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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,442)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

olagiatoepiplo

Jul 24, 2025  on Shopify

excellent service

lamari-jewelry

Jul 24, 2025  on Shopify

I want to especially thank Georgi for the incredibly helpful and professional assistance. He provided clear, step-by-step guidance on setting up the cookie banner correctly for US compliance. His patience and expertise made what seemed complicated very straightforward. The app itself is very useful, but it's support like this that really makes the difference. Keep up the great work!

Spookify

Jul 22, 2025  on Shopify

Never used the app extensively, but customer support was great when I had a question and requested a refund for a billing cycle I didn't fully use.

7000 Caffè

Jul 20, 2025  on Shopify

Outstanding support – thank you Joseph! I needed to quickly set up a fully compliant cookie banner, and Joseph from the Consentmo team was incredibly helpful. He was fast, clear, and very knowledgeable, guiding me step by step and answering all my questions with patience. This is exactly how great customer support should be. Thanks again, Joseph!

Morabeza Lingerie

Jul 19, 2025  on Shopify

I was helped further by Georgi, all my questions were answered kindly, quickly and clearly. Got another proposal to look at. And if I have any further questions I can always contact them. Thanks

ShirtStore

Jul 18, 2025  on Shopify

thanks for your great help

Ofcasafurniture ES

Jul 17, 2025  on Shopify

BAVARIAN CINDERELLA

Jul 16, 2025  on Shopify

Ich habe die ganze Einrichtung mit John gemacht und war sehr zufrieden. Er war schnell und hat schnell verstanden, was ich brauche. Sehr gerne wieder! Weiter so :-) Viele Grüße Marcela

Chestnut Mill

Jul 16, 2025  on Shopify

easy to install, and fantastic and swift help from their customer service to check everything was done correctly

Gold Dittrich

Jul 15, 2025  on Shopify

The app works flawlessly and is easy to use – exactly what I was looking for. I especially want to mention John, who provided incredibly fast and friendly support. He solved my issue within minutes. Great service and a great tool – highly recommended!

Stately

Jul 15, 2025  on Shopify

While Consentmo is great out of the box, there are a couple additional steps to enable complete protection. I reached out to Consentmo support to fine tune our privacy compliance settings and John responded almost immediately and helped me get all of our settings dialed in. He stayed with me the entire time and checked each implementation after it was completed. I really wish all businesses offered the same level of support as Consentmo.

Dominik Lommer

Jul 15, 2025  on Shopify

John hat mir sehr schnell und kompetent geholfen, vielen Dank!

Rosehill Wine Cellars

Jul 15, 2025  on Shopify

Support was able to help me setup! I've been looking for a good solution and this checks the boxes

Rewheel.de

Jul 14, 2025  on Shopify

Sehr gut weitergeholfen

Diamant Banken

Jul 13, 2025  on Shopify

easy to setup up with excellent support from Georgi!!

Empire Online Store

Jul 11, 2025  on Shopify

Great fast and clear support! The app works perfectly for our store.

IOmeter

Jul 11, 2025  on Shopify

Very good support by Zeus; PlugIn shows you the acceptance of the banner

Teachly Shop

Jul 11, 2025  on Shopify

Super übersichtliche App, interessante Analysen, gute Gestaltungsmöglichkeiten & ein mega Support (per Chat) bezüglich Integrationen bspw. für den Google Consent Mode V2. Nach dem Wechsel erhalten wir durch die richtige Implementierung auch wieder mehr Daten. Absolute Empfehlung.

Burgon and Ball

Jul 10, 2025  on Shopify

Support is very fast and helpful, great customer support from Zeus. Thank you!

Meri Meri

Jul 10, 2025  on Shopify

I've been using this app for a while and it does exactly what it says on the tin. Its great.

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