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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

Reviews (1,511)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Smartshake

Jul 09, 2024  on Shopify

App offers all options needed for proper consent mode v2. Support is great, fast and helpful. The only thing we don't like is the price, but that's the same on all consent apps.

Home Treasures

Jul 09, 2024  on Shopify

Great app, it does exactly what i need it to do. The customer service is prompt friendly and get things sorted straight away. Keep up the good work.

YALI

Jul 04, 2024  on Shopify

Very helpful customer service - prompt and immediately solved our problem. so far all has proceeded smoothly!

V1CE

Jun 30, 2024  on Shopify

The best cookie app in the entire Shopify store. Believe me, I've tested every app! The support team is really good.

caera.de

Jun 24, 2024  on Shopify

Had an issue caused by another app not by Consentmo and customer support of Consentmo was able to resolve the issue in mere seconds. I was pleasently suprised and our problem was completly resolved.

POE Give A Shirt!

Jun 23, 2024  on Shopify

Consentmo is an easy to use app. And the chat support is excellent. I tried to first figure something out first. Then I contacted Consentmo just to verify my conclusions. Zeus was so patient and professional explaining some things I didn't understand. Same with another support helper months ago. When going with an app, a major part or it is the chat support. Consentmo covers every aspect. You will not be sorry going with Consentmo.

Bible Power

Jun 23, 2024  on Shopify

Die Consentmo GDPR App funktioniert gut. Nach einem Theme-Update hatte ich Probleme, weil der Code nicht mit übertragen wurde. Der Chat-Support reagierte schnell und Georgi war sehr hilfsbereit und freundlich.

Paws-Mart

Jun 20, 2024  on Shopify

Great and fast support, Zeus is a star. I have not tested the app properly yet but it seems to be working fine so far.

Corseteria Lita

Jun 20, 2024  on Shopify

Soluciona el problema de consent V2. La configuración no es compleja y el servicio de atención al cliente es rápido y eficaz. Muy bien por Consentmo que ofrece una solución que debería solucionar Shopify de forma nativa y los usuarios no nos veríamos OBLIGADOS a instalar y pagar aplicaciones de terceros, ya que sin el consent v2 operativo la información que te llega de Google analytics es distorsionada y adicionalmente es muy posible que Google termine penalizando las webs que no tengan implementado el sistema. En resumen es algo imprescindible y necesario, y como tal Shopify debería aportar una solución propia ya que dista mucho de las mejoras optativas de software de terceros por las que un usuario pueda optar de forma voluntaria.

The Colors of a Woman

Jun 19, 2024  on Shopify

Easy and straightforward, Zeus helped me and guided me making the whole process very smooth. I highly recommend the app.

SC Nutra (Sweet Cures)

Jun 19, 2024  on Shopify

We've just setup for Google Consent mode V2 - was one of those things that seemed difficult to do, but with the support of the team and their app, we got up and running quickly. Support fantastic, kind and friendly can't ask for more - well done.

PARIS/64

Jun 11, 2024  on Shopify

Very complete app to manage cookies and GDPR consent. They have great support, Georgi is very attentive and very efficient. In the same conversation, he was able to solve several of my doubts in a very fast and friendly way. I totally recommend!

The Indie Enby

Jun 10, 2024  on Shopify

Very easy to use and setup, and there's a chat available when viewing the app settings if you need any help as well as to check your compliance, which they'll give specific recommendations and instructions for if there's anything they think you should change for compliance purposes.

Rayvitalize™

Jun 09, 2024  on Shopify

John was amazing, solved the implementation of GCMV2 and posted screenshots also as evidence. All the compliments. Thank you very much! :)

No and Low Alcohol Drinks

Jun 06, 2024  on Shopify

Customer service 1st class, Georgi, was very good patient with me to get all the tasks done. for the new google compliance. The links to how to do what's required are easy to follow and they work. Thank you Consentmo

NORDIC SIMPLY

Jun 04, 2024  on Shopify

Very good and prompt customer service. Every. Single. Time. And a very customer-friendly way of showing how to change or adjust any features. Thank you.

Weingut Korrell

Jun 04, 2024  on Shopify

The support team was very friendly and, above all, very quick with my request. All problems were solved perfectly. We can highly recommend the app!

NIEVES by Nieves Álvarez

Jun 03, 2024  on Shopify

Es muy fácil configurarla gracias al equipo de soporte, así como resolver los problemas que puedan surgir. La verdad es que para un tema tan serio como este da gusto que den facilidades para hacerlo lo más cómodo posible.

nextvital

Jun 03, 2024  on Shopify

Consent Mode V2 war mit dieser App einfach umzusetzen und bei Fragen konnte man sich jederzeit an den Support wenden. Dieser stand äusserst schnell und kompetent zur Verfügung.

Bà Xã Shop

Jun 02, 2024  on Shopify

I had trouble integrating the compliance app, however Zeus came to the rescue! We step-by-step went thought what I needed to do. He checked along the way. Well... I clipped a piece of code in the liquid backend, Zeus continued to patiently guided me to trouble shoot and solve the problem. He didn't let me down and kept checking in as I worked on the problem. I chose the right integration for sure, great customer service!

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