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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,727)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

MiauMates

Nov 25, 2024  on Shopify

Very good support! So easy and for every step there is a video how to do it. Really awesome! Thank you very much John for the fast and easy help!

Binkybro

Nov 24, 2024  on Shopify

John was extremely helpful in setting up the app. He sent clear easy to follow instructions and answered my questions quickly.

Superior Lighting

Nov 24, 2024  on Shopify

Georgi attended to helping us with installation. Though some of the help pages did not match with Shopify menus which made it harder to install ourselves.

Nord Studios

Nov 24, 2024  on Shopify

Georgi was brilliant, he helped me noticed a change in my store's code that I blissfully wasn't aware of, and also provided extra advice that has helped my store further. Solid advice.

Bespoke Vintage UK

Nov 22, 2024  on Shopify

Great, quick customer service. Georgi's help was invaluable and I navigated the changes required with his support.

auctober

Nov 21, 2024  on Shopify

Zeus is amazing very patient and understanding, the tutorial was the easiest tutorial i have ever followed in my life and I am an overthinker to the fullest truly thank you and zeus did an amazing job he was also very kind thank you all God bless in Jesus name.

Holgers Stugmaterial AB

Nov 19, 2024  on Shopify

Easy to install, easy to setup. Zeus and Georgi from support did a Compliance test and helped out with the last settings. We recommend the app.

OSOSOP

Nov 19, 2024  on Shopify

I've installed Consentmo without an issue. It has great documentation and support. Had one verification with the customer support agent and was super fast and helpful. So, highly recommended!

Stickers4

Nov 19, 2024  on Shopify

Excellent product and first class customer support from Zeus! This app is constantly updated and keeps us fully compliant. Thank you

Wizard Research

Nov 19, 2024  on Shopify

Great customer service, with immediate response. My adviser, Zeus, was able to verify our store was up to European consent standards in conjunction with Google Analytics which is very important to us

Cuddlepet

Nov 19, 2024  on Shopify

Kurze Wartezeit. Netter Mitarbeiter. Feedback für mich nachvollziehbar. Alles gut immer wieder diese App - super!

ecopetique

Nov 18, 2024  on Shopify

Sehr hilfreich, unkompliziert und mein Problem - Doppelansicht der Cookie Leiste - wurde schnell gelöst!!! Vielen herzlichen Dank Georgi & Zeus, very good work done!

Wefish Tienda online

Nov 18, 2024  on Shopify

The integration is very easy and their support is excellent! And my store now fully set for compliance with the law requirements.

Space Products

Nov 18, 2024  on Shopify

Sind bisher sehr zufrieden. Alle Frage werden im Chat - danke Georgi - schnell beantwortet. Wir wurden bei der Anpassung an 'Google Consent Mode V2' sehr gut an die Hand genommen.

sunaro-shop

Nov 17, 2024  on Shopify

Einfache Handhabung, freundlicher und schneller Support, sehr klare Anleitungen und Erklärvideos. Vielen Dank! Easy to use, friendly and fast support, very clear instructions and tutorial videos. Thank you!

DRAKENSBERG

Nov 14, 2024  on Shopify

Wir nutzen die App für unseren Shop. Durch die Umfangreichen Möglichkeiten des Setups hat man hier wirklich sehr viele Möglichkeiten die App perfekt zu konfigurieren. Auch wenn Tracking-Pixel mal nicht über die nativen Apps übermittelt werden gibt es hier eine passende Lösung. Absolut hervorheben möchte ich den Außerordentlichen Support-Service. Ob Chat, Email oder Support-Zugnag zum Shop. Alles funktioniert schnell und unkompliziert. Dazu noch sehr sehr professionell. Ich könnte mir hier die Zusammenarbeit nicht besser wünschen. Wir haben zu jedem Zeitpunkt den besten Support, auch wenn sich bei unseren ganzen trackingeinstellungen was ändern sollte, steht der Support Gewehr bei Fuß. Uneingeschränkte Empfehlung.

101 Copenhagen

Nov 14, 2024  on Shopify

It felt a bit daunting at first, as there’s quite a lot to learn when setting everything up. However, the support staff has been incredibly efficient, polite, and helpful. I received excellent assistance from both Georgi and Zeus. Highly recommended!

APPLIX

Nov 14, 2024  on Shopify

Muy buena aplicación,la verdad sinceramente la aplicación es muy fácil de usar y no tuve ningún problema con la aplicación y le agradezco a Jhon por aver apoyado Y guiado para activar los cookies correctamente

EBIKESBILLIGER.COM

Nov 14, 2024  on Shopify

I am working with Consentmo for the first time and chose it, because it was recommended by Shopify. As a german, I´ll have to admit that not everything feels quite intuitive for me, but after getting into it and reaching out for the support, I got it together. The support also operates in English and uses videos to help, which makes taking actions after recommendations very easy. I got help from John, who was very polite and answered my questions straight away, so my problem git solved in only a few minutes.

Catwalk Original

Nov 13, 2024  on Shopify

Application très claire et service client au top. Un chat est disponible et répond très rapidement. Je recommande.

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