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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

TB4A

Nov 13, 2024  on Shopify

Quick response, fast resolution and recommended for Etsy syncing products. CedCommerce support agent was very helpful.

Tasch Jewelry

Nov 12, 2024  on Shopify

Nice app. Integration was easy. The support team was quick to respond and solve the issues. very good experience.

Indian Summer Native American Art

Nov 12, 2024  on Shopify

The support team is excellent and always there when we need them. This product has been consistent and works well.

Yael Caffrey Art

Nov 11, 2024  on Shopify

I needed help understanding how to use the app, the support team were very informative and guided me through step by step.

Rays Country Ham

Nov 10, 2024  on Shopify

The support I received in installing the Etsy Integration-CedCommerce was exceptional and saved me hours of time. I am very pleased with this app and recommend it for integrating your Shopify Store on Etsy.

Maven West Clothing

Nov 10, 2024  on Shopify

The support was excellent, the customer service was excellent, we were walked through step by step and got to where we uploaded all what we needed to upload and get our store up and running. Would definately recommend this app.

Hammer and Hue Designs

Nov 10, 2024  on Shopify

So far so good! It is a little intimidating at first, but support is excellent and the faq's are fantastic.

EarthArt International

Nov 08, 2024  on Shopify

Huge time saver and the BEST customer service. It's the reason I'm leaving a review because I rarely do. Every time I get stuck or have an issue, I use the live chat for customer service and they bail me out. Every time. They've been an absolute pleasure to work with!

GEM & GLOW COUSTOM JEWELRY

Nov 07, 2024  on Shopify

The Cedcommerce team was extremely helpful, and I am very happy with their service. They went above and beyond to assist me and even offered listing optimization, which significantly improved my product visibility. Thank you for your excellent support

HappyPrints

Nov 07, 2024  on Shopify

Thank you so much Mohd fahad Khad for helping me this morning, I received great support and all my questions were answered. Now I'm able to finish setting up my store and can manage all my orders better. Thank you for the great customer service.

Kiyor Studio

Nov 05, 2024  on Shopify

As someone who sells on both Etsy and Shopify this app is essential. The customer support is great.

Duntalk

Nov 04, 2024  on Shopify

The service was awesome and quick! He answered all my questions and the app is a great component to my business. I appreciate the hands on service and not speaking to a robot! Thanks

Frog Hollow vintage decor

Oct 31, 2024  on Shopify

I was able to get quick answers to my questions on using the app. Very helpful and very happy with the app.

Mammatasking Store

Oct 29, 2024  on Shopify

I'm just starting to use the App and the customer service is amazing, they are very patience and Knowledgeable, I'm very happy that I start using this App!

Miraludo - À vous de jouer !

Oct 29, 2024  on Shopify

Great, support, very easy to use and to implement. Reply in less than 5 minutes. Integration done in 15 minutes at most.

Corset Story Staging

Oct 28, 2024  on Shopify

Utkarsh was very helpful with my support question. He displayed great knowledge of the product and was able to resolve my question. I thoroughly recommend the app and the support.

Avnet Leather

Oct 27, 2024  on Shopify

The customer service for this app is outstanding! I had a few questions about the features, and their support team responded quickly and was exceptionally helpful. They went the extra mile to make sure I had everything I needed, even following up to ensure everything was working perfectly. It's rare to find such attentive and friendly service nowadays. This app not only offers excellent functionality but also has a team that truly cares about its users. Highly recommended!

Quest Awards

Oct 26, 2024  on Shopify

Shikha Mishra provided excellent support as I worked towards getting my Shopify-ETSY integration going. She provided step-by-step instructions and guided me through the installation. Great work, thank you, Jerry.

Fashionable Feline Boutique

Oct 24, 2024  on Shopify

Easy integration with Esty. Made listing and managing products simple and effective. Praise to Shikha Mishra for outstanding help!

Malaika-Gold

Oct 23, 2024  on Shopify

Very helpful stuff, walked me through the process to connect to my Etsy Store, they where also able to fix the products which were not being listed. Very patient and supportive

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