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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,723)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Arbeitshafen

Feb 19, 2025  on Shopify

Very helpful and an absolute must in Germany! Love the app and the support is very competent and friendly.

Tre Träd Skogsträdgård

Feb 18, 2025  on Shopify

Really easy to use and fantastic support. I had John walk me through some issues and got help to solve everything right away, very helpful and professional.

Sock Panda

Feb 18, 2025  on Shopify

Very easy setup and a massive upgrade from what I had set up before. John from customer service made sure I was completely and correctly set up. So far, very happy!

Tail Living

Feb 18, 2025  on Shopify

Georgi was so helpful and had a solution to all my problems! He was also very fast with his responses which was wonderful.

Time Rediscovered

Feb 18, 2025  on Shopify

Fantastic support from Zeus! Helped me to double check everything was correctly set up in a very timely manner

World of Wall Art

Feb 16, 2025  on Shopify

Exzellenter Live-Support von John sogar am Sonntag, der die Cookie Einstellungen in meinem Shop überprüft hat und Veränderungshinweise inklusive Bild-/ Videoanleitung gegeben hat. Innerhalb weniger Minuten hatte ich alles umgesetzt. Die vielen Möglichkeiten zur Personalisierung finde ich auch sehr gut. Wie sich die App im Alltag verhält, wird sich zeigen, aber ich bin sehr zuversichtlich.

INTIM SPACE Online Sexshop

Feb 14, 2025  on Shopify

Many thanks to specialist John for the high-quality and prompt assistance in setting up the application! I am very satisfied with their work and the app itself. A great application for the European Union!

Vita Nova Società Cooperativa Agricola

Feb 12, 2025  on Shopify

Di fronte a un tema ostico, ho trovato un'app che mi risolve tanti problemi. Inoltre in chat sono stato assisitito da Georgi, un tecnico molto competente e disponibile, che mi ha accompagnato passo-passo

Chalonne

Feb 12, 2025  on Shopify

Great app to help with cookie compliance. A must-have in this day and age. Support is quick and responsive!

Coastal Classic Creations

Feb 12, 2025  on Shopify

John was positively outstanding, helpful, understanding, and professional. He explained everything carefully and clearly to me, including how to advance the needed work to be compliant. Businesses need people like John because we don't have the skill level of advanced coding. Excellent work.

Aune Design

Feb 12, 2025  on Shopify

Very satisfied so far! I had some trouble since I’m not very tech-savvy, but Georgi Georgiev from customer support helped me right away. I got a super quick response, and he made everything easy to understand. If you find technical things a bit difficult, don’t worry— they provide help with videos and simple explanations. Fantastic service! I highly recommend this app

BioKind Natural Wellness

Feb 11, 2025  on Shopify

John did an amazing job assisting with geolocations and visibility questions. He provided quick, accurate troubleshooting and helped me solve my problem.

WohlfuhlWau

Feb 08, 2025  on Shopify

fast and proactive support to install everything, and ensure Google Consent mode V2 compliance. Zeus was really helpful

Timbri24.store

Feb 07, 2025  on Shopify

Ottima app per la conformità GDPR, semplice da configurare e altamente efficace. L'assistenza è rapida e disponibile, garantendo un supporto eccellente. Consigliata!

Timotèo Milano

Feb 07, 2025  on Shopify

Thank you John who support me ensuring I was compliant with integrating the Consentmo app to my Shopify store. He also attaching guided instructions for me to follow he made it easy for me to get everything done right.

Easy Panels

Feb 06, 2025  on Shopify

I'm new to the business and John was very helpful checking compliance and answering additional questions related to Klaviyo.

Viking Marine

Feb 06, 2025  on Shopify

The support team has been patient in looking into the account for me with clear explanations and next steps.

fillerbay.com

Feb 05, 2025  on Shopify

Excellent customer service and attentiveness from John. I am very thankful to him and all his kind help.

Diaita Fitness

Feb 05, 2025  on Shopify

Pongo 5 estrellas por que no hay mas, el asistente Zeus de soporte técnico muy rápido y agradable y sináptico muy profesional, todo insuperable, muy muy bueno y una aplicación genial la recomiendo. I give 5 stars because there is nothing more, the Zeus technical support assistant is very fast and pleasant and synaptic, very professional, everything is unbeatable, very very good and a great application, I recommend it.

Poppi-Shop

Feb 05, 2025  on Shopify

I believe we all feel the same way when it comes to respecting our local and/or European laws. This app is almost a necessity within the EU to make sure you are compliant in every way with legislations regarding customer privacy. Georgi from Customer Service has assisted us several times and has always made sure we've managed to comply with new laws and regulations. If you are looking for an app that takes care off cookies for you, this is what you are looking for. We've been using the "Pro" plan and one of the few apps that are actually worth it's price in weight.

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