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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,217)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

seekingwellth

Sep 24, 2024  on Shopify

Very Helpful App, allows me to connect my two stores and not worry about inventory issues. When there is a glitch the support team has been available via chat to help sort things out. Pricing is very reasonable. Appreciate this tool and how it helps my business be more seamless, less work!

LUXURIOUS CHARM

Sep 23, 2024  on Shopify

I’ve been using CedCommerce’s Etsy Integration for my Shopify store, and the experience has been fantastic, thanks to Shubham Kumar! He provided top-notch customer support, patiently guiding me through every step of the integration process. From setting up the connection between my Etsy and Shopify stores to troubleshooting minor issues, Shubham was always responsive and helpful.

StitchPrism

Sep 23, 2024  on Shopify

Utkarsh was very helpful. I was overwhelmed and he was able to help me create a step by step plan to get everything set up on Etsy. I had trouble figuring things out alone but the customer service is excellent and very helpful.

Louise Minimalist

Sep 23, 2024  on Shopify

My service agent Utkarsh has been truly amazing! He is a Guru at solving problems. Not only has he helped to migrate my products from Shopify to my other stores but he has also provided me with valuable tips to grow my businesses. His knowledge about the app is second to none. I want recommend him to anyone who needs a personal touch and customer service that stands out from the crowd.

Tribu

Sep 23, 2024  on Shopify

Exceptional customer service, always available whenever we needed assistance. The application is incredibly user-friendly. CED has significantly boosted our Etsy shop’s performance, helping us double our income! Order syncing works seamlessly, and inventory management, which used to be a headache, is now running flawlessly. Special thanks to Shubham for his dedication and support from day one.

Sunday Girl by Amy DiLamarra

Sep 22, 2024  on Shopify

Utkarsh was extremely helpful in answering all my questions. This App got my products on Etsy super-fast. Love it so far

Mon Belle Amie

Sep 22, 2024  on Shopify

This is a great platform to be able to sell products in both Shopify and Etsy without having to create listings in two places. Saves a ton of time and their customer support has been FANTASTIC!

Goated MVP

Sep 20, 2024  on Shopify

Utkarsh was very helpful and patient. He made sure to explain everything that I needed and help any way he could.

Mirabilia Boutique

Sep 20, 2024  on Shopify

I recommend this app and the support behind it. I needed help on a Saturday late afternoon and Utkarsh helped me immediately. He was patient and walked me through all the details to resolve my issue. I recommend the app and the support.

Maple Village Lane

Sep 20, 2024  on Shopify

The app itself has some glitches and is not the most user firendly in terms of sorting and bulk activities. However, this is one of the ebst customer service I have experienced. There is always help available which makes me stick around. Overall, it's a good app. I am excited to see the improvements in the new versions but for now, it's the best you got on shopify.

Danfe Tea

Sep 19, 2024  on Shopify

Very helpful team. I faced some issue and the team promptly came and showed me how to properly use the app and handle the issue.

COLLEGIATEPULSE

Sep 19, 2024  on Shopify

It was helpful to pull my ETSY listings to Shopify. Anyatra was very patient and walked me through the process and also helped me pick the best plan for my needs!

Nora Grace’s Fabric

Sep 19, 2024  on Shopify

This app is a life saver for my shop. Saves you a lot of time from having to load every item twice and with my shop having thousands of options it's literally saving me from hours and hours of double duty. Customer service is extremely helpful on assisting and giving detailed information on how to complete a task that I'm not familiar with in the system. So don't worry if the system is intimidating at first because they will help you walk through any item you need help with.

POPKULT HAVEN

Sep 18, 2024  on Shopify

Thank you very much to Customer Support who helped me while I was in need! Great staff! Great platform!

Nexgift Inc.

Sep 17, 2024  on Shopify

The CedCommerce Etsy Integration app has been a game-changer for my business! Utkarsh was an incredible help—super knowledgeable and quick to assist with any issues I had. Thanks to his support, I was able to seamlessly sync my Etsy shop with Shopify. Highly recommend both the app and their excellent customer service!"

Happy Endings

Sep 17, 2024  on Shopify

CED Commerce is our go-to App for connecting our Etsy store to our Shopify store. Its easy and intuitive but if you do get stuck the Support is on-hand instantly to resolve your issue in a timely manner.

sabahar

Sep 17, 2024  on Shopify

Great app to syncronise your shopify shop with etsy. It takes a bit of adjustment in the begining to get familiarised with the app but the customer service is very helpful, quick to respond and always friendly. Would 100% recommend.

Caspar Curiosities

Sep 17, 2024  on Shopify

Excellent app! Excellent support available 24-7 and they are super friendly and knowledgable. Functions perfectly regarding keeping listings when they go out of stock by either putting them into the inactive or sold out categories on Etsy. This is something that other apps lack and is important because it enables buyers to continue viewing the listing- buyers and people who favorited it. The syncing of products and orders is seamless and happens nearly in real time with no delay.

Anne Cate

Sep 17, 2024  on Shopify

So pleased with this app! Was able to customize what products I want to sync over to Etsy from my site and it is a seamless integration! Once and awhile there are some glitches, but you can contact the support and they resolve it right away.

Geoffrey Siu Art LLC

Sep 17, 2024  on Shopify

Subscribed to this app for months now and continuously having issues with syncing inventory. I've spoken to customer service for months and the developers can't seem to figure it out. We're constantly overselling on products which is a dealbreaker for our business. Probably will cancel later this month.

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