amazing experience working with Zeus to set up my cookie banner. They were incredibly thorough, knowledgeable, and patient, ensuring everything was compliant and set up correctly. Their attention to detail and willingness to go the extra mile made the process smooth and stress-free. Highly recommend!

ARTESANY.com - The Artisans Outlet

Feb 21, 2025  on Shopify

This app is good at fulfilling its intended purpose. However, the true highlight is the customer support, which is prompt and always ready to assist. A special shout-out to Georgi for his outstanding help!

Stizo Boutique

Feb 21, 2025  on Shopify

English version : Excellent service! Very professional, reactive, and efficient. Everything was handled quickly and with great attention to detail. I highly recommend! Pour les français me lisant : service excellent ! Très professionnel, réactif et efficace. Tout a été géré rapidement avec une grande attention aux détails. Je recommande vivement !

DakLift

Feb 20, 2025  on Shopify

Eenvoudig te gebruiken app die alles doet wat het moet doen om aan al die domme regeltjes te voldoen. Maar ik ben vooral onder de indruk van de support. Ze hebben me geholpen tijdens de setup waardoor het een fluitje van een cent was. Dikke aanrader!

Mapache

Feb 20, 2025  on Shopify

Fonctionnalités totalement en accord avec mes attentes ! De plus, le service client est réactif, compétent et gentils.

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