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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Happy Endings

Sep 17, 2024  on Shopify

CED Commerce is our go-to App for connecting our Etsy store to our Shopify store. Its easy and intuitive but if you do get stuck the Support is on-hand instantly to resolve your issue in a timely manner.

sabahar

Sep 17, 2024  on Shopify

Great app to syncronise your shopify shop with etsy. It takes a bit of adjustment in the begining to get familiarised with the app but the customer service is very helpful, quick to respond and always friendly. Would 100% recommend.

Caspar Curiosities

Sep 17, 2024  on Shopify

Excellent app! Excellent support available 24-7 and they are super friendly and knowledgable. Functions perfectly regarding keeping listings when they go out of stock by either putting them into the inactive or sold out categories on Etsy. This is something that other apps lack and is important because it enables buyers to continue viewing the listing- buyers and people who favorited it. The syncing of products and orders is seamless and happens nearly in real time with no delay.

Anne Cate

Sep 17, 2024  on Shopify

So pleased with this app! Was able to customize what products I want to sync over to Etsy from my site and it is a seamless integration! Once and awhile there are some glitches, but you can contact the support and they resolve it right away.

Geoffrey Siu Art LLC

Sep 17, 2024  on Shopify

Subscribed to this app for months now and continuously having issues with syncing inventory. I've spoken to customer service for months and the developers can't seem to figure it out. We're constantly overselling on products which is a dealbreaker for our business. Probably will cancel later this month.

GRAVEYARD GARLIC

Sep 16, 2024  on Shopify

Love this App! Easy to use- and even when I run into an issue or something I cannot figure out, customer support is always SUPER helpful and resolves my issues immediately. They have a convenient Chat support option, so I always get immediate help. I recently had Utkarsh help me with a problem, and they had it resolved within minutes!

AUNTIE Ds GENERAL STORE

Sep 16, 2024  on Shopify

Support was very kind and helpful. I am new to all this and they were a great help and very patient with me

Libra Splash

Sep 16, 2024  on Shopify

Amazing customer service and great features for the app. I highly recommend to Shopify/ ETSY businesses!

Nerdy And Dirty

Sep 15, 2024  on Shopify

This app is perfect for beginners or experts. I'm a beginner and the customer service was amazing. The questions I had were answered thoroughly and promptly. My items transferred right over from my Shopify to Etsy with zero issues. Thank you, Anyatra! I highly recommend this app.

13 Moons

Sep 15, 2024  on Shopify

Etsy Integration-CedCommerce was very helpful in helping me to figure my issue and pointing me in the right direction on resolving the issue. The support person was quick and competent!

Cross The Light

Sep 14, 2024  on Shopify

This is the best app!! I am able to list my products on Etsy from shopify with ease. The support is amazing and they are even available on weekends!! Love!!!

MillyRose Crafts

Sep 14, 2024  on Shopify

I downloaded the CedCommerce-Etsy app this morning (Sunday) and downloaded all our products to Etsy very easily. I had an issue with variation images not changing so contacted the help desk via Chat. What a pleasant experience. I was connected to Srajan in seconds. A very patience and helpful Srajan checked out what the issues were (all mine!), organised a screen chat when I wasn't understanding and we are sorted out. I trialled another Shopify/Etsy link app which was so frustating with no response to help and no live products after 36 hours so this whole experience has been a delight. Set up is simple, support is excellent and I cant recommend enough. Cant wait to get to know this app in more detail. Thanks Srajan :)

Cowgirl Barn & Tack

Sep 13, 2024  on Shopify

Great service and always available to help especially on the weekends when I am usually working on the site and inventory. This app saves me so much time!

Ecnoy & Company

Sep 12, 2024  on Shopify

Customer service is TOP NOTCH! I had a user-related error and they were able to pinpoint my issue, resolve it, and tell me how to handle it for next time. HIGHLY RECOMMEND - worth every penny. THANK YOU!

2to5

Sep 12, 2024  on Shopify

Mohd Fahad Khan was excellent to work with. Very patient and easy to understand. He walked me through a process that I needed assistance with and ultimately helped me post to Etsy with ease.

Nat Rone Designs

Sep 12, 2024  on Shopify

Helped me to figure out how to sync products from Shopify to Etsy. Fairly straight-forward app that is user friendly.

YOY LAND

Sep 09, 2024  on Shopify

I received Great support from Utkarsh, the video chat really helps! Another great help received from Utkarsh again. Very kind and patient!

Footnotes Paper

Sep 09, 2024  on Shopify

It's a great app! For anyone looking for an ETSY integration, this is the best one I've found. Easy to use and will help you keep your products synced across shopify and etsy.

Kathome Creations Inc

Sep 09, 2024  on Shopify

I cannot recommend Cedcommerce Etsy Integration enough! The platform is incredibly intuitive, efficient, and has made managing my Etsy store seamless. A special shoutout to Utkarsh, who is an absolute wealth of knowledge. His guidance, patience, and expertise made the integration process smooth and stress-free. Whenever I had a question or needed assistance, Utkarsh was always there with a solution. Fantastic service all around! Highly recommended!"

Plants by Mail

Sep 08, 2024  on Shopify

Good platform for automating listing creation on Etsy. Order and inventory data transfers seamlessly once you'd decided which listings to post on Etsy. I had 2 instances where I had to use support chat, and they were very quick to respond and my questions were answered.

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