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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by Shopify

Reviews (1,159)

Overall rating
4.7

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

7879

Nov 27, 2025  on Shopify

They were exceptionally proactive and efficient in addressing my issues, ensuring a remarkably fast resolution. I truly appreciate their prompt and effective support.

ModestMix Teas

Nov 25, 2025  on Shopify

Mohd answered all my questions and helped me properly integrate my shopify store. It has been an easy experience.

Soft Life Society™

Nov 25, 2025  on Shopify

I had been struggling for hours trying to sync my Shopify jewelry products to Etsy through the CED app, and I was honestly at the edge of giving up. The CED support team (Harsh Singh) stepped in and fixed everything quickly and patiently. They walked me through every step, identified the issues, and resolved problems I couldn't figure out on my own. Their support was fast, knowledgeable, and incredibly kind — exactly what you hope for when you're stuck. I’m so grateful for the help, and now everything is finally working smoothly. Thank you so much for going above and beyond! Highly recommend their customer service!

Kouni Bouni

Nov 21, 2025  on Shopify

Très énervée par le fait de découvrir que je suis paye une abonnement depuis dès mois auquel je ne savais même pas être abonnée !! Et pour couronner le tout, c'est un parcours du combattant pour résilier son abonnement, il m'est impossible de trouver comment faire et ce même en suivant les indications de la plateforme...

Wombly

Nov 20, 2025  on Shopify

Harsh was extremely helpful in solving my inventory syncing issue between Shopify and Etsy. Service is really great, but overall not so happy with the app. We often struggle to find the right setting, don't know if it's a global or product setting. Also it's not available in German what makes it even more complicate. It's expensive, too.

Sweet Hamper Company

Nov 18, 2025  on Shopify

Really great product, easy to use. When I have had issues the support team has been really helpful and sorted them out quickly!

Oh My Dotz.com

Nov 14, 2025  on Shopify

The set up was super easy and support helped me well form A-Z. Within 15 min. you're live on Etsy with your complete catalog!

GrowGrows

Nov 13, 2025  on Shopify

Dhruv has been brilliant - extremely quick responses, very accurate knowledge of the integration and helped us get live much quicker! Definitely recommend this app

Sumana-Jewelry

Nov 11, 2025  on Shopify

Very good and fast customer reply. All my problems were solved very quickly. Good communication. Thanks!

KapFlow Tees

Nov 10, 2025  on Shopify

Beware. Find another vendor. We enjoyed this app at first but now we don’t trust the developers. We cancelled our subscription and deleted the app from our store months ago, but CedCommerce keeps charging us every month. They won’t stop it and they won’t fix it. Shopify says they can’t do anything to disable them from their end. So we are going to have to delete our Shopify store. This has been a problem for 3 months and it’s infuriating. I wish I had never used the company in the first place. We deleted the Etsy and eBay integration (still charged) and the Amazon just because we no longer want to do business with them.

Clarence Long Photography

Nov 10, 2025  on Shopify

Dhruv was extremely helpful in resolving my product-syncing issues between Etsy and Shopify. I strongly recommend this app.

Bella Forever

Nov 06, 2025  on Shopify

Installed it - they asked me to jump on a call straight away and it was really helpful. I felt like I was in good hands, going to give it a go!

Thoughtful Gifts

Nov 05, 2025  on Shopify

Both Mr. Khan and Tiwari were really awesome at helping setting this up. This is a great time saver. It save me like 1000 hours and headaches. I highly recommended.

Lace & Grit

Nov 05, 2025  on Shopify

Customer support is excellent and the app makes importing and keeping up with both stores effortless.

Martin Sign

Nov 04, 2025  on Shopify

The assistant and customer support are really good — super responsive and helpful! It’s also incredibly easy to publish on Etsy using this tool. One of the easiest and smoothest tools I’ve ever used. I highly recommend this app for new users!

Niumcraft

Oct 31, 2025  on Shopify

I've been using this App for more than 2 years and it worked very well until I update the inventory locations for my products on Shopify. I create one more location on my Shopify, update inventory to the new location, sync inventory on the CED app, publish to Etsy, change the CED product management Setting for location... everything seem to be correct on Shopify, CED, and Etsy. ------------------------ However, CED couldn't sync orders from Etsy to Shopify with inventory in my new location. Order can only be synced with inventory available in old location. I tried to contact customer support via chat many times, and they always response by creating a ticket to the dev team. Overall, the chat support was not helpful, and ticket system was very very slow. ------------------------ I will delete this review until your team fix this issue completely. Hopefully my review can raise an attention and motivate your Dev team work faster. Thank you.

All Things Quilty

Oct 28, 2025  on Shopify

I have been using this app for more than 3 years and have always received great customer service from the team! This app is vital to my business intigration between my Etsy and Shopify stores!

Land of Alice

Oct 24, 2025  on Shopify

I highly recommend this syncing app! It has made it so easy to sell on 2 platforms and not have to do twice the work. I've been using it for over 3 years now. The whole support team has always been very helpful with any issues I've encountered. Also love that they are always available when needed.

GOHA

Oct 22, 2025  on Shopify

Fantastic customer service. Mr. Harsh Singh walked me through the entire setup for my new business. He was friendly, extremely informative and patient. I will continue working with this company and highly recommend their product and services.

Barnett Lawson Trimmings

Oct 22, 2025  on Shopify

The support via livechat is always very responsive and helpful. Thanks to the team for making our integration with Etsy simple and smooth!

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