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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,635)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Aurora Nutrio

Sep 11, 2025  on Shopify

Die App tut was sie soll, man kann die Banner gut konfigurieren und der Support (Zeus) ist schnell und hilfsbereit, beim Compliance-Check.

The Adorable

Sep 10, 2025  on Shopify

I had an issue with Shopify cookies and reached out to Consentmo GDPR Compliance support. The support agent was absolutely fantastic—he resolved everything very quickly, clearly, and without any complications. The whole process was smooth, professional, and efficient. I really appreciate the excellent customer service and highly recommend this app and their support team! Thank you John for your excellent job.

IBKÜL

Sep 10, 2025  on Shopify

The Consentmo GDPR Compliance app works perfectly and does exactly what we needed for GDPR and other privacy regulations. The setup was smooth, and the support team is excellent. A special thanks to Georgi for the outstanding and friendly assistance—super helpful and quick to respond. Highly recommended!

BionicGym

Sep 09, 2025  on Shopify

A very user friendly app with very efficient support. Zeus was a great help in assisting me to ensure we were GDPR compliant.

Tupperware Brand Canada

Sep 09, 2025  on Shopify

The folks at Consentmo have the cookie situation under control. I trust every visitor to our site will get the same Oracle-offering-Neo-a-freshly-baked-morsel treatment. If ever you get stuck during implementation, Georgi on the customer support team has the answers you're looking for.

Spyderco

Sep 09, 2025  on Shopify

This makes compliance so simple! Zeus was incredibly helpful in ensuring our setup was correct. I wish every app we use was as easy and every developer was as kind and helpful. Stop stressing over compliance and get Consentmo!

HiNUtS Online Shop

Sep 08, 2025  on Shopify

Georgi gave me a fantstic hand to solve out problems with tracking - he was fast and maximum competnet! very happy!

Cravate et Papillon

Sep 07, 2025  on Shopify

J'ai pris la version de base gratuite pour cette application car je débute. Elle est très facile à utiliser et les fonctionnalités de base sont très bien. De plus, le SAV est très réactif même lorsqu'on a l'offre gratuite. Pour ma part j'ai reçu l'aide de Georgi. Très gentil, explications parfaites. Moi qui suit une bille, j'ai réussi avec son aide à faire ce que je voulais.

Phen24 (Europe)

Sep 05, 2025  on Shopify

Great experience using the app, lots of features and options to customise the cookie banner, and add translations. The support team have been amazing too!

Cykelhjelm.dk

Sep 05, 2025  on Shopify

Kompliceret GDPR løses ret nemt med denne app. Deres support er hurtig og kvik til at finde frem til de udfordringer der kan være. En App der fungerer og opdateres så GDPR kan overholdes uden de store udfordringer.

Native Pet

Sep 04, 2025  on Shopify

I had to check our store's compliance and John guided me well making sure we had everything set up correctly and answered all my questions.

Sykes Pickavant

Sep 04, 2025  on Shopify

i had a few problems integrating the , there are lots of instructions and videos, Georgi on the chat desk was super helpful and got me up and running.

Timepieces International

Sep 03, 2025  on Shopify

The best Shopify app devs I've ever dealt with. The app works flawlessly and their support is fantastic. They'll check your entire cookie set-up at any point after any changes to the tracking or site theme etc and make sure everythings working properly. Super clear, simple step-by step guides (including videos!) on how to do everything.

iBuyThem

Sep 03, 2025  on Shopify

I am very happy with the support I received from the Consentmo GDPR app team. A support agent named John was incredibly helpful and provided excellent service. His assistance made the experience smooth and positive. I am very satisfied with both the support and the app itself.

Esjoy

Sep 02, 2025  on Shopify

very very fast service and great also ! really special never saw this before, great beginning! John helped me great help!

shop LEDVANCE Italia

Sep 02, 2025  on Shopify

I reached out to the customer support for help with styling of our consent banner. The support was immediately available and Georgi did a great job and solved the problem within a few minutes. thank you!

Barefoot Junkie

Sep 01, 2025  on Shopify

Zeus helped me and methodically went through all the steps to ensure our store was set up correctly.

Kensla Studio

Sep 01, 2025  on Shopify

Exceptional help from the support team! I previously used Cookiebot by Usercentrics before switching to Consentmo, and the difference is remarkable. The integration is much easier, and the support is outstanding. Highly recommended!

Merach CA

Aug 27, 2025  on Shopify

The response was very prompt, and Joseph guided me step by step on how to configure it. I really appreciate it.

Lumiere Diffuse

Aug 21, 2025  on Shopify

Customer service tries their best to assist. and finally, there is a comprehensive cookie management app. Thank you to the team.

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