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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

Reviews (1,511)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

DivaProStyling

Aug 15, 2024  on Shopify

Absolutely A1 app and customer support (you know who you are Georgi). Helped us keep on top of GDPR, data privacy, and Consent Mode v2 compliance. They are simply brilliant!!

GLORB store

Aug 14, 2024  on Shopify

I got the pleasure of getting Georgi to help me with some Clarity integration support and he was amazing! He helped me fix a problem that would probably have taken a day of my time in 5 minutes. Outstanding customer support from the Consentmo team!

ONUZAN FIT

Aug 11, 2024  on Shopify

Bon support du Help Desk, Georgi a su me guider pour solutionner mon problème. L'application est facile d'usage et d'installation !

Kent Brushes

Aug 07, 2024  on Shopify

They are such a helpful team, and nothing was too much trouble. We highly recommend this app; it does everything you need for compliance.

OYEYKO

Aug 07, 2024  on Shopify

Very helpful and extraordinary customer support we received from Zeus and Georgi today. They helped us set up the app step by step and gave valuable information on unidentified cookies. Looking forward to launching with no legal problems. Thanks again!

the Boujee Sunflower

Aug 06, 2024  on Shopify

The Consentmo GDPR Compliance app is AMAZING and the customer support is EXCELLENT! I feel a huge sense of relief knowing our boutique is in compliance and grateful to John for implementing everything that needed to be done so I didn’t mess it all up! Now my customers can feel confident about their privacy when choosing to shop with us! Thank you, Consentmo!

Footwear Hutt Ltd

Aug 05, 2024  on Shopify

Zeus helped me with rearranging my buttons around I'm not very tech savvy so was nice to be talked through it, and now I have it displaying exactly how I wanted it. 5 star service

Cosmx-home™

Aug 04, 2024  on Shopify

Easy to install and to use, Customer Support on point, Many features and custom options. I like this app!

Køb og spar

Aug 01, 2024  on Shopify

Hjælpsom personale og god vejledning, samt var deres guidede videoer en god feature som fornemmede processen.

Bodnik Bows Shop

Jul 31, 2024  on Shopify

Gute App mit brillantem Service. Ob die Cookie-App an sich besser ist als andere, kann ich nicht sagen, da ich noch nie eine andere verwendet habe. Was diese App jedoch einzigartig macht, ist der damit verbundene Service. Es wird dir nicht nur bei der Einrichtung geholfen, sondern du kannst auch regelmäßig von Mitarbeitern der App überprüfen lassen, ob dein Store auf dem neuesten Stand ist und die gesetzlichen Gegebenheiten einhält. Das macht sie für uns zur unangefochtenen Nr. 1!

Deborah Wilde Books

Jul 29, 2024  on Shopify

Fantastic customer service. Not only do they tell you what you need. They just offer to do it for you. As I told John, that was the best interaction with support I've had.

hellomaco

Jul 29, 2024  on Shopify

Excellent customer support! John from Consentmo GDPR Compliance is responsive and helpful. Step-by-step in chat box to guide us how to complete the compliance setup. Recommended.

The Vita Coco Company Wholesale Store

Jul 28, 2024  on Shopify

Easy to use and the support team was super helpful. Our legal team made a lot of customization requests, and the folks at Consentmo efficiently helped me work through them.

Draquis

Jul 21, 2024  on Shopify

Has been very easy to use so far and great customer service! Generally reply very quickly and they are super helpful.

PERMISOSHOP

Jul 19, 2024  on Shopify

Un servicio de atención al cliente excelente. Una persona te atiende personalmente y de una forma eficaz consigue solventar todas las dudas y problemas. Excelente. 10/10

Fuchsmarkt

Jul 18, 2024  on Shopify

Absolutely thrilled with Consentmo GDPR Compliance! The team was incredibly helpful and answered all my questions with clarity. They were supportive throughout the implementation process and made everything run smoothly. Highly recommend their service for anyone looking to ensure GDPR compliance effortlessly!

Bidetlity

Jul 15, 2024  on Shopify

A really exceptionally super support! Georgi helps very quickly and very individually. Without him I'd feel a bit lost in all the confusion with the regularisations. Thanks!

Dermalogica

Jul 11, 2024  on Shopify

It’s super easy to use. The best part is their fast and helpful support team – they always respond quickly and solve any issues I have. Highly recommended!

SOOTHLA Sweden

Jul 10, 2024  on Shopify

Easy to use and amazing service. I have been using the free version of the app since for almost 2 years now. I needed to install google consent mode v2 to keep my google ads running. I am absolutely not technical, Zeus from their helpdesk helped me out and was very patient. They also have a very elaborate documentation on how to do it yourself, but I was very happy with the personal help. 5 star!

First Help Tech

Jul 09, 2024  on Shopify

We consistently receive exceptional and prompt customer service every single time. Additionally, the customer-friendly instructions for changing or adjusting features are incredibly helpful. Thank you, especially for the assistance from Zeus!

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