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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,389)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Cottage Fresh Scents

Apr 05, 2025  on Shopify

A huge thank you to Georgi, he was extremely responsive to all of my questions and was able to identify the issues I was having quickly and gave me immediate steps to work through to fix them. The guides provided were very clear. After sorting out the first issues, I asked for help with allowing my conversion rate for my store to be displayed as I lost this after a recent update of my theme and the app I had been using previously did not reply to my requests for support. This was also fixed very quickly, again with clear and concise guides. I didn't expect my conversion rate to appear again until I received another order but was very happy to see that on applying the correct settings, adding in the snippet and the code to read that file it returned immediately. Again, a massive thank you to Georgi. Nothing was too much trouble, I would highly recommend this app.

AH Keramik

Apr 04, 2025  on Shopify

Georgi was a great help guiding me through the process and making sure my shop is in compliance with the law.

Fairthread

Apr 04, 2025  on Shopify

I'm really satisfied with the support! The response was super fast and everything was solved immediately. Huge thanks to Zeus – amazing service, friendly and efficient. Support like this is rare. Great job!

L'Atelier Global

Apr 03, 2025  on Shopify

After a website audit revealed we weren’t fully compliant, Georgi from the customer service team was incredibly patient and effective in helping us resolve everything. He guided us through setup and ensured we understood each step. Excellent support and a great app!

Vitabay

Apr 02, 2025  on Shopify

Really helpful and quick. Our Support Agent Zeus was leading us trough the process and even fixed an error for us. We would recommend not only the app but also the support!

Bowley & Jackson

Mar 31, 2025  on Shopify

Georgi has just helped me install the relevant code to make our site consent mode V2 compliant. I have limited coding skills and look after our store myself. Really excellent support that was quick in response and easy to follow. Resulting in a newly consent mode compliant store. Cannot recommend this app enough.

éloène

Mar 31, 2025  on Shopify

Très bonne application dans sa version gratuite. Un service Chat très réactif et qui trouve rapidement les solutions et réponses aux questions et problèmes. Un grand merci à Georgi pour sa réactivité et la rapide compréhension de mes problèmes.

The Happy Food Company

Mar 29, 2025  on Shopify

I did a website audit and found that I had issues with my GDPR app. I contacted the support thinking that I'd have to wait for a reply. Instead a gentleman called Zeus, who defo lives up to his name, answered my messages promptly and resolved my issue by accessing my website and fixing the code! I'm very happy and shocked that I received such great service on a Saturday after 5pm GMT. Fab company!

ENFANT COOL

Mar 28, 2025  on Shopify

John m'a bien aidé pour configurer l'application et m'a surtout rendu un grand service en implémentant pour moi le mode consentement de Google V2 car étant débutant et pas trop à l'aise avec le codage j'avais peur de faire une erreur. Merci John pour ta patience et ton professionnalisme.

Beauty & Beast

Mar 27, 2025  on Shopify

John did a great job with helping to configure the consent mode v2, great documentation with video tutorials

Morelli Group

Mar 27, 2025  on Shopify

Have been using Consentmo for a while now, they were super helpful in implementing Consent Mode v2 to ensure our store meets all the requirements. Super helpful and responsive to queries! Thanks guys :D

Sam Surin 1989

Mar 26, 2025  on Shopify

Needed to apply laws and compliances to the website. I found this app very useful. Zeus helped me with setting the app in the backend. Support was very accomodating.

Bobbling

Mar 24, 2025  on Shopify

Georgi is a great help, if you have any issues or questions! It doesn't matter if you have questions about the payment or if you need help with the banner! :) The app is great, we have it for years now and it's working bugfree!

Gia Fernandez

Mar 23, 2025  on Shopify

I've just been assisted by John in an online chat w/ your support team. John was very thorough, very helpful, patience with my questions and polite at all times. Very pleased with the assistance received today.

Fin Buddies

Mar 20, 2025  on Shopify

(Review directly after setup) Very helpful implementation-check after setting it up with the help of their tutorials. My broken GA4-tracking was fixed by the app and the setup-support immediately.

ROLLINK

Mar 20, 2025  on Shopify

Always super helpfull, from the first integration, helping with bugs with others apps or wrong integrations. Special thanks to georgi who is super fast and friendly. Can always recommend this app and the support.

AllaRicerca Shop

Mar 20, 2025  on Shopify

Uno dei Plugin per cui vale la pena a pagare. Anzi, dopo test di plugin di varie genere in shopify posso dire che questo è l'unico che funziona come si deve. Ottimo!

2dryfor

Mar 20, 2025  on Shopify

They where VERY quick to respond. In under a minute and got me the answer of checking my store right away for compliance. Never been so easy!

Wines Direct

Mar 20, 2025  on Shopify

We just installed the app and we're happy with the configuration options and the support we've got to ensure everything is working properly. Zeus was great making sure we're all set.

Bondarenko

Mar 19, 2025  on Shopify

Vielen Dank für dieses großartige Tool! Mit der Hilfe des Assistenten konnte ich den Code problemlos implementieren und die Einstellungen optimal anpassen. Die Benutzerfreundlichkeit und die klare Struktur machen die Anwendung besonders empfehlenswert. Eine tolle Lösung für eine professionelle Cookie-Verwaltung!

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